I have two Diawa 2600 reels that I had put new handles, spools and spool caps on from Weston Developments that when I used them seemed to have jerky clutches when setting for a take and when playing fish. I dropped an email to Andy Bull at Weston who said send them in and he would look at them. Sent them Thursday lunchtime, recieved an email Friday morning saying reels had been received and that the spools/clutches had been stripped and cleaned and lubricated and would be put in the post Friday on a 24 delivery. I asked how much I needed to pay and was told no charge. I received them back on Saturday in perfect working order. So I would like to say a public thank you to Andy and the team at Weston for the speedy service and great customer care well recommended from me 👍🏻

Michael

It's nice to know a company that cares 👍

In reply to Post #1
They are a great company

In reply to Post #1
Andy and his team are great, the service is always top notch & the workmanship that goes into it is excellent.

that is crazy, have you ever used them before? If not, thats even more shocking

In reply to Post #5

In reply to Post #6
I don't think he read it properly, or he's having a laugh

Great company great service