Some praise for excellent customer service from ESP. Had an issue with an item at weekend. E mailed them asking could I purchase the replacement part. Got a response within an hour asking for my address so they could send the part free of any charge and received it today. Fantastic service.
Spot on!
I've had the exact same service when I lost my landing net spreader block.
Me too, asked for some spare parts which they sent out free, not even a postage charge ðŸ‘
In reply to Post #1
Great company with a great ethos always seem to get things right and don't make a big fuss about it
Great company with a great ethos always seem to get things right and don't make a big fuss about it
Spot on service for sure..
an excellent company to deal with
In reply to Post #1
Nice ðŸ‘
Nice ðŸ‘
They are very helpful 
In reply to Post #4
I must have forgotten to say please ,when trying to get a new bung for my telescopic landing net handle Just told to go to a tackle shop and order from there Although not listed on their spare parts list he said Can't I purchase from you today Nope
I must have forgotten to say please ,when trying to get a new bung for my telescopic landing net handle Just told to go to a tackle shop and order from there Although not listed on their spare parts list he said Can't I purchase from you today Nope