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Skee-tex customer service (8 posts / 1,118 views)
Mb123
Posts: 111
Post #1 8 Nov 2023 16:20
3
Just a quick one saying how brilliant a recent email had been responded to by Jamie at Skee-Tex. I have a pair of the Skee-Tex Original boots that were well passed warranty but the issue was only with one boot, so I dropped them an email seeing if they had any old stock that I could purchase a single boot. The response was asking for my address and they would have a look in the warehouse, the next day I have received a boot Free of charge delivered.

Above and beyond customer service. Back to dry warm feet!
scozza
Posts: 18,421
Post #2 8 Nov 2023 17:21
0
In reply to Post #1
Top service that. A winter classic
Mb123
Posts: 111
Post #3 9 Nov 2023 07:26
0
In reply to Post #2
Definitely, it was just a shame that I only found out about the issues once my swim had flooded last week and I was playing a fish at 1am with a soaking wet foot!
scozza
Posts: 18,421
Post #4 9 Nov 2023 11:30
1
In reply to Post #3
Thats when you know you need them fixing
Muddy_Hi-Lux Muddy_Hi-Lux
Posts: 225
Post #5 9 Nov 2023 13:16
1
In reply to Post #1
A good outfit. Not far from where I live, either.
mushageez
Posts: 131
Post #6 10 Nov 2023 09:41
0
In reply to Post #3
Indeed mine literally lasted 12 months before one of them let in water, something up with their production.
Mb123
Posts: 111
Post #7 10 Nov 2023 11:17
0
In reply to Post #6
To be fair they have lasted 5 winters, I don't think that is bad at all.
framey framey
Posts: 5,319
Post #8 10 Nov 2023 13:26
0
In reply to Post #1
Brilliant service
I bought some replacement inners and bottom foam for mine a few years ago and they just aren't the same.
Great boots though
Think I bought mine in the 90's
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