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DPD Shambles (87 posts / 6,812 views)
Canalcarper71 Canalcarper71
Posts: 1,389
Post #76 14 Dec 2022 13:59
0
In reply to Post #75
The company(not evri)offered me £3.99 to cover my wait told them to shove it as I lost £80 waiting in for them on the 12th as they said evri would deliver it by 9pm on the 12th
VLT VLT
Posts: 8,995
Post #77 16 Dec 2022 12:33
0
In reply to Post #75
Same as me. Eventually I called go outdoors and they accepted that evri had lost it. The replacement came next day though.
NickGordon NickGordon
Posts: 3,121
Post #78 19 Dec 2022 19:03
0
VLT VLT
Posts: 8,995
Post #79 20 Dec 2022 06:53
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In reply to Post #78
Funny, but it's made me wonder, why is almost everything I order these days coming with Evri?? Also, what happened to yodel? Not heard from them at all recently.
Greybeard54
Posts: 310
Post #80 20 Dec 2022 10:33
0
In reply to Post #79
I have one coming via yodel today, the local driver is a regular guy and has delivered here for as long as I can remember, I am aware of their reputation but in my case they have always delivered.
as has many others, and I'm off the beaten track, and not always easy to get to in the winter.
*edited just to report delivery successful and exactly as planned.*
popcorn
Posts: 316
Post #81 21 Dec 2022 13:18
0
I've had 2 no shows this/last week from DPD for a collection.... the latest one yesterday the wife sat in the house all day waiting for them Absolute shambles
mal mal
Posts: 8,986
Post #82 24 Dec 2022 18:43
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Evri driver apparently going to be having a very happy Christmas with some stuff my wife ordered for our son...

It's the out and out lying that really gets you isn't it? ...
braders1978 braders1978
Posts: 18,195
Post #83 24 Dec 2022 19:08
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In reply to Post #82
That was the main thing that pissed me off,they lied about the first delivery being signed for.
mal mal
Posts: 8,986
Post #84 24 Dec 2022 19:16
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In reply to Post #83
That and the 'we can't contact our drivers once they've left the depot ' which was 3 days ago...
Greybeard54
Posts: 310
Post #85 24 Dec 2022 19:26
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In reply to Post #82
The delivery driver has no control over what you're told online, neither can he deliver anything to you if he hasn't got it.
the system works perfectly well if everyone does their job correctly, but it only needs one glitch and it falls apart from that point onwards.

just like every company once you start employing sub standard workers who are renowned for dishonesty and placing profits over quality service it quickly turns to excrement.
braders1978 braders1978
Posts: 18,195
Post #86 24 Dec 2022 19:33
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In reply to Post #85
What excuse is there for a driver saying you have signed for an item when they've been nowhere near your house.The second delivery wasn't much better as I was tracking the driver and saw him drive past the bottom of my street for him to piss off back to the depot.The delivery eventually arrived the next day with a different driver,shame as I was going ask the previous driver why he never bothered the day before
Greybeard54
Posts: 310
Post #87 24 Dec 2022 19:38
0
In reply to Post #86
as I said employ dishonest labour and this is the result.
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