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In reply to Post #1
My local one in Sutton in ashfield is bang on always helpful and help order parts years after warranty. Have to admit they are changing how they stock stuff now and seem to be favoring a large warehouse system. Remember lads these stock more than just carp stuff.
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In reply to Post #19
The lads at my local AD are very helpful & always try to get the best price etc for me. Can't fault them. I have ordered online once and it was terrible., not in stock locally.
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In reply to Post #14
trading standards it is then!
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In reply to Post #17
Ive just ordered an overwrap for my trakker and had choice of tackle tavern with one in stock or angling direct with a few in stock,so I decided the tackle tavern can have the £160 (£5 more in AD)rather the shop and it really and I confirmed everything via email before buying it as I find AD stick levels online very miss leading
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I have used them a few times and they have been faultless, I normally use my local tackle shop in Keynsham but AD have some cracking deals that my local shop can't compete with
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In reply to Post #15
Is that the old shergolds store used that place a few times when I lived down that way
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In reply to Post #7
Was this at the Hedge end store?
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In reply to Post #11
Not the best are they...hmm.
I rang my local AD store, they gave me a CS direct number, might be worth you doing the same if you haven't already sorted it 
"we have a policy which we are sticking to and we don't recognise the law or any obligation on us above our own internal policy" What the hell  
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In reply to Post #1
Always shop local. That way any problems can be dealt with face to face!
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In reply to Post #11
Google is your friend…01603 400870
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Does anyone please have a phone number for Angling direct customer services . as i have messaged them regarding my missing order but have not received a reply. i also messaged there carrier DX express who were very rude and unhelpful. thank you
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In reply to Post #7
Can you copy and paste their response please?
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In reply to Post #7
Wow
Stuff the law huh
Take it all the way please
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In reply to Post #7
Report them to trading standards especially if you have it in writing
https://www.citizensadvice.org.uk/consumer/get-more-help/report-to-trading-standards/
Check what you should report to Trading Standards
they tried to stop you using your legal rights - for example, they said you can’t return faulty goods
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In reply to Post #6
I hadn't used them before for anything substantial.
I'm a regular at Poingdestras and Johnson Ross and for anything carpy I use them exclusively.
This pole was for a match fishing holiday I went on at the end of June and they had what I wanted in stock, albeit they sent me seconds.
I've just had a further response from Angling Direct and it went along the lines of :-
"we have a policy which we are sticking to and we don't recognise the law or any obligation on us above our own internal policy"
Lovely people
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Reviews