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Avoid ordering direct from Deeper (14 posts / 1,903 views)
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roosterbooster roosterbooster
Posts: 539
Post #1 23 May 2025 18:50
0
ordered the new Deeper chirp3 last week from Deeper, still not received after 11 days , they keep fobbing me off, just a heads up if anyones looking to order direct from deeper ,
i notice there are lots in stock at some tackle shops , anyone know if there are any problems with the new units ?
808
Posts: 198
Post #2 24 May 2025 08:57
0
In reply to Post #1
Great product, absolute **** company, and they make Virgin look like the gold standard of customer service.
patrickc patrickc
Posts: 769
Post #3 24 May 2025 09:49
0
In reply to Post #2
😂😂😂
JasonM JasonM
Posts: 1,764
Post #4 24 May 2025 12:30
0
Complete opposite experience for me.

Have you tried posting on their Facebook page ?
vossy1 vossy1
MODERATORMOD
Posts: 9,047
Post #5 24 May 2025 13:00
0
Crikey that surprises me. I filled in their questionnaire a while ago and they contacted me re the feed back, 1st company I've ever had do that, comms were spot on.
roosterbooster roosterbooster
Posts: 539
Post #6 25 May 2025 10:06
0
In reply to Post #4
no just by email to their customer "service "
roosterbooster roosterbooster
Posts: 539
Post #7 25 May 2025 10:13
0
received an email back from Deeper , i asked them if i could just pick up a deeper from my nearest tackle shop if you have none in stock , and was told No , we can refund you and you buy from them but you would have to pay more around £45 , cheers 😂 guess i will just have to wait then
Karlos Karlos
MODERATORMOD
Posts: 14,188
Post #8 25 May 2025 11:10
0
In reply to Post #7
I bought mine from Total Fishing Tackle as soon as they got them in stock.
They recently had a promotion and the price was significantly cheaper.
Currently, they have the 10% off promo which might help?
vossy1 vossy1
MODERATORMOD
Posts: 9,047
Post #9 25 May 2025 11:49
0
In reply to Post #7
stuart666 stuart666
Posts: 4,779
Post #10 25 May 2025 13:02
0
In reply to Post #7
You can still ask for a refund if you havent received it and buy it from tft with 10% off code and get it now
roosterbooster roosterbooster
Posts: 539
Post #11 25 May 2025 18:45
0
Great idea on the 10% off at TFT lads thank you ,
roosterbooster roosterbooster
Posts: 539
Post #12 30 May 2025 23:10
0
could not get the 10% offer to work on the deeper from TFT so i had to stick with my order from deeper finally got a tracking number from them yesterday, its being sent all the way from Lithuania ! so it will be another week before delivery, !! what a nightmare this company is , i would imagine it will turn up damaged being thrown around in the back of a van all the way from lithuania ,if i knew they ship single items from there i would not of ordered this will be the last time i deal with this company
JasonM JasonM
Posts: 1,764
Post #13 31 May 2025 08:55
0
In reply to Post #12
Deeper HQ is in Lithuania and they are manufactured, distributed from there.
roosterbooster roosterbooster
Posts: 539
Post #14 31 May 2025 12:00
0
In reply to Post #13
indeed but have uk stockists, and delivery time on there website is 2-3 working days
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