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carpstar40
Posts: 3623
carpstar40
   Old Thread  #2051 2 May 2024 at 8.49am  1  Login    Register
Patience is a virtue Mark shame some people haven't got any, dont sweat the small stuff and enjoy the rest of your holiday as you'll soon be back in dreary Blighty with the rest of us miserable sods.
frothey
Posts: 3439
frothey
   Old Thread  #2050 2 May 2024 at 6.23am  1  Login    Register
In reply to Post #2045
Work/life balance is more important to me. Weíll be a long time dead.
TCarper
Posts: 3399
   Old Thread  #2049 1 May 2024 at 10.41am  0  Login    Register
In reply to Post #2042
Chris, your text was not replied to for six hours yesterday. There is a four hour time difference where we are. I am typing this at 06:40am. I was spending just a small amount of time with my loved ones yesterday. We were at the beach. Because you did not receive a reply to your text message after six hours, you came to social media to start all this. When you are saying 'these', and 'quick to take the money' you are trying to imply something. That's your right. But that's why you were refunded instantly.

There is a two week waiting time on our website. You waited seven days. The post you replied to three times last night, actually told you that I was on holiday. It's far better just to refund you. Hopefully you will be more happy now that you got your money back. We are as of this morning completely up to date with all orders.

Before the forum shut down two months ago, we had a couple of people from other bait firms, plus a couple of absolute noddy members of this place trying to create crap for us. That has now spilt over to other platforms too. Standard internet practices in 2024 for some very tragic people it seems.

Your money was refunded, there are no more problems now. This thread, on this forum, has seemingly completely run its course now.

Have a great day Chris. Apologies again that we did not get your stuff to you fast enough.
bosch
Posts: 381
bosch
   Old Thread  #2048 1 May 2024 at 7.44am  0  Login    Register
In reply to Post #2047
Just to add i wasnt asking for a refund as your products have great feedback and didnt see anything about holiday when ordering or from paypal.
bosch
Posts: 381
bosch
   Old Thread  #2045 1 May 2024 at 7.32am  1  Login    Register
In reply to Post #2043
As a business owner yes i do reply on holiday as customer satisfaction is key!
frothey
Posts: 3439
frothey
   Old Thread  #2043 1 May 2024 at 7.21am  0  Login    Register
In reply to Post #2042
You get a PayPal,confirmation and the website says a fourteen day turnaround?? Why would you also need another confirmation email?

And he does reply when on hols, just not instantly as heís on hols. I really hope you donít sit there on your phone answering stuff instantly, as youíre on hols. Having a holiday. With people that donít see you when youíre at work. Which is why you have a holiday. To get away from work. Isnít it?
bosch
Posts: 381
bosch
   Old Thread  #2042 1 May 2024 at 6.38am  0  Login    Register
I wasnt worried about how fast just nice to know my order had been received and would be out as soon as stocks were available, should of just either text or answered to say be out soon not ignored regardless whether on holiday as youre a business and your email on the website does not work.
Thanks
TCarper
Posts: 3399
   Old Thread  #2041 30 Apr 2024 at 11.09pm  5  Login    Register
In reply to Post #2040
Quick to take the money? We have a 100% record with PayPal, that spans more than eleven years. We sort out stuff for our customers when it's not even our fault. We always have. You received a PayPal receipt of purchase, with our phone number on it. We do not spam email our customers. We do not even collect your email address.

Sorry your text message from 4pm today had not been replied to just yet. The post below yours, the one where it says that I'm on holiday, that's why you did not get an instant reply today. While on holiday, I'm replying to all messages once a day, in the mornings.

You have just been refunded for your order from seven days ago Chris. Check your PayPal, it's been refunded in full. We had a two week (14 day) waiting time on the front of the website when you placed your order with us last Tuesday.

We will be totally up to date with all orders, right up to current time by tomorrow afternoon. We have just had an incredibly busy six weeks. Apologies that we did not get your stuff to you fast enough.

bosch
Posts: 381
bosch
   Old Thread  #2040 30 Apr 2024 at 10.40pm  0  Login    Register
In reply to Post #2037
I ordered some hookbaits off these over a week ago, quick to take money but no correspodance or conformation, wont answer calls or messages and email doesnt work any ideas whats going on?
TCarper
Posts: 3399
   Old Thread  #2037 29 Apr 2024 at 11.17am  4  Login    Register
Taaa daaaaa, he finally sorted it, well done Karl.

I hope you are all well

I am on holiday, only a quick one, been working to hard, Ladbrokes insisted

We are in a good place with stock levels and waiting times for the first time in a few weeks. Orders are going out pretty rapid as of now.

When I get a chance, I will post photos of forum members with big carp this spring. There are a stupid amount.

The Cheese is smashing everywhere it's being used Andy, that is all I keep being told. Bit scary if I'm honest what's been happening. The TC2 will be added to the website as soon as I return from holiday.

There is also an S2 specials page being added to the website. The original S2 are put through our curing process five times. We are releasing some new turbo charged versions. These are done five times with the S2 as normal. Then they are done another two times with some different variations. There are Cherry Cola S2 & RH (Rod Hutchinson) S2 both ready to go now. As an example of how good some of these are to us, the first two blokes to receive some of them, have both caught the biggest fish in the lake on their very first session using them. One of them then caught the same upper 40 the following week too. A once a year fish normally. He has been red carded from his six or seven fish a year no publicity syndicate in Essex, after literally tearing it to bits fishing weekends only since November. Last weekend he caught four 40's and numerous others. He has done this while testing some scopex & pineapple S2. He was accused of using hormones, because his results have been nothing short of stupid. He had two more A team fish yesterday. He's caught them all in five minutes flat. He's had something like eight 40's from that one tub of scopex and pineapple S2 in the last three weeks alone. The bloke who was given the red berries and vanilla S2, caught the only two 40's in his pit on his very first two sessions using them.

There are other variations which are not yet being announced done too. There will be at least five new hook baits added to the website over the next month. Including the TC2. Please do not message us asking for them before they are released on the website. The Tackle Box and FishOn will both have their pop ups below in stock when I get back too.




The_Saint
Posts: 1924
The_Saint
   Old Thread  #2035 29 Apr 2024 at 9.06am  1  Login    Register
In reply to Post #2034
agree, absolutely mate, having the best spring on my lakes for many years. 1st fish out for approx 4 months fell to my rods on the cheese, low 30 common. Has been constant since on the 16mm tc1 wafters, gone through 1 pot already
pearbo
Posts: 1508
pearbo
   Old Thread  #2034 28 Apr 2024 at 6.25pm  1  Login    Register
The cheese wafters have been a revelation for me, Iíve had 50 fish in the last 6 weeks from a lake where I hardly managed that in 6 months last year. Theyíre not massive fish but theyíre bloody hard to catch normally. Iíve had to put in another order as Iíve nearly done the pot already.
AndyClark
Posts: 5356
AndyClark
   Old Thread  #2033 27 Apr 2024 at 2.36pm  1  Login    Register
In reply to Post #2032
you're right mate, I seen him larging it up in the hotel this week.
Karlos
Posts: 13148
Karlos
[ MODERATOR ]
   Old Thread  #2032 27 Apr 2024 at 0.02am  1  Login    Register
In reply to Post #2031
I think he's on holiday at the moment, so reply might be slower than usual
AndyClark
Posts: 5356
AndyClark
   Old Thread  #2031 26 Apr 2024 at 11.33pm  1  Login    Register
hows the cheese getting on mark??
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