In reply to Post #16
Another vote for Trakker,
Just come off the phone for an RLX armchair handwheel, the chap is going to see if they have one spare, and send one foc
Another vote for Trakker,
Just come off the phone for an RLX armchair handwheel, the chap is going to see if they have one spare, and send one foc
In reply to Post #18
Are they supplying a free barrow to carry the ****ing thing
funnily enough no
although the nice man said he would get prestige to send me a new 34.2volt lithium powerporter with all the go faster goodies and additional drive system for muddy causeways
Are they supplying a free barrow to carry the ****ing thing
funnily enough no
although the nice man said he would get prestige to send me a new 34.2volt lithium powerporter with all the go faster goodies and additional drive system for muddy causeways
In reply to Post #13
I find that quite amazing Josh as on the few occasions I have contacted Fox they have responded quickly and have sorted any problem I have had with items.
I find that quite amazing Josh as on the few occasions I have contacted Fox they have responded quickly and have sorted any problem I have had with items.
In reply to Post #20
Same here, broke an illuminated swinger by stepping on it and emailed them asking if I could buy a new plastic casing part. Sent me a whole new head unit for no charge which arrived 2 days later.
Was well impressed seeing as it was entirely my fault and no issue with the product.
Same here, broke an illuminated swinger by stepping on it and emailed them asking if I could buy a new plastic casing part. Sent me a whole new head unit for no charge which arrived 2 days later.
Was well impressed seeing as it was entirely my fault and no issue with the product.
In reply to Post #22
Sorry to bump an old thread but can someone tell me how to contact Trakker please can't seem to find it on their website?
Sorry to bump an old thread but can someone tell me how to contact Trakker please can't seem to find it on their website?
In reply to Post #24
Thanks Cameron much appreciated
Thanks Cameron much appreciated
In reply to Post #22
I agree. Trakker customer service is shocking. After yet another product has failed I definitely will shop elsewhere. I've had a pole compress and a thread completely snap under no pressure. I think its time for everyone to realise we are paying a high price for cheaply imported products that are usually poor quality.
I've had one of the original Armos 14 years and it is still perfect yet these new bivvies are shot after 18 months.
Trakkers customer service is to point you to where to buy spare parts so to make more money off the back of rubbish products.
I agree. Trakker customer service is shocking. After yet another product has failed I definitely will shop elsewhere. I've had a pole compress and a thread completely snap under no pressure. I think its time for everyone to realise we are paying a high price for cheaply imported products that are usually poor quality.
I've had one of the original Armos 14 years and it is still perfect yet these new bivvies are shot after 18 months.
Trakkers customer service is to point you to where to buy spare parts so to make more money off the back of rubbish products.
In reply to Post #26
I find it worrying the amount of people have to contact these companies in the first place., especially for items which are so lightly used. A product that is used once a week, once a month, and is mostly static, should not break within a year. The quality control on a lot of items is laughable, and it makes you wonder what these "consultants" actually do.
I find it worrying the amount of people have to contact these companies in the first place., especially for items which are so lightly used. A product that is used once a week, once a month, and is mostly static, should not break within a year. The quality control on a lot of items is laughable, and it makes you wonder what these "consultants" actually do.
In reply to Post #27
People would pay a premium for something that is well built and made to last. My brother's hide has already had replacement part 6 months in. He probably hasn't used it 10 times yet. All we are doing is paying a premium price for something that is no better than something made by cyprinus which is half the price.
People would pay a premium for something that is well built and made to last. My brother's hide has already had replacement part 6 months in. He probably hasn't used it 10 times yet. All we are doing is paying a premium price for something that is no better than something made by cyprinus which is half the price.
Broke my rlx flat bedchair called up cipher ever so nice on the phone saying they would call me back next day of which they never did the next day I called them they said they havent got a spares department so I gave up and brought a new nash sleep system wasnt Impressed to be fair.gonna take it back to shop and see if they can do anything and if they can sell it.
In reply to Post #29
The thing is if we keep buying this overpriced rubbish they will keep making it. I'm surprised no one has started making uk made bivvies. There are plenty of other good companies making in other areas, defiant mps, custom angling solutions etc etc.
I'm fed up of buying overpriced tat that doesn't last even with the minimum amount of use. Trakker/aqua have to be up there with the worst now. Considering where aqua started its a shame to see them fall so far since trakker took them over.
The thing is if we keep buying this overpriced rubbish they will keep making it. I'm surprised no one has started making uk made bivvies. There are plenty of other good companies making in other areas, defiant mps, custom angling solutions etc etc.
I'm fed up of buying overpriced tat that doesn't last even with the minimum amount of use. Trakker/aqua have to be up there with the worst now. Considering where aqua started its a shame to see them fall so far since trakker took them over.
Why do people Feel the need go direct to the manufacturer ??
Your First port of call is the tackle shop as your contract is with them.They sold it to you not the manufacturer
The manufacturer does not have to talk to you at all
Your First port of call is the tackle shop as your contract is with them.They sold it to you not the manufacturer
The manufacturer does not have to talk to you at all
In reply to Post #31
They aren't manufacturing the product are they. Im not contacting the warehouse in China. Personally I think Trakker should be made aware of the crap they are selling
They aren't manufacturing the product are they. Im not contacting the warehouse in China. Personally I think Trakker should be made aware of the crap they are selling
In reply to Post #32
That's just splitting hairs.
then you boycott the brand And buy something else It is your money
If enough do it they won't survive Simple
That's just splitting hairs.
then you boycott the brand And buy something else It is your money
If enough do it they won't survive Simple