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Lee Valley Customs.... (52 posts / 6,410 views)
Spod Spod
Posts: 13,415
Post #1 9 Dec 2021 11:12
0
Anyone had any dealings with this guy, (Kaine Lovett) recently?

Sent off 3 reel handles for some work 5 weeks ago now with a promise of them being turned around in a week and still waiting....
Wayne Wayne
Posts: 18,777
Post #2 9 Dec 2021 11:49
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In reply to Post #1
I haven't Matt but assume you did your homework about him first?
braders1978 braders1978
Posts: 18,195
Post #3 9 Dec 2021 12:04
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In reply to Post #1
I tried to contact them twice,got no reply.That was enough for me to swerve them
Spod Spod
Posts: 13,415
Post #4 9 Dec 2021 12:24
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In reply to Post #2
I did Wayne, historically he had some service issues but had got these back on track and feedback had improved considerably.....to be fair his comms have been OK but the excuses are wearing a bit thin..
Scotweiler Scotweiler
Posts: 3,693
Post #5 9 Dec 2021 13:07
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He's done a few bits for me in the past, he's a bit s**t at timescales but his work is good.

I'm not sure i'd use again, looking at the reviews and comments I think i was quite lucky
Spod Spod
Posts: 13,415
Post #6 9 Dec 2021 13:18
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I'm usually a pretty good judge of charachter but think I may have dropped a bollock here....it's not just the £70 to cover the work but if I end up having to replace the handles that's probably the best part of a couple of hundred...
ip100 ip100
Posts: 12,494
Post #7 9 Dec 2021 13:39
1
In reply to Post #1
Not for a few years now, he was spot on with my kit but I did drop the deposit round to his house in cash so he knew I was local and knew where he lived so it would be hard to fob me off. You'll get your handles back, it just may take a while
Hadrian
Posts: 380
Post #8 9 Dec 2021 13:54
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In reply to Post #1
I ordered some bobbins from him, work looked good and he came across as a decent chap but, never heard a thing from him after ordering apart from fob offs etc, had to get refund from PayPal eventually. Not what you want to hear I guess!!
Spod Spod
Posts: 13,415
Post #9 9 Dec 2021 13:55
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In reply to Post #8
How long ago was that mate?
Hadrian
Posts: 380
Post #10 9 Dec 2021 13:58
1
In reply to Post #9
A good while ago now mate, but looking at online reviews afterwards it looked like his modus operandi!!
SteveTanner
Posts: 121
Post #11 9 Dec 2021 15:43
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In reply to Post #1
I had some reel handles and bobbins from Kaine some years ago. The guy was a real pain, it took ages and many phone calls to finally get the stuff from him. He lied saying the bobbins had been lost in the post etc etc etc. On the upside though, his prices and workmanship are top drawer.
framey framey
Posts: 5,319
Post #12 9 Dec 2021 16:26
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In reply to Post #1
Yup bloke has previous
I was lucky I live near enough to him to go and get mine if you know what I mean
Spod Spod
Posts: 13,415
Post #13 9 Dec 2021 16:55
0
Looks like I've been a bit of a mug on this one. Well I am not the kind of person to let these things just go and put it down to experience, he will be getting a phonecall again tomorrow...
essdee essdee
Posts: 885
Post #14 9 Dec 2021 18:49
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In reply to Post #13
He won't answer your calls, and if he does answer, he'll have an excuse ready.
I found the best way was to go and knock on his door.
Spod Spod
Posts: 13,415
Post #15 9 Dec 2021 21:49
0
Well I have had a message to say they have been shipped today......so let's see if they turn up...
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