In reply to Post #45
Never had com problem with Graeme
Never had com problem with Graeme
In reply to Post #46
At least he is ok.
I've never had a problem with him.
He told me how much the net was, including spare arms and mesh.
Factored in whipping that I supplied.
Gave me a date for when it would be ready - then phoned me a few days before and gave me courier details.
And like so many others have said - it's the best net out there - once you have one the price or quality are never an issue.
At least he is ok.
I've never had a problem with him.
He told me how much the net was, including spare arms and mesh.
Factored in whipping that I supplied.
Gave me a date for when it would be ready - then phoned me a few days before and gave me courier details.
And like so many others have said - it's the best net out there - once you have one the price or quality are never an issue.
In reply to Post #44
Chris brown nets definately compare with dymag and yes i have both.But then they are both produced with harrison blanks so they would be excellent.
Chris brown nets definately compare with dymag and yes i have both.But then they are both produced with harrison blanks so they would be excellent.
In reply to Post #48
Have also Chris B & Dymag, dymag other dimension.
Have also Chris B & Dymag, dymag other dimension.
In reply to Post #45
I am afraid that I agree with you.
Not responding for months on end is just down right rude and poor customer relations.
No matter how great the product is, politeness costs nothing.
I am afraid that I agree with you.
Not responding for months on end is just down right rude and poor customer relations.
No matter how great the product is, politeness costs nothing.
In reply to Post #50
In my case it certainly wasnt "months on end".
Very good contact until my specification was sorted - once I paid then still good contact arranging getting my whipping thread to him. Once he had the thread then I left him alone for 6 weeks (or whatever it was) while he built the net. He called me when it was ready for delivery. What is there to complain about.
Sometimes you just have to be patient and let them get on with it.
In my case it certainly wasnt "months on end".
Very good contact until my specification was sorted - once I paid then still good contact arranging getting my whipping thread to him. Once he had the thread then I left him alone for 6 weeks (or whatever it was) while he built the net. He called me when it was ready for delivery. What is there to complain about.
Sometimes you just have to be patient and let them get on with it.
In reply to Post #51
There is no defence of terrible service Tony.
My first Dymag net was purchased many years ago and nothing else matches it.
I praised the company personally and on this forum years ago.
When I asked about a replacement net over a year ago I got no reply. I have since followed this up with two other requests. Nothing, not even an acknowledgement in over a year.
No matter how great the product, this is shocking treatment of an old customer. There is just no excuse.
There is no defence of terrible service Tony.
My first Dymag net was purchased many years ago and nothing else matches it.
I praised the company personally and on this forum years ago.
When I asked about a replacement net over a year ago I got no reply. I have since followed this up with two other requests. Nothing, not even an acknowledgement in over a year.
No matter how great the product, this is shocking treatment of an old customer. There is just no excuse.
In reply to Post #51
Sorry but there no excuse for me, I understand he is a one man band but no reply in months or even over a year for some? Sorry I'd rather spend my money elsewhere that actually appreciate my money or even have the decency to reply to people every now and then
Sorry but there no excuse for me, I understand he is a one man band but no reply in months or even over a year for some? Sorry I'd rather spend my money elsewhere that actually appreciate my money or even have the decency to reply to people every now and then
In reply to Post #52
I'm just telling my experience with Graeme.
Mesh is same as Solar mesh - so that's easy. (Just buy from johnson Ross or where ever)
I would have called Graeme out of courtesy - if I couldnt get hold of him - then I would have bought the same thing elsewhere. Even now there are several sellers on e-bay with Solar mesh in stock. I certainly wouldnt have waited a year.
I'm just calm about it all.
If I cant get hold of someone to buy something, I just go elsewhere - it's not a big issue.
I'm just telling my experience with Graeme.
Mesh is same as Solar mesh - so that's easy. (Just buy from johnson Ross or where ever)
I would have called Graeme out of courtesy - if I couldnt get hold of him - then I would have bought the same thing elsewhere. Even now there are several sellers on e-bay with Solar mesh in stock. I certainly wouldnt have waited a year.
I'm just calm about it all.
If I cant get hold of someone to buy something, I just go elsewhere - it's not a big issue.
In reply to Post #44
i last spoke to Graeme by email on October 15
Maybe he has delegated someone else to do this?
Has anyone telephoned him the number is on the website?
I've never dealt with him but if he used to be ok but all of a sudden it's got difficult maybe something has happened in his life? Yes he should let people know but maybe that 'something' is preventing him.
If that's not the case then don't give him your business.
i last spoke to Graeme by email on October 15
Maybe he has delegated someone else to do this?
Has anyone telephoned him the number is on the website?
I've never dealt with him but if he used to be ok but all of a sudden it's got difficult maybe something has happened in his life? Yes he should let people know but maybe that 'something' is preventing him.
If that's not the case then don't give him your business.
In reply to Post #55
Well done Bob - sums up what I feel too.
Take another Beta Blocker and move on
Well done Bob - sums up what I feel too.
Take another Beta Blocker and move on
In reply to Post #55
Never had a problem getting stuff ordered and delivered from Graeme!
I believe he's a one man band and contact can be difficult but he's not on here to defend himself but hey ho lets slag his business off.
If he's taken money and not delivered yes lets go for it but if he's not replying to enquiries thats a different story. Maybe he is swamped with work or enquiries from tyre kickers, who knows
Can only praise his work and results and everything i have had from him is spot on and worth the wait, but its not a lift off the shelf service
Never had a problem getting stuff ordered and delivered from Graeme!
I believe he's a one man band and contact can be difficult but he's not on here to defend himself but hey ho lets slag his business off.
If he's taken money and not delivered yes lets go for it but if he's not replying to enquiries thats a different story. Maybe he is swamped with work or enquiries from tyre kickers, who knows
Can only praise his work and results and everything i have had from him is spot on and worth the wait, but its not a lift off the shelf service
In reply to Post #48
Graeme's landing net poles haven't been made by Harrison for some years now.
Graeme's landing net poles haven't been made by Harrison for some years now.
In reply to Post #58
Really ? Who makes them ?
Really ? Who makes them ?
Having had a issue with a mk3 landing net arm a few weeks back, Graeme couldn't have been more help, even posting the arm back to Harrison for them to take a look, to double check the carbon. Communication has been fantastic from start to finish, answering emails promptly and even ringing me one morning last week to let me know how everything was going.
Having also experienced earlier in the year unanswered emails and calls, I can only think he's back up and running again.
Having also experienced earlier in the year unanswered emails and calls, I can only think he's back up and running again.