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In reply to Post #19
The lads at my local AD are very helpful & always try to get the best price etc for me. Can't fault them. I have ordered online once and it was terrible., not in stock locally.
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In reply to Post #14
trading standards it is then!
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In reply to Post #17
Ive just ordered an overwrap for my trakker and had choice of tackle tavern with one in stock or angling direct with a few in stock,so I decided the tackle tavern can have the £160 (£5 more in AD)rather the shop and it really and I confirmed everything via email before buying it as I find AD stick levels online very miss leading
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I have used them a few times and they have been faultless, I normally use my local tackle shop in Keynsham but AD have some cracking deals that my local shop can't compete with
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In reply to Post #15
Is that the old shergolds store used that place a few times when I lived down that way
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In reply to Post #7
Was this at the Hedge end store?
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In reply to Post #11
Not the best are they...hmm.
I rang my local AD store, they gave me a CS direct number, might be worth you doing the same if you haven't already sorted it 
"we have a policy which we are sticking to and we don't recognise the law or any obligation on us above our own internal policy" What the hell  
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In reply to Post #1
Always shop local. That way any problems can be dealt with face to face!
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In reply to Post #11
Google is your friend…01603 400870
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Does anyone please have a phone number for Angling direct customer services . as i have messaged them regarding my missing order but have not received a reply. i also messaged there carrier DX express who were very rude and unhelpful. thank you
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In reply to Post #7
Can you copy and paste their response please?
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In reply to Post #7
Wow
Stuff the law huh
Take it all the way please
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In reply to Post #7
Report them to trading standards especially if you have it in writing
https://www.citizensadvice.org.uk/consumer/get-more-help/report-to-trading-standards/
Check what you should report to Trading Standards
they tried to stop you using your legal rights - for example, they said you can’t return faulty goods
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In reply to Post #6
I hadn't used them before for anything substantial.
I'm a regular at Poingdestras and Johnson Ross and for anything carpy I use them exclusively.
This pole was for a match fishing holiday I went on at the end of June and they had what I wanted in stock, albeit they sent me seconds.
I've just had a further response from Angling Direct and it went along the lines of :-
"we have a policy which we are sticking to and we don't recognise the law or any obligation on us above our own internal policy"
Lovely people
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In reply to Post #5
If you know how c***p they are what made you use them this time?
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Reviews