Anyone ever had any problems from these guys? Placed an order on 2nd October for collection as I only live a couple of miles away. And not heard anything since.
Tried calling 3 times, message left. Tried e-mailing them. Can't even go to their factory because I don't know exactly where it is - I tried previously last year and had to give up, there is no signage as he had it removed.
Tried calling 3 times, message left. Tried e-mailing them. Can't even go to their factory because I don't know exactly where it is - I tried previously last year and had to give up, there is no signage as he had it removed.
In reply to Post #1
Is it these
https://www.impulseangling.co.uk/contact/
Is it these
https://www.impulseangling.co.uk/contact/
In reply to Post #2
Yeah, that's them.
Yeah, that's them.
In reply to Post #3
It has the address on the web site ?
Probably part of the fabrication company
It has the address on the web site ?
Probably part of the fabrication company
In reply to Post #4
Unfortunately, it's on an industrial estate with loads of units. And like I said, I tried to find it last year but it doesn't have a sign up. When I spoke to him last year, he told me he had the sign removed to stop people visiting at lunch time and just talking!!
Think next week will venture up there and start going into units and asking where it is. I did ask a couple of people knocking around last year though and they didn't know where it was!!
Unfortunately, it's on an industrial estate with loads of units. And like I said, I tried to find it last year but it doesn't have a sign up. When I spoke to him last year, he told me he had the sign removed to stop people visiting at lunch time and just talking!!
Think next week will venture up there and start going into units and asking where it is. I did ask a couple of people knocking around last year though and they didn't know where it was!!
I'm sure a lad called Dean Scarratt owns it drop him a message on Facebook
In reply to Post #1
are they on social media? I have often found that the best way to get a reply from companies who are hard to contact is to contact them on social media and asking in an honest and respectful manor about your order. They will usually reply as they dont want bad publicity.
are they on social media? I have often found that the best way to get a reply from companies who are hard to contact is to contact them on social media and asking in an honest and respectful manor about your order. They will usually reply as they dont want bad publicity.
Good thinking lads, I'm not on facebook but I know a woman who is. I'll get the wife to send to a message. 
In reply to Post #5
The link I put up gives co ordinates and a dropped pin
The link I put up gives co ordinates and a dropped pin
In reply to Post #9
Thanks Mark. The moral of the story is to scroll down, it works wonders, didn't spot that before.
Thanks Mark. The moral of the story is to scroll down, it works wonders, didn't spot that before.
In reply to Post #8
yeah, do it on their main page for everyone to see, don't private message them , that way they are obliged to reply so that everyone can see that they do respond.
yeah, do it on their main page for everyone to see, don't private message them , that way they are obliged to reply so that everyone can see that they do respond.
In reply to Post #1
PM
PM
In reply to Post #12
Think my mate said last week he'd had the same problem contacting them so ain't a clue what's going on
Think my mate said last week he'd had the same problem contacting them so ain't a clue what's going on
In reply to Post #13
Probably/maybe fishing away, good time of year and all that.
Probably/maybe fishing away, good time of year and all that.
In reply to Post #1
When I saw your msg the other day I sent a pm about it to Dean on fb.
He said he was between phones and waiting for a number to port over.
I hope he has now got in touch with you.
When I saw your msg the other day I sent a pm about it to Dean on fb.
He said he was between phones and waiting for a number to port over.
I hope he has now got in touch with you.
In reply to Post #15
Thanks Dave, he has. Sent an email that night, so hopefully he'll sort it now.
Thanks Dave, he has. Sent an email that night, so hopefully he'll sort it now.
In reply to Post #16
I heard that impulse baits had stopped trading??
Could be why you can't find any info.
I heard that impulse baits had stopped trading??
Could be why you can't find any info.
In reply to Post #17
Who told you that 🤔
Who told you that 🤔
In reply to Post #18
A few people who used to use the choc banana and couldn't get it or contact impulse baits
They were told that they had stopped trading. Is that not the case?? So I can let the boys know who used the bait before.
A few people who used to use the choc banana and couldn't get it or contact impulse baits
They were told that they had stopped trading. Is that not the case?? So I can let the boys know who used the bait before.
In reply to Post #19
I know Neil who used to have alot do with the company moved away but I'm pretty sure Impulse are still trading
I know Neil who used to have alot do with the company moved away but I'm pretty sure Impulse are still trading
In reply to Post #20
Nice one I'll let them know to try and put an order in👍👍
Nice one I'll let them know to try and put an order in👍👍
In reply to Post #21
I'd hang back on that, the guy who runs it told me yesterday that he is moving premises and hence cannot roll boilies at the moment. Hookbaits OK as he has plenty of these, but not bottom baits.
I'd hang back on that, the guy who runs it told me yesterday that he is moving premises and hence cannot roll boilies at the moment. Hookbaits OK as he has plenty of these, but not bottom baits.
To conclude this thread, it's now all sorted. Timeline detailed below:
Boilies ordered on 2nd October with 5 day leadtime.
Three phone calls during week commencing 9th October with no response.
On 12th October, I sent an email to chase the collection.
On 13th October, posted on here about it.
Received email from Impulse on 13th October saying will have a look at it tomorrow.
Eventually spoke to him on 16th October, said he was moving premises and couldn't provide boilies and said he would provide a full refund.
Chased for refund via email on 18th October - no response.
Got refund through PAYPAL on 19th October.
Not at all impressed with this outfit. Fortunately, Dean Towey at SCIENTIFIC BAITS sorted me some bait out, thanks very much. . My advice is to steer clear of Impulse Baits.
Boilies ordered on 2nd October with 5 day leadtime.
Three phone calls during week commencing 9th October with no response.
On 12th October, I sent an email to chase the collection.
On 13th October, posted on here about it.
Received email from Impulse on 13th October saying will have a look at it tomorrow.
Eventually spoke to him on 16th October, said he was moving premises and couldn't provide boilies and said he would provide a full refund.
Chased for refund via email on 18th October - no response.
Got refund through PAYPAL on 19th October.
Not at all impressed with this outfit. Fortunately, Dean Towey at SCIENTIFIC BAITS sorted me some bait out, thanks very much.
. My advice is to steer clear of Impulse Baits.
In reply to Post #23
Wow, what a ball ache.. glad you finally got your money back
Wow, what a ball ache.. glad you finally got your money back
In reply to Post #23
Thanks for the info maybe I'll let them know not to bother and go elsewhere.
Glad you got your money back and got it sorted sort of.
Thanks for the info maybe I'll let them know not to bother and go elsewhere.
Glad you got your money back and got it sorted sort of.
In reply to Post #23
Although my experience is historic, it's much the same re chasing.
Glad you got it sorted
Although my experience is historic, it's much the same re chasing.
Glad you got it sorted
went online to order some mk2 pop ups - were really good for me, cant find them online. Can I assume they closed down?
In reply to Post #27
I think that's a fair assumption Tom. No posts on their Facebook page since Oct '23 and their website no longer exists. There's a mobile number on their Facebook page if you fancy trying that and giving yourself a bit of heartache.......
I think that's a fair assumption Tom. No posts on their Facebook page since Oct '23 and their website no longer exists. There's a mobile number on their Facebook page if you fancy trying that and giving yourself a bit of heartache.......
Thanks mate - will assume the same
In reply to Post #27
You could try Trentside Angling Centre in Abbey Hulton,they may have some as stocked impulse.Impulse has gone,there was rumours locally they might have someone taking it over but I think the guy had second thoughts
You could try Trentside Angling Centre in Abbey Hulton,they may have some as stocked impulse.Impulse has gone,there was rumours locally they might have someone taking it over but I think the guy had second thoughts
Reading ALL pages