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Luggage for life guarantee has been in place since October 2025 as below
As part of our commitment to premium British manufacturing and exceptional customer service, Cotswold Aquarius will repair any manufacturing faults or damage free of charge for 24 months from the date of purchase. Beyond this period, we also offer a lifetime repair service, ensuring your equipment remains in use for years to come.
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In reply to Post #5 I thought it was 24 month guarantee on products
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We understand that we are selling premium products but feel that they do represent value for money given the R&D that takes place and the time taken to hand make each every item here in the UK, coupled with a 2 year guarantee and a further after care service thereafter will ensure the longevity of your products,
There is lots of innovation and new products in development and we will continue with our molle webbing concept that allows you to add to your luggage as you go and will also ensure that your luggage can adapt as you do during the seasons.
Thanks for the feedback thus far
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The main thing that puts me off taking the plunge on the new cotswold gear is the price of the pouches,accessories.Yes im one of them that likes my stuff in a bag in another bag but the prices are crazy,I dont mind paying for the rucksack,rodbag and 26ltr coolbag its when add scales pouch,lead pouch etc.....
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In reply to Post #2 Thanks for the warm wishes Ill duly pass your comments in regards weights this is exactly the sort of feedback
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In reply to Post #1 Congratulations on the new role.
It’s fantastic to have products available that are made in the UK, especially lightweight products as no one else seems to be offering them.
Also, please keep the new innovations coming, can’t wait to see what’s coming in the future.
Can I make a recommendation? It would be great if the weights of your products were listed on your website.
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Morning all,
Having been a massive Jag and Cotswold Aquarius fan boy for many years I was fortunate enough to be offered the role as brand manager for Jag, Cotswold Aquarius and the newly launched Atom Ess power banks a brand that we are very excited to market and will compliment our portfolio and ethos of developing the best in class products with a dedicated customer service offering that stands us out from the crowd all stocked and sold via our shop and online through Prolite Explorer.
Its been brilliant for me to see the level of research that goes into the design of the products the expertise of the staff members who assemble the items and the dedication of the customer support team and the lads in the shop to bring it all together.
This has only further enhanced my passion for the brands and and we hope to share some of this insight with you via our socials over the coming months demonstrating some of the workmanship that goes into our products as well as launching a variety of exciting new products.
I also intend to share some exciting offers exclusive to forum members and initiatives such as an exclusive offer of a free plunge lid for anyone ordering one of our new cool bags who is a member here and I hope to meet and engage with you at our Prolite Explorer shop or at shows over time
Take a look at the website prolite explorer and share any feedback Im especially keen to hear thoughts on the new Atom products, Im using one in my camper and love it
We are exhibiting at Dubfest this weekend. Camper Calling, Busfest, Fish N show and The Glamping show where we will be promoting the new range as well as showcasing some great offers and exclusive products from Nitecore, Flip fuel as well as other brands who;s products we love .
Exciting times ahead
Thanks in advance for any engagement and support
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