taken from trakkers Facebook page
CUSTOMER ANNOUNCEMENT
***TRAKKER ARMOLIFE MULTI STOVE RECALL (PRODUCT CODE: 211111)***
We have identified a safety issue with the new Trakker Armolife Multi Stove (product code: 211111) and it is therefore necessary to recall this product.
The issue is related to the hose, which if over tightened, can cause a fuel leak. Whilst this has only occurred in a small minority of products, we are not prepared to risk the safety of our customers.
This recall applies to ALL Armolife Multi Fuel Stoves purchased from November 2020.
Please note, this does not apply to any other stove supplied by Trakker.
PRODUCT RECALL PROCESS
Due to the nature of the issue, we are afraid that there is no repair available and returning the product is the only action we would like you to take.
We request that you cease using this product immediately and return the product to the retailer you purchased this from who will issue you with a full refund.
We understand that some stores may currently be closed during the lockdown period, or that it may be difficult for you to return this immediately. We would ask that you consult with the retailer first with regards to their return policies as they may be able to refund you before returning the product (proof of purchase will be required).
We would like to apologise for the inconvenience that we know recalling this product will cause, and thank you for your co-operation and understanding.
If you have any queries regarding this recall, please email customercare@cipherint.com and your email will be replied to as soon as possible.
For sales of this product outside of the UK, please see our European Facebook pages for details.
CUSTOMER ANNOUNCEMENT
***TRAKKER ARMOLIFE MULTI STOVE RECALL (PRODUCT CODE: 211111)***
We have identified a safety issue with the new Trakker Armolife Multi Stove (product code: 211111) and it is therefore necessary to recall this product.
The issue is related to the hose, which if over tightened, can cause a fuel leak. Whilst this has only occurred in a small minority of products, we are not prepared to risk the safety of our customers.
This recall applies to ALL Armolife Multi Fuel Stoves purchased from November 2020.
Please note, this does not apply to any other stove supplied by Trakker.
PRODUCT RECALL PROCESS
Due to the nature of the issue, we are afraid that there is no repair available and returning the product is the only action we would like you to take.
We request that you cease using this product immediately and return the product to the retailer you purchased this from who will issue you with a full refund.
We understand that some stores may currently be closed during the lockdown period, or that it may be difficult for you to return this immediately. We would ask that you consult with the retailer first with regards to their return policies as they may be able to refund you before returning the product (proof of purchase will be required).
We would like to apologise for the inconvenience that we know recalling this product will cause, and thank you for your co-operation and understanding.
If you have any queries regarding this recall, please email customercare@cipherint.com and your email will be replied to as soon as possible.
For sales of this product outside of the UK, please see our European Facebook pages for details.
In reply to Post #1
That's interesting, I wonder if the bulin version has the same issue
Edit, not many on amazon now, with some mentions in reviews about leaks, so I'd assume they're all suspect
That's interesting, I wonder if the bulin version has the same issue
Edit, not many on amazon now, with some mentions in reviews about leaks, so I'd assume they're all suspect
In reply to Post #2
Same stove mate. But I'm guessing the chinese dont give a **** lol. Tbh I have no idea how a multi fuel version adds any value whatsoever anyway.
Same stove mate. But I'm guessing the chinese dont give a **** lol. Tbh I have no idea how a multi fuel version adds any value whatsoever anyway.
In reply to Post #3
Yeh pointless for carping
Amazon had loads of these under different brands but only a couple came up on a search today, and they only had a few reviews on each. I'm guessing they have pulled a load of them
Yeh pointless for carping
Amazon had loads of these under different brands but only a couple came up on a search today, and they only had a few reviews on each. I'm guessing they have pulled a load of them
In reply to Post #4
Certainly sounds like it mate.
Certainly sounds like it mate.
Good on Trakker
That Fire Maple Ti piece of crap I bought...surprised its not killed someone yet
That Fire Maple Ti piece of crap I bought...surprised its not killed someone yet
In reply to Post #3
Multi fuel is aimed at trekkers who may be unsure of what fuels may be available on their travel into the back of beyond. Not aimed at carp fishermen.
Multi fuel is aimed at trekkers who may be unsure of what fuels may be available on their travel into the back of beyond. Not aimed at carp fishermen.
In reply to Post #7
Yes that was it's intended use but they are a very useful stove, it's only when cheap Chinese crap starts getting passed off as as good as the likes of Primus & MSR when the problems happen.
I prefer my multifuel, wouldn't be without it, each to their own.
Yes that was it's intended use but they are a very useful stove, it's only when cheap Chinese crap starts getting passed off as as good as the likes of Primus & MSR when the problems happen.
I prefer my multifuel, wouldn't be without it, each to their own.
In reply to Post #8
Just look at the cost of the optimus stoves bulin have copied
They clearly haven't copied them that well
Just look at the cost of the optimus stoves bulin have copied
They clearly haven't copied them that well
In reply to Post #9
Not saying a word, wouldn't have a leg to stand on with my Omnilite Ti
Not saying a word, wouldn't have a leg to stand on with my Omnilite Ti
In reply to Post #1
This recall is only for the multi-fuel stove so there will be no issues with the gas ones.
Bulin t4 owners can sit back with a smug grin
This recall is only for the multi-fuel stove so there will be no issues with the gas ones.
Bulin t4 owners can sit back with a smug grin
In reply to Post #1
What they should do is recall all the people that were dopey enough to buy a stove from Trakker in the first place,
What they should do is recall all the people that were dopey enough to buy a stove from Trakker in the first place,