So, I bought two baitrunners from EBay off a con man who said they had been used twice, one of the reels has a severely bent shaft so I went through EBay and all the usual hassle and sent it back
The icing on the cake this morning. I put the reels weight down as 1kg thinking this would cover it, reel, spare spool and box. Turns out Hermes (Everi) have done an audit and I am 100.05grams over 1 kg. They have sent me an invoice for £4.30. £3 administration fee, robbing *******s
Heads up from me. Make sure you weigh your stuff to the exact gram and choose the correct weight category
The icing on the cake this morning. I put the reels weight down as 1kg thinking this would cover it, reel, spare spool and box. Turns out Hermes (Everi) have done an audit and I am 100.05grams over 1 kg. They have sent me an invoice for £4.30. £3 administration fee, robbing *******s
Heads up from me. Make sure you weigh your stuff to the exact gram and choose the correct weight category
In reply to Post #1
No worse than Royal Mail....they charge you £1.50 even if a letter is only 2gms over or 1p short on the postage.
And heaven forbid they get involved in anything sent from overseas...it's £8 for them to clear it with HMRC AND you don't get that back if the item is defective and has to be returned.
No worse than Royal Mail....they charge you £1.50 even if a letter is only 2gms over or 1p short on the postage.
And heaven forbid they get involved in anything sent from overseas...it's £8 for them to clear it with HMRC AND you don't get that back if the item is defective and has to be returned.
Sent out a set of 3 rods a while back ( parcelforce)that were slightly over (scales incorrect) charged me £26 inc admin charges more and did,nt deliver them for 3 weeks .
In reply to Post #3
That's mad ffs!!!
Made me laugh though mine, 100.05 grams
That's mad ffs!!!
Made me laugh though mine, 100.05 grams
In reply to Post #1
Priceless, having a rant about Hermes because you ****ed up!
In reply to Post #2
But if you just pay the right price in the first place they don't charge you anything extra at all, maybe there's a lesson there
But if you just pay the right price in the first place they don't charge you anything extra at all, maybe there's a lesson there
In reply to Post #5
No rant, feedback for others “heads up”
No rant, feedback for others “heads up”
In reply to Post #1
Could probably argue that their scales arent calibrated properly with such a tiny amount.
Could probably argue that their scales arent calibrated properly with such a tiny amount.
Maybe could also argue that they should have used dial scales instead of digital which may not have been tared correctly.
In reply to Post #8
Thats what made me laugh, the 100.05 grams, some degree of accuracy that. Sent loads of parcels in the past with no problems, all must have been .05 grams under the limit
Thats what made me laugh, the 100.05 grams, some degree of accuracy that. Sent loads of parcels in the past with no problems, all must have been .05 grams under the limit
In reply to Post #7
Was going to say that Chris , rather a feeble rant ! As you say just making people aware 👍
Was going to say that Chris , rather a feeble rant ! As you say just making people aware 👍
I suspect most people who have ever used a courier are aware that understating the weight or dimensions of an item risks a surcharge - the couriers certainly don't hide this info and most require you to tick a box to say that you have correctly weighed/measured your item before checking out.
It's ironic though that anglers in possession of at least one set of scales aren't able to weigh a package before posting.
It's ironic though that anglers in possession of at least one set of scales aren't able to weigh a package before posting.
In reply to Post #11
It's laughable Jeff
It's laughable Jeff
The average weight of a turd is 2 pounds so if you've no scales just add it on.
In reply to Post #12
Most anglers cant weigh fish correctly never mind a package !
Most anglers cant weigh fish correctly never mind a package !