Great feedback 
Never been, never will, but I have ordered stuff from them in the past, their catalogue, alongside Leslie's of Luton which came close was one of, if not the best. Carp gear porn
Nice to see that a good shop is still around and not just another big corporate, guess there is still the personal touch. Used to love going to my local shop as a kid, top advice
Never been, never will, but I have ordered stuff from them in the past, their catalogue, alongside Leslie's of Luton which came close was one of, if not the best. Carp gear porn
Nice to see that a good shop is still around and not just another big corporate, guess there is still the personal touch. Used to love going to my local shop as a kid, top advice
In reply to Post #18
I must say im very impressed with them.
Ordered yesterday morning its coming today without the extra postage charge, i left some delivery instructions when ordering, they phoned me up within 20 mins of doing so saying the couldn't leave it where i instructed and would it be ok to leave with a neighbor.
I will defiantly be using them a lot more, the dangerous thing is i could prob drive there in about 20-25 mins
I must say im very impressed with them.
Ordered yesterday morning its coming today without the extra postage charge, i left some delivery instructions when ordering, they phoned me up within 20 mins of doing so saying the couldn't leave it where i instructed and would it be ok to leave with a neighbor.
I will defiantly be using them a lot more, the dangerous thing is i could prob drive there in about 20-25 mins
In reply to Post #20
It will happen. A Saturday afternoon when ive got nothing on, il have a light bulb moment and think i know what il do.....
It will happen. A Saturday afternoon when ive got nothing on, il have a light bulb moment and think i know what il do.....
In reply to Post #19
The reason for giving it to a neighbour was the local delivery didn't want to take it back to the depot and try a redelivery another day, they don't get paid extra for that.
To be fair isn't it to do with the performance of the courier company rather than the shop?
I often read on here about shops that have given great service when in fact all they've done is stuck your address on a box and the courier has done the rest.
Still the main thing is you're happy
The reason for giving it to a neighbour was the local delivery didn't want to take it back to the depot and try a redelivery another day, they don't get paid extra for that.
To be fair isn't it to do with the performance of the courier company rather than the shop?
I often read on here about shops that have given great service when in fact all they've done is stuck your address on a box and the courier has done the rest.
Still the main thing is you're happy
In reply to Post #22
The point I'm making is the shop staff actually read my instructions and made the effort to call me to arrange an alternative. I've lost count the amount of times I've had to go to a collection centre to pick up missed parcels. That one phone call has saved me from doing that and means I have it for fishing Friday
They could have just stuck a label on a box and give it to the parcel company and then we know what happens..trip to the collection depot
The point I'm making is the shop staff actually read my instructions and made the effort to call me to arrange an alternative. I've lost count the amount of times I've had to go to a collection centre to pick up missed parcels. That one phone call has saved me from doing that and means I have it for fishing Friday
They could have just stuck a label on a box and give it to the parcel company and then we know what happens..trip to the collection depot
Hi..Took a drive over there from Dunstable in the summer as I was after a CFX 10ft spod rod and maybe a reel too. 
Have to say I was mighty impressed. Gary took time to discuss pros and cons of the rod over the DV and CFX Black alternative and reel choice too. Lee was full if life as usual lol. Definately a dangerous shop to visit .
I know I could have gone down mail order route , but I really wanted to see the rod(s) in the flesh before paying out.
Lets hope they ride and survive the current trend for closures
Regards Andy
Have to say I was mighty impressed. Gary took time to discuss pros and cons of the rod over the DV and CFX Black alternative and reel choice too. Lee was full if life as usual lol. Definately a dangerous shop to visit . I know I could have gone down mail order route , but I really wanted to see the rod(s) in the flesh before paying out.
Lets hope they ride and survive the current trend for closures
Regards Andy
In reply to Post #23
Point taken
In reply to Post #24
I've used the Tacklebox on and off since their days when they had a small shop at Sutton At Hone, used to enjoy their start of season 'do's' on the 15th of June and went on some of their Les Quis trips
Only criticism I've always had is they mostly stock the more expensive brands at RRP.
What I did find nice is I went in there after a few years and although Gary couldn't remember my name he took the time to say hello
Point taken
In reply to Post #24
I've used the Tacklebox on and off since their days when they had a small shop at Sutton At Hone, used to enjoy their start of season 'do's' on the 15th of June and went on some of their Les Quis trips
Only criticism I've always had is they mostly stock the more expensive brands at RRP.
What I did find nice is I went in there after a few years and although Gary couldn't remember my name he took the time to say hello
Just thought I'd say I've just had some fantastic mail order service from TB again 👍
In reply to Post #25
I remember the days at the old Sutton at hone shop that regulars got a decent discount 🤔
I remember the days at the old Sutton at hone shop that regulars got a decent discount 🤔
In reply to Post #26
Me too. Made several orders in last 3 weeks. All delivered within 3 working days. Everything in order. Absolutely reliable. Been using them for years and will continue to do so. Over time the companies who use heavy discounts to sell will always let you down.
Me too. Made several orders in last 3 weeks. All delivered within 3 working days. Everything in order. Absolutely reliable. Been using them for years and will continue to do so. Over time the companies who use heavy discounts to sell will always let you down.
In reply to Post #27
I've used them since I bought my first proper pair of carp rods in the tiny shop in Sutton at hone, had to go outside to give the rods a waggle.😄.
They ain't cheap but they will give you their time and expertise and in my experience will sell you what you need rather than push stuff on you they want to shift.
I've used them since I bought my first proper pair of carp rods in the tiny shop in Sutton at hone, had to go outside to give the rods a waggle.😄.
They ain't cheap but they will give you their time and expertise and in my experience will sell you what you need rather than push stuff on you they want to shift.
In reply to Post #26
I ordered some rods along with other stuff a few weeks ago, paid £11 for next day delivery. Got a call the day after to say they weren't actually in stock (plus a couple of other bits weren't) but were due to come in later that week if I was happy to wait and they would give me a call. Got to the end of the week, no phone call. The following Monday I looked on the website and the rods were listed as out of stock with none expected for a month. Still no phone call so I called them, and was on hold for the best part of 10 minutes whilst being transferred to whoever deals with mail order, who confirmed they had no stock.
I had been considering some other rods anyway (Hi S Barbel specials), so got it confirmed that they had them in stock and bought those instead. Spent £450 more than my original order (750 quid in total), was delivered 10 days after I paid for next day delivery then realised afterwards I'd still been charged the 11 quid for it
So I wouldn't trust them for mail order again as the online stock list is clearly not updated properly, which isn't really acceptable in this day and age. I'm sure they're sound for locals though.
I ordered some rods along with other stuff a few weeks ago, paid £11 for next day delivery. Got a call the day after to say they weren't actually in stock (plus a couple of other bits weren't) but were due to come in later that week if I was happy to wait and they would give me a call. Got to the end of the week, no phone call. The following Monday I looked on the website and the rods were listed as out of stock with none expected for a month. Still no phone call so I called them, and was on hold for the best part of 10 minutes whilst being transferred to whoever deals with mail order, who confirmed they had no stock.
I had been considering some other rods anyway (Hi S Barbel specials), so got it confirmed that they had them in stock and bought those instead. Spent £450 more than my original order (750 quid in total), was delivered 10 days after I paid for next day delivery then realised afterwards I'd still been charged the 11 quid for it
So I wouldn't trust them for mail order again as the online stock list is clearly not updated properly, which isn't really acceptable in this day and age. I'm sure they're sound for locals though.
In reply to Post #27
Me too but that´s water under the bridge!
Didn´t realise you came from my part of the UK, I started night fishing Horton Kirby in 1964 long before the tackle box started, how about you?
Me too but that´s water under the bridge!
Didn´t realise you came from my part of the UK, I started night fishing Horton Kirby in 1964 long before the tackle box started, how about you?
In reply to Post #31
Was a match angler and sea and beach and boat with my Dad Then trout but some friends took me carping at the age of 19 to Charlie Rolfs in Ashford then fished Alders For years then horseshoe on the debenture for 11 years then Sundridge lakes then Holland then France 🇫🇷
Used to fish for eels seriously out on the marshes for years .
Was a match angler and sea and beach and boat with my Dad Then trout but some friends took me carping at the age of 19 to Charlie Rolfs in Ashford then fished Alders For years then horseshoe on the debenture for 11 years then Sundridge lakes then Holland then France 🇫🇷
Used to fish for eels seriously out on the marshes for years .
In reply to Post #32