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New Delkim Alarms (921 posts / 99,839 views)
Hitman Hitman
Posts: 9,171
Post #523 24 Jul 2019 16:17
0
I would have asked them to send you a returns label 👍
yonny yonny
Posts: 7,934
Post #524 24 Jul 2019 16:18
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In reply to Post #523
Likewise, paying to get your brand new alarms fixed is not on imo, even if it's just the postage.
The-Heff The-Heff
Posts: 3,404
Post #525 24 Jul 2019 19:09
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In reply to Post #522
Did you call the tackle box to see if they had stock?
jack1welsh jack1welsh
Posts: 458
Post #526 25 Jul 2019 06:46
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In reply to Post #525
Not this time. I have previously dealt with Delkim with my Mk 1 txi's and to be fair they have always been spot on.
braders1978 braders1978
Posts: 18,195
Post #527 25 Jul 2019 11:42
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In reply to Post #526
Delkims customer service is superb to be fair to them suppose they have had plenty of practice 🌧️
innsy1976
Posts: 98
Post #528 25 Jul 2019 16:18
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In reply to Post #522
definitely get them to pick up the postage, absolute disgrace. Not even 3 months old!
Great-Blondini Great-Blondini
MODERATORMOD
Posts: 11,909
Post #529 25 Jul 2019 16:39
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In reply to Post #527
Delkims customer service is superb to be fair to them suppose they have had plenty of practice
Yeah i sent a receiver off for upgrade on codes and it came back minus my brand new duracell PP3

i bet they have a shed load of batteries kicking around
donnie-the-one donnie-the-one
Posts: 30
Post #530 25 Jul 2019 17:08
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In reply to Post #520
"I have contacted delkim and have sent the dodgy alarm back to them this afternoon via recorded, signed for.
They are exchanging the alarm.
Cost me £7.40 due to the higher postal insurance. Won't see that back though."

£7.40p to fix their problems is bad. What's worse though is that you bought Delkim's expecting them to be waterproof.
vossy1 vossy1
MODERATORMOD
Posts: 9,047
Post #531 25 Jul 2019 19:01
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In reply to Post #530
I'm not sure if they have different snag backs like the old TXis, but if they do and I were you, I'd be asking for some to be sent back with the alarm, minus the £7.40 you've paid and as a good will gesture something of the remaining balance for your time and inconvenience, it's the least they could do really and tbh even if they do knock something off they'll still be making money...win win all round.
Defiant.one Defiant.one
Posts: 4,344
Post #532 25 Jul 2019 19:58
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In reply to Post #522
Your not meant to use them out doors!
braders1978 braders1978
Posts: 18,195
Post #533 26 Jul 2019 01:06
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In reply to Post #532
Surely you could design something to give them shelter from the rain
rob-d rob-d
Posts: 2,118
Post #534 26 Jul 2019 04:53
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In reply to Post #506
if you pack anything away wet it wil give you problems later on. i was advised not to use my rubber hard cases for my mk1 delks as any moisture on the alarm cannot get out. this came from an friend who repairs all types of alarms he then went on to say that the delkim sensor can swell up when it gets wet and if its not dried out properly they will give you trouble. allways dry out my alarms in the house for a day or two after a session.
however you are allways going to get some not so good ones in a batch and i will be watching this to see if it is a general issue or an few isolated cases
jack1welsh jack1welsh
Posts: 458
Post #535 26 Jul 2019 06:47
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In reply to Post #534
They are reimbursing me the £7.40 for postage, as hoped.
My alarms had not been put away wet - This was the 1st time out with them.
I was always careful to dry out my mk1 txi's and I'll treat my new ones the same.
The-Heff The-Heff
Posts: 3,404
Post #536 26 Jul 2019 07:20
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In reply to Post #534
I think for the number sold so far, and only one personal experience, and one report heard about, it's a pretty good chance they are isolated cases
Shadow Shadow
Posts: 1,006
Post #537 26 Jul 2019 07:34
0
In reply to Post #536
Let's see with more rain expected this weekend

Could be just it's summer with little rain ideal conditions for Delkims
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