In reply to Post #30
Will test customer services let us know how you get on plz
Will test customer services let us know how you get on plz
In reply to Post #31
They did say that was ok as long as i hadnt used it. There customer service is excellent as used them before with the actor plus i had. They also chased up dhl as they failed to deliver the vulcan on 3 separate occasions.
They did say that was ok as long as i hadnt used it. There customer service is excellent as used them before with the actor plus i had. They also chased up dhl as they failed to deliver the vulcan on 3 separate occasions.
In reply to Post #22
Poor show this and defo annoyed many a loyal and patient customer who waited for the more orders and then already updated
Poor show this and defo annoyed many a loyal and patient customer who waited for the more orders and then already updated
In reply to Post #33
Sent mine back yesterday.
Sent mine back yesterday.
In reply to Post #33
I'm still going to buy one of these but now at a later date
Was going to get one in Jan sales but now I'll wait until mid season nxt yr to see what version it on
I'm still going to buy one of these but now at a later date
Was going to get one in Jan sales but now I'll wait until mid season nxt yr to see what version it on
In reply to Post #33
I guess the challenge is boatman uk are merely a distributor of a boat designed & manufactured in China.
I guess the challenge is boatman uk are merely a distributor of a boat designed & manufactured in China.
In reply to Post #36
If they follow the Fox model they'll not offer any after warranty anything, and third party repairers will become busier
If they follow the Fox model they'll not offer any after warranty anything, and third party repairers will become busier
Repairs - depends where boatman sourced the internal electronic components they made the boats with, if they are Chinese will be a bugger to rework / repair / replace as all the data sheets are likely to be written in Chinese
There is a big push by companies /organisations /Governments in US & EMEA to move away from using products with Chinese semiconductors.
With trump in charge in the US it will probably accelerate.
Some of the tackle companies may get their boats build in China but on the whole they use western semiconductor manufacturers.
There is a big push by companies /organisations /Governments in US & EMEA to move away from using products with Chinese semiconductors.
With trump in charge in the US it will probably accelerate.
Some of the tackle companies may get their boats build in China but on the whole they use western semiconductor manufacturers.
In reply to Post #37
Boatman uk fix any warranty issues. I believe they hold a good supply of spares so can fix just about anything here in the uk. There customer service is spot on as know a couple of people who have had issues with other boats they sell and they sorted it straight away which is a lot better than most of the other boat manufacturers as the majority dont want to know going from feedback ive read. I returned my vulcan this wk and they refunded it straight away. Boatman always respond very quickly to anything ive asked. I would happily buy the latest v2 version but going to get a deeper quest now as dont like towing a deeper behind a boat at all.
Boatman uk fix any warranty issues. I believe they hold a good supply of spares so can fix just about anything here in the uk. There customer service is spot on as know a couple of people who have had issues with other boats they sell and they sorted it straight away which is a lot better than most of the other boat manufacturers as the majority dont want to know going from feedback ive read. I returned my vulcan this wk and they refunded it straight away. Boatman always respond very quickly to anything ive asked. I would happily buy the latest v2 version but going to get a deeper quest now as dont like towing a deeper behind a boat at all.
In reply to Post #39
That's fair enough, I'd expect no less tbh if under warranty, much like my experience with Carplounge.
Do you know if they offer out of warranty repairs as per my query below?
That's fair enough, I'd expect no less tbh if under warranty, much like my experience with Carplounge.
Do you know if they offer out of warranty repairs as per my query below?
In reply to Post #40
Yes mate, thats what I was referring to as both my mates were outside of the warranty.
Yes mate, thats what I was referring to as both my mates were outside of the warranty.
Their website has their history and shows their dealer network albeit a bit dated though you can buy them pretty much from any country now
https://www.boatmanboat.com/newsinfo/861582.html
https://www.boatmanboat.com/newsinfo/861582.html
In reply to Post #41
Very reassuring to those with and looking to buy 
Very reassuring to those with and looking to buy
In reply to Post #39
That's good to know
Cheers for the update on refund
That's good to know
Cheers for the update on refund
In reply to Post #44
👍🏻
👍🏻