In reply to Post #59
Hope it says not delivered or to follow on your delivery note 🤞
Hope it says not delivered or to follow on your delivery note 🤞
Waiting for two orders one from these. Apologies we are really busy and short staffed with covid and trying our hardest to get orders out.
Second one with dangling erect. We've sent it but having problems with postman pat. But the dumb fvcks give you a tracking number. And it has no movement for four days.
Then last night postman pat says he has it and will deliver it today.
As usual I'll deal with one company and only use the other when no one else has stock and they do.
Being honest gets my vote every day.
Keep up the good work Total Fishing Tackle.
Second one with dangling erect. We've sent it but having problems with postman pat. But the dumb fvcks give you a tracking number. And it has no movement for four days.
Then last night postman pat says he has it and will deliver it today.
As usual I'll deal with one company and only use the other when no one else has stock and they do.
Being honest gets my vote every day.
Keep up the good work Total Fishing Tackle.
In reply to Post #62
If they've given you a tracking number then it's with the post service so nothing they can do other than let you know that it's a delay on the part of the post office - which it seems they've done. Hardly dumb ****s for giving you the correct information....
It's well known that the post office is struggling with staffing just like other industries
Every company I've ordered from online have said that delivery times could be affected due to royal mail / courier having these issues.
If they've given you a tracking number then it's with the post service so nothing they can do other than let you know that it's a delay on the part of the post office - which it seems they've done. Hardly dumb ****s for giving you the correct information....
It's well known that the post office is struggling with staffing just like other industries
Every company I've ordered from online have said that delivery times could be affected due to royal mail / courier having these issues.
I would have thought that anybody in any sort of business would be aware that there is an issue with shipping at the moment. Combine that with staff shortages and the Christmas break and you're on a different planet to expect standard service. In normal times I would be the first to condone cr*p service, but we need to cut these guys a bit of slack.
If you're desperate for something then the only answer is to pick up the phone and check stock, then jump in the car and drive. I read somebody on here saying that was impossible as it was a 40 mile round trip
What's that; 45 mins drive there and back?! Hardly the Dhaka rally is it.
If you're desperate for something then the only answer is to pick up the phone and check stock, then jump in the car and drive. I read somebody on here saying that was impossible as it was a 40 mile round trip
What's that; 45 mins drive there and back?! Hardly the Dhaka rally is it.
In reply to Post #63
Except it's not the first time they have given the same bull**** excuse. That and as postman pat collects from them every evening how was it left 3 times. Its first scan with postman pat was yesterday evening and delivered today.
Except it's not the first time they have given the same bull**** excuse. That and as postman pat collects from them every evening how was it left 3 times. Its first scan with postman pat was yesterday evening and delivered today.
In reply to Post #65
That doesn't make sense. They'd only get a tracking number once its given over to the post office.
Royal mail don't track stuff that they haven't taken on yet. How could they?
That doesn't make sense. They'd only get a tracking number once its given over to the post office.
Royal mail don't track stuff that they haven't taken on yet. How could they?
In reply to Post #66
Some places can produce there own dispatch labels,then the royal mail or parcel force take ownership of the item when they scan it.
Some places can produce there own dispatch labels,then the royal mail or parcel force take ownership of the item when they scan it.
In reply to Post #66
Correct they printed the documents on monday for sending it.
As it was a bank holiday postman pat was not working. Then it took them until friday to pick pack and despatch it yet on thursday they blamed pat although he did not see it until friday.
Then it appears on royal mail tracking for the first time. Sent from norwich to Atherstone and back to Great Yarmouth friday night to be delivered today.
So as I first said one tells you the truth and one blatantly lies to you. It's not the first time they have blamed pat. I paid for a next day delivery and ordered at 9am. Next day it did not arrive but another parcel did. I was told pat did not collect. So I explained about the other parcel arriving and they could not explain it.
Correct they printed the documents on monday for sending it.
As it was a bank holiday postman pat was not working. Then it took them until friday to pick pack and despatch it yet on thursday they blamed pat although he did not see it until friday.
Then it appears on royal mail tracking for the first time. Sent from norwich to Atherstone and back to Great Yarmouth friday night to be delivered today.
So as I first said one tells you the truth and one blatantly lies to you. It's not the first time they have blamed pat. I paid for a next day delivery and ordered at 9am. Next day it did not arrive but another parcel did. I was told pat did not collect. So I explained about the other parcel arriving and they could not explain it.
In reply to Post #68
Ive never found postman pat annoying before, but that has changed having read your posts
Ive never found postman pat annoying before, but that has changed having read your posts
In reply to Post #69
It's not pat that's wrong its angling direct.
It's not pat that's wrong its angling direct.
In reply to Post #68
Fair enough
Simple mistake - obviously I thought that you were referencing a royal mail tracking number.
Their own in house labels are a different thing
I.e. .... not worth the paper they're printed on and not something I'd be using as a guarantee of delivery times..
A dispatch label isn't delivery tracking.
Fair enough
Simple mistake - obviously I thought that you were referencing a royal mail tracking number.
Their own in house labels are a different thing
I.e. .... not worth the paper they're printed on and not something I'd be using as a guarantee of delivery times..
A dispatch label isn't delivery tracking.
In reply to Post #71
They may have a system set up with Royal Mail/Parcel force where they can print their own labels.These would generate a tracking number but it would only show on the system when it is first scanned by the courier.I used to work for Parcel force and we had huge accounts where this was the system used
They may have a system set up with Royal Mail/Parcel force where they can print their own labels.These would generate a tracking number but it would only show on the system when it is first scanned by the courier.I used to work for Parcel force and we had huge accounts where this was the system used
In reply to Post #72
I ordered 3 new rods New Years Eve which said they were in stock, Order Confirmation email came through with expected delivery date 1 April! Email sent to check this was correct and got a reply within 48 hours. Rods arrived 3 days ago. Customer service and delivery fantastic considering the amount of orders they must have been working through and delivery delays. With the sale prices they had which beat most shops without having to ring around I can't fault TFT.
Ordered over the new year weekend, arrived yesterday, given the bank holiday and excess orders from the 15% offer I was pretty impressed. Instant e mail and then tracking details from Yodel mid week. Was happy with the service.