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In reply to Post #12
Exactly this. I always go to Dal, not because I expect him to turn it around in a few days, but because I know he’s going to do the best job. He fixed my RX digis when anyone else would have said they were ready for the bin.
Worth the wait, and his prices are so reasonable.
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In reply to Post #11
Amazon generation
Order today get it tomorrow.
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I'd imagine Dal is very busy at this time of year and espesh with Fox/Delkim now directing traffic his way. I buy a spare alarm just for this reason so if one goes down I have a replacement.
Personally, if I sent a alarm off at this time of year I'd be expecting to wait, but that word doesn't sit easily with a lot of the modern generation in general, like when you read some of the Carplounge comments and someone says, 'I've sent them 4 messages today and not had a reply" 
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In reply to Post #9
I deliberately sent the alarm off to Dalectronics at a time when I knew I wasn't going to need it back for a few weeks and everything was explained to me at first point of contact. I had a text to say they'd received it and another one to say it was ready and explaining how to pay.
If you're wanting a repair done in a few days then it's probably not the company for you but if you don't mind waiting a bit longer then their customer service is fine IMO.
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In reply to Post #8
Personally, the customer service is poor, unlike Lloyds Reynolds who is quick, keeps you up to date, quick to post etc and his work is first class
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In reply to Post #7
He's had some of my alarms for about 5 weeks now, not that I'm bothered as I knew it would not be quick, and you have to wait for a specialist service like his.
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In reply to Post #1
Great news, thank you all
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100% still trading. I spoke to him earlier this week, by the sounds of things they’re busy busy.
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In reply to Post #1
They fixed an alarm for me a few months ago.
I sent it off to them on the 26th Feb and received it back on the 4th April, they did mention at the time that they were really busy.
Initial communication was by phone with Emily on the mobile number on their website and I received a text from her when it was fixed with details of how to pay.
Darren then rung me to explain exactly what work he'd done before sending the alarm back.
The work itself was excellent, I'd have preferred them to have done it a bit quicker but I just over 5 weeks wasn't too bad.
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In reply to Post #1
Still trading on ebay
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In reply to Post #1
Yes his still trading I think he only answer the mobile for a few hours a day during the week I found
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In reply to Post #1
I spoke to him over email a few months ago seemed busy as took long to reply but was still trading
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Has anyone had any joy getting hold of him recently, or know if he is still trading? No replies to fb messages and mobile won't connect.
The rx digitals are due a once over!
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General Carp Discussion