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DPD Shambles (87 posts / 6,809 views)
braders1978 braders1978
Posts: 18,195
Post #1 24 Nov 2022 13:01
0
Well what an absolute bunch of lying useless scumbags this company are.Within the space of three days they have lied and messed up two deliveries,the first saying I have received an item that has not arrived.I have video evidence to prove they never delivered to my address now the two powerporters my mate ordered are a complete shambles too.The two barrows which were ordered at the exact same time are coming as two seperate deliveries,so we thought one barrow on one delivery the other on the next,first delivery shows up and its the side bags for one of the barrows only.My mate called dpd apparently the next delivery is for one box,well according to Carpporter it should be 14 boxes in total.The next time I order anything I'm asking which courier they use and if it is Dopey Parcel Delivery I will cancel the order,shocking company with even worse customer service.
Sorry rant over
Carp-man76 Carp-man76
Posts: 1,937
Post #2 24 Nov 2022 13:08
0
In reply to Post #1
14 boxes seems alot for 2 barrows?
braders1978 braders1978
Posts: 18,195
Post #3 24 Nov 2022 13:33
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In reply to Post #2
It was a black friday deal,its 3 boxes for the porter and 4 boxes for the free accessories I think my mate said
BRB BRB
Posts: 1,423
Post #4 24 Nov 2022 14:02
0
In reply to Post #3
Perhaps all the parcels didn't go into the DPD system at the same time.
braders1978 braders1978
Posts: 18,195
Post #5 24 Nov 2022 14:05
0
In reply to Post #4
According to carpporter they did there should be 12 boxes on the next delivery,we will see later today but according to dpd customer service its one box
christian
Posts: 1,377
Post #6 24 Nov 2022 15:35
0
They are absolutely pants. They delivered some frozen deadbaits I had ordered to a house half a mile away from me, had same house number but not postcode. They even took a picture of it on the (wrong) doorstep. Thankfully the recipient found my phone number on the invoice inside the package and rang me so not much damage done but DPD didn't have a clue, just said they had delivered the package.
BRB BRB
Posts: 1,423
Post #7 24 Nov 2022 15:45
0
In reply to Post #5
Here's hoping it all turns up for ya.
braders1978 braders1978
Posts: 18,195
Post #8 24 Nov 2022 17:25
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In reply to Post #7
It has all arrived just a wrong size and colour barrow cover on one of the orders but carp porter are sorting that out
Goose Goose
Posts: 12,901
Post #9 24 Nov 2022 18:30
0
In reply to Post #8
Buying crap porter it will fall apart in under a year anyway if Damaged Parcel Delivery have managed to get it there in one piece.
BRB BRB
Posts: 1,423
Post #10 24 Nov 2022 18:35
0
In reply to Post #9
Can only speak as I find, my Mk6 24v porter is still going strong and gets used most weeks so, no complaints from me
g4fne g4fne
Posts: 15,110
Post #11 24 Nov 2022 18:59
0
In reply to Post #9
my MK4s from 2013 and Porterlite which is a few years older are both going strong still
NickGordon NickGordon
Posts: 3,121
Post #12 24 Nov 2022 20:24
0
In reply to Post #9
My Porterlite is a few years old now, stored permanently in the boot of my car, where it does get a bit damp.
I pulled the barrow out 3 weeks ago for the first time in a year, and other than having to pump the tyre up before taking the gear 1/4 of a mile its in very good condition.

I hate DPD, if I see anything on ebay I message first to find out which carrier is used. If its Hermes/Evri or DPD, I don't bother.
oldgeezer oldgeezer
Posts: 27,037
Mr Linky Poo
Mr Linky Poo Post #13 24 Nov 2022 21:52
0
I never had any problems with the longevity of any of my carp porter barrows when Alan was running it
however seen complaints that recently they went to a thinner grade and people have had trouble with frames and welds failing ?

@braders1978
Tony I will be very interested in your Honest opinion on how your new Powered barrow compares to your previous Fox barrow you converted
braders1978 braders1978
Posts: 18,195
Post #14 24 Nov 2022 22:27
0
In reply to Post #13
I didn't end up converting the fox barrow Gerry,I thought about it alot but decided on selling the fox and getting tye powerporter
TCarper TCarper
Posts: 4,650
Post #15 25 Nov 2022 06:02
0
In reply to Post #5
Quote... According to carpporter they did there should be 12 boxes on the next delivery, we will see later today but according to dpd customer service its one box.

This is now standard practice for DPD. We get so much stuff delivered here it is unreal. For us DPD are one of the better ones. It really all depends where you live. But....

Around six weeks ago we had a delivery of tubs turn up with DPD. It's normally 10 boxes plus, which always came together previously... But this time only one box was delivered while I was not there. It was meant to be 11 or 12 boxes. I spent an hour chasing, then another single box turned up. I questioned the driver... He told me this is now standard practice for DPD to split the deliveries up. Any order with multiple boxes now needs to be delivered individually.

I told him this was absolute craziness. He agreed, he said it was a way for DPD to charge the senders more, for the same service. This is being done under the guise of H&S he said.

I can see DPD going out of business soon....

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