I have two pairs of Kumu cocoon joggers from a few years ago which are really comfy.

I have tried to buy new ones twice now, and both times have been a complete farce.

The first time was a while ago, ordered directly from Kumu.

The first time I wore them, the zip on the pocket jammed shut so I could not get my keys out without cutting the pocket inside.

I contacted Kumu who advised there was a manufacturing issue with lots of them because the zip allowed to travel too far.

They said they could not possibly spare the time to check all of their stock for this issue and were just sending them out for customers to discover.

This time, I ordered on a site called rackhams.com and ordered black and green both in size large.

They are terrible quality, the two pairs are different lengths and on one the ankle cuffs are much smaller.

Rackhams are contacting Kumu for them to arrange a prepaid return shipping label.

I have posted this due to consistently poor quality and then lacking customer service when it counts.

I found Kumu poor - primarily the sizing . . .I'm an XL in most Ts but had to order 4x XL to get into em . . .designs brilliant - materials and sizing random