Are these guy's still trading ? Tried phoning and have left a message but no reply 
In reply to Post #1
I'm waiting to hear back from Garry at the minute. Got 3 of my reels with him. Sometimes he's slow getting back to people but his work is quality.
I'm waiting to hear back from Garry at the minute. Got 3 of my reels with him. Sometimes he's slow getting back to people but his work is quality.
worth the wait he always gets back ime
In reply to Post #1
think i also sent him an email.
As above - worth the wait and his workmanship is superb
think i also sent him an email.
As above - worth the wait and his workmanship is superb
In reply to Post #1
Better to email him. He will get back to you.
Better to email him. He will get back to you.
In reply to Post #5
Garry is definitely trading I spoke to him on Monday e-mail is best and as always his workmanship is top notch
Garry is definitely trading I spoke to him on Monday e-mail is best and as always his workmanship is top notch
Cheers guy's I'll try and email him I've got some Emblem baboons...that I'd like upgrading 
In reply to Post #7
as others have said he can be a bit slow on the communication some times but his work is great.
as others have said he can be a bit slow on the communication some times but his work is great.
btw just to update people, I have been waiting 95 weeks for my 6 week turnaround reels and have had zero comms with Gary since November 2019. In this time I have had people confirm he has taken on work and they have spoken to him. Seems like he is ignoring me for whatever reason, however I am not alone, there is a number of others that are in the same situation as myself, all sent reels around a similar time too.
I have just had a Letter before claim delivered this morning to Gary as it's beyond a joke now and it seems like he's pretty much stolen a number of people's reels. Other's are doing the same with the letter before claim too.
I would advise anyone to avoid using him just in case you get yourselves in the same position a number of his customers are currently.
I have just had a Letter before claim delivered this morning to Gary as it's beyond a joke now and it seems like he's pretty much stolen a number of people's reels. Other's are doing the same with the letter before claim too.
I would advise anyone to avoid using him just in case you get yourselves in the same position a number of his customers are currently.
In reply to Post #9
Very Bizarre that Ive used Garry for years and never had an issue whatsoever
Very Bizarre that Ive used Garry for years and never had an issue whatsoever
In reply to Post #9
Surprises me this. I've used Garry a few times over the last 5-6 years and he's been nothing but faultless. Quick, reasonable and the work has been bang on. He serviced and replaced parts on a couple emblem spod reels late last year and he had them back within a week.
Surprises me this. I've used Garry a few times over the last 5-6 years and he's been nothing but faultless. Quick, reasonable and the work has been bang on. He serviced and replaced parts on a couple emblem spod reels late last year and he had them back within a week.
In reply to Post #11
Surprised me too mate. I've used him before too. Not happy he's ignoring me yet still taking on work from others. I'm not the only one either.
Surprised me too mate. I've used him before too. Not happy he's ignoring me yet still taking on work from others. I'm not the only one either.
In reply to Post #12
I saw a couple of guys in the same boat on FB Vik. Calling him a thief and all sorts.
I saw a couple of guys in the same boat on FB Vik. Calling him a thief and all sorts.
In reply to Post #13
I've spoken to him and there are some very sad circumstances with family health that have led to the recent delays. However sympathetic I am to them, the reels should have been done long before this year started, he's a nice guy but business is business after all.
I've spoken to him and there are some very sad circumstances with family health that have led to the recent delays. However sympathetic I am to them, the reels should have been done long before this year started, he's a nice guy but business is business after all.
In reply to Post #14
Are you actually serious,it's some reels for ****sake and business is business.Does that come before family and health.I hope he sends the reels back not done and tells you shove them up your back passage
Are you actually serious,it's some reels for ****sake and business is business.Does that come before family and health.I hope he sends the reels back not done and tells you shove them up your back passage
In reply to Post #15
He said he sent his reels in November, over 6 months is no excuse regardless of circumstances.
He said he sent his reels in November, over 6 months is no excuse regardless of circumstances.
In reply to Post #16
So reels are more important than family and health,I think some people need put things in some sort of perspective.Yes it's along time to wait and perhaps communication could have been better but do we know the full situation Garry was going through.Answer me this,if your wife was in hospital dying or going through treatment for cancer or a parent was.Would you be thinking I need to get home to sort Joe Bloggs reels out or would being at your wifes/parents bedside take priority.With everything that is going on in the world at the moment some of you need take a long hard look at yourselves and get a ****ing grip
So reels are more important than family and health,I think some people need put things in some sort of perspective.Yes it's along time to wait and perhaps communication could have been better but do we know the full situation Garry was going through.Answer me this,if your wife was in hospital dying or going through treatment for cancer or a parent was.Would you be thinking I need to get home to sort Joe Bloggs reels out or would being at your wifes/parents bedside take priority.With everything that is going on in the world at the moment some of you need take a long hard look at yourselves and get a ****ing grip
Correct we don't know the full story or the situation he is in. Maybe to avoid all of this unnecessary speculation he could post on his Website or however he advertises that he is unable to service or except any more reels due to ?
I'm sure potential customers would be very understanding .
Not taking sides but not addressing negative press is bad for business.
I'm sure potential customers would be very understanding .
Not taking sides but not addressing negative press is bad for business.
In reply to Post #15
1. He's had my reels since August 2018. 95 weeks for a quoted 6 week turnaround job. His situation arose this year. The fact remains that there has been plenty of time elapsed for the work to be completed before the start of 2020. When I last spoke to him in November 2019 I was at the end of my patience but a promise to have them completed just in to the new year was made. Then nothing. The letter was prompted by a number of other customers having the same issue and some people saying he's done work for them this year and spoken to him only a few weeks ago.
2. After he explained the situation I am understanding of it and have come to an agreement with him about it. If his comms were better, and I know it's last thing on his mind in the situation he is in, then I wouldn't have ended up sending the letter to him.
Considering you don't know the situation at all you might as well pipe down.
1. He's had my reels since August 2018. 95 weeks for a quoted 6 week turnaround job. His situation arose this year. The fact remains that there has been plenty of time elapsed for the work to be completed before the start of 2020. When I last spoke to him in November 2019 I was at the end of my patience but a promise to have them completed just in to the new year was made. Then nothing. The letter was prompted by a number of other customers having the same issue and some people saying he's done work for them this year and spoken to him only a few weeks ago.
2. After he explained the situation I am understanding of it and have come to an agreement with him about it. If his comms were better, and I know it's last thing on his mind in the situation he is in, then I wouldn't have ended up sending the letter to him.
Considering you don't know the situation at all you might as well pipe down.
In reply to Post #19
Garry is a good guy and would never steal anybody's reels, he's been working his nuts off for years and years to have the reputation of being the best. Throw that away for stealing some poxy reels he could buy or have sourced?!?! I don't think so.
Garry is a good guy and would never steal anybody's reels, he's been working his nuts off for years and years to have the reputation of being the best. Throw that away for stealing some poxy reels he could buy or have sourced?!?! I don't think so.
In reply to Post #20
Just to clarify I never accused him of stealing my reels. It was other disgruntled customers that accused him of that.
Just to clarify I never accused him of stealing my reels. It was other disgruntled customers that accused him of that.
In reply to Post #17
95 weeks is inexcusable imo braders, no matter how you look at it.
95 weeks is inexcusable imo braders, no matter how you look at it.
In reply to Post #22
I have had my say and I stand by it.Family comes before EVERYTHING in my eyes.It seems like the situation has been resolved now
I have had my say and I stand by it.Family comes before EVERYTHING in my eyes.It seems like the situation has been resolved now
In reply to Post #23
I agree, family first, but 95 weeks.....
I agree, family first, but 95 weeks.....
In reply to Post #24
Especially seeing as other people have obviously had work done during that period, if he'd totally disappeared then maybe but selective deafness and the fact it was 95 weeks......
Especially seeing as other people have obviously had work done during that period, if he'd totally disappeared then maybe but selective deafness and the fact it was 95 weeks......
In reply to Post #24
That is a ridiculous amount of time, I can't see how he's getting grief for complaining tbh, yeah it's bad timing with the health problems but he didn't know that.
I hope they're not nash reels, they would have bought out 3 new models in that time
That is a ridiculous amount of time, I can't see how he's getting grief for complaining tbh, yeah it's bad timing with the health problems but he didn't know that.
I hope they're not nash reels, they would have bought out 3 new models in that time
In reply to Post #24
Yes it's a long time to wait I agree but things need to be put into perspective.He could of asked for the reels back sooner and taken them somewhere else
Yes it's a long time to wait I agree but things need to be put into perspective.He could of asked for the reels back sooner and taken them somewhere else
In reply to Post #23
I get that. But the family issues started this year. My reels have been with him since August 2018. That's a long time inbetween to do what was quoted as 6 weeks work.
I get that. But the family issues started this year. My reels have been with him since August 2018. That's a long time inbetween to do what was quoted as 6 weeks work.
In reply to Post #24
Agreed, that's a ridiculous time to be without your reels, especially if he has taken on other work during that period.
Family Illness is the standard excuse used by liars, I've seen it loads of times. No idea of this guy's position, there may well be illness, but to do nothing for 2 years. Indefensible.
Agreed, that's a ridiculous time to be without your reels, especially if he has taken on other work during that period.
Family Illness is the standard excuse used by liars, I've seen it loads of times. No idea of this guy's position, there may well be illness, but to do nothing for 2 years. Indefensible.
In reply to Post #28
I agree,but surely after let's say 12weeks why not ask for them back and go elsewhere like I have just said in another post
I agree,but surely after let's say 12weeks why not ask for them back and go elsewhere like I have just said in another post
In reply to Post #30
Because I had trust that he would carry out the work. I've used him previously and I know he's a good bloke. I had contact with him every two months almost with a reason Behind the delays and I went on the promise made to have them completed “in the next few weeks” which never happened. Then radio silence due to his circumstances. Not sure about you but I feel I was patient enough.
As it has been left after speaking to him yesterday the same promise was made, I did tell him in his situation that family comes first but it is just the reel knobs to fit according to Gary. It was this or him undo all the work already done and send them back. Which probably would take longer to do than finish them off tbh. Hopefully it will all be resolved and he will finish and send them back and I'll pay the bill.
Because I had trust that he would carry out the work. I've used him previously and I know he's a good bloke. I had contact with him every two months almost with a reason Behind the delays and I went on the promise made to have them completed “in the next few weeks” which never happened. Then radio silence due to his circumstances. Not sure about you but I feel I was patient enough.
As it has been left after speaking to him yesterday the same promise was made, I did tell him in his situation that family comes first but it is just the reel knobs to fit according to Gary. It was this or him undo all the work already done and send them back. Which probably would take longer to do than finish them off tbh. Hopefully it will all be resolved and he will finish and send them back and I'll pay the bill.
In reply to Post #31
That's fair enough and hope it turns out to be the case
That's fair enough and hope it turns out to be the case
In reply to Post #17
I agree family come before anything but there was no harm in contacting him telling him he had problems and there would be a delay.
I agree family come before anything but there was no harm in contacting him telling him he had problems and there would be a delay.
Been thinking bout getting my isos done for a while now after reading this thread it's making me think twice,who else is there out there I want to have my spools and handles black anodized and serviced?
Garry did 2 lots of 3 reels for me recently. Excellent service and communication.
Sorry to hear of those having problems I'm sure it's just a blip.
Sorry to hear of those having problems I'm sure it's just a blip.
Any more update on Custom Reels ? Is Gary still servicing reels ?
Used them before without issues great professional service.
Used them before without issues great professional service.
Has anyone had any work done recently by Garry? I need some clips fitting and I've emailed him but I know he might take a few days to get back
In reply to Post #37
I emailed him late last year and he didn't get back to me. Not sure if he's still going tbh. I'd used him for work half a dozen times before that and he always made contact within a couple days.
I emailed him late last year and he didn't get back to me. Not sure if he's still going tbh. I'd used him for work half a dozen times before that and he always made contact within a couple days.
That's a shame. Anyone know if the Weston Developments clips are of the same standard?
I bought some Tournie spools second hand once which had small black clips (smaller than Garry's) that were very loose. Don't know who's clips they were or who fitted them but they were utter rubbish.
I bought some Tournie spools second hand once which had small black clips (smaller than Garry's) that were very loose. Don't know who's clips they were or who fitted them but they were utter rubbish.
Does anyone who knows him personally know if things are ok. Have used him a lot in the past and was always quick and seemed a very genuine guy.
He replied this morning so clearly still in business. Sadly I've already arranged to have the clips done elsewhere. Based on my own dealings I can't recommend him highly enough, very knowledgable and even passionate about what he does.
In reply to Post #41
Sounds like I will need to find a new servicing company, shame has his work has been spot on in the past and he was great with providing timelines.
I have emailed him and called him leaving a voicemail last week still no response.
Sounds like I will need to find a new servicing company, shame has his work has been spot on in the past and he was great with providing timelines.
I have emailed him and called him leaving a voicemail last week still no response.
In reply to Post #34
Had my ISOs serviced, I really didn't rate them when I first got them, thought my Tournies where better until I had them serviced by Garry
Had my ISOs serviced, I really didn't rate them when I first got them, thought my Tournies where better until I had them serviced by Garry
In reply to Post #42
I emailed him Sunday and he replied Monday. The Yahoo email.
I emailed him Sunday and he replied Monday. The Yahoo email.
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