So I've been looking at converting my current JRC Contact barrow using a kit from BCUK or Global Angling however it's going to cost me around £500 to do so as I will need something to house the battery and electronics so a pannier would be the best option.
The Nash Tackle power barrow is basically the same layout and size as my JRC with the added advantage of being able to remove the handles. The size of the JRC is perfect as I can wheel it straight into the back of my car so the Nash Tackle would fit the same requirements there but I also like the fact that the Nash barrows have dedicated battery housings above the wheel which I feel would also greatly improve weight distribution over a side pannier.
I can get a Nash Tackle barrow for around £700 and sell JRC Contact meaning it's only really cost me £100/£150 more than converting my own. My question is what is there to look out for on the Nash barrows? I'm aware the motor is a 150w instead of a 350w supplied in the DIY conversion kits. Obviously the Nash batteries are only standard lead acid batteries where as I could have lighter lipo batteries with the DIY kits, can the Nash barrows be converted to lipo's? I'm surprised that you have to physically removed the batteries and charge individually, can't a charging lead be fitted and charged using a 24v charger?
I've read comments about the connection plug on the handles being susceptible to breaking?
Any advice or experience would be appreciated, I know there not cheap but I don't think any option is going to be realistically?
The Nash Tackle power barrow is basically the same layout and size as my JRC with the added advantage of being able to remove the handles. The size of the JRC is perfect as I can wheel it straight into the back of my car so the Nash Tackle would fit the same requirements there but I also like the fact that the Nash barrows have dedicated battery housings above the wheel which I feel would also greatly improve weight distribution over a side pannier.
I can get a Nash Tackle barrow for around £700 and sell JRC Contact meaning it's only really cost me £100/£150 more than converting my own. My question is what is there to look out for on the Nash barrows? I'm aware the motor is a 150w instead of a 350w supplied in the DIY conversion kits. Obviously the Nash batteries are only standard lead acid batteries where as I could have lighter lipo batteries with the DIY kits, can the Nash barrows be converted to lipo's? I'm surprised that you have to physically removed the batteries and charge individually, can't a charging lead be fitted and charged using a 24v charger?
I've read comments about the connection plug on the handles being susceptible to breaking?
Any advice or experience would be appreciated, I know there not cheap but I don't think any option is going to be realistically?
In reply to Post #1
Hope you dont have any hills as the Nash barrow is a bit underpowered according to the user reviews I have seen
I will need something to house the battery and electronics s
not sure what your imagination is generating but the reality is its just a SMALL BAG that everything fits in
Hope you dont have any hills as the Nash barrow is a bit underpowered according to the user reviews I have seen
I will need something to house the battery and electronics s
not sure what your imagination is generating but the reality is its just a SMALL BAG that everything fits in
In reply to Post #2
Thanks for the reply, yes the reason for buying is due to a big hill when leaving the lake. I have tried another members Nash Tackle power barrow briefly on the flats but also unladen sadly, you know what it's like when it's someone else's.
I guess the advantage with the global kit is that it does appear to be a compact instillation using the lipo batteries, that smaller bag wouldn't take too much to mount to the framework either as I need the space in the main compartment.
Maybe I need to look into the Global kit more, I'm struggling to get a response back from them at the moment.
Thanks for the reply, yes the reason for buying is due to a big hill when leaving the lake. I have tried another members Nash Tackle power barrow briefly on the flats but also unladen sadly, you know what it's like when it's someone else's.
I guess the advantage with the global kit is that it does appear to be a compact instillation using the lipo batteries, that smaller bag wouldn't take too much to mount to the framework either as I need the space in the main compartment.
Maybe I need to look into the Global kit more, I'm struggling to get a response back from them at the moment.
The global kit gets good reviews on here.I have the BCUK kit it's excellent quality if you don't mind waiting.
I've just looked on BCUK website they've now released there own Barrow range,not cheap though.
I've just looked on BCUK website they've now released there own Barrow range,not cheap though.
In reply to Post #3
PHONE THEM
PHONE THEM
In reply to Post #4
Yeah I do like the look of the ED1+ although from what I can see you still have to comprise some of the pannier bag to accommodate the electronics which I feel is poor for a thousand pound barrow.
Yeah I do like the look of the ED1+ although from what I can see you still have to comprise some of the pannier bag to accommodate the electronics which I feel is poor for a thousand pound barrow.
In reply to Post #3
I've had the nash one for a few years and when you're going up a steep hill you do need to push it a bit but it will get up there without too much trouble. Haven't had any issues with mine, fished Virginia Water for a season and the power barrow was a godsend.
I've had the nash one for a few years and when you're going up a steep hill you do need to push it a bit but it will get up there without too much trouble. Haven't had any issues with mine, fished Virginia Water for a season and the power barrow was a godsend.
In reply to Post #7
That's good to hear, what model do you have? I discovered yesterday that the Nash barrows are actually only 150w motors, not the 250w I first thought.
That's good to hear, what model do you have? I discovered yesterday that the Nash barrows are actually only 150w motors, not the 250w I first thought.
In reply to Post #8
I've got the Metro. Picked it up brand new for £600.
I've got the Metro. Picked it up brand new for £600.
In reply to Post #9
Ive got a power porter xtreme and a nash metro power barrow both are great and habve advantages you can get more on the pp but thats mainly due to the size of the frame
Neither will rally up a hill if thats what you are expecting dont - they will go up hills but youll need to push them a bit and obviously dependant how much kit you are taking
I use the nash 80% of the time as I dont take loads personaly
Ive got a power porter xtreme and a nash metro power barrow both are great and habve advantages you can get more on the pp but thats mainly due to the size of the frame
Neither will rally up a hill if thats what you are expecting dont - they will go up hills but youll need to push them a bit and obviously dependant how much kit you are taking
I use the nash 80% of the time as I dont take loads personaly
In reply to Post #1
I've had my Nash Trax Metro Power for almost a couple of years now and its been solid.
Don't believe all the bs reviews about hills (soz Gerry they are bs!) - check out my review in the reviews section and you'll see how much I've been lugging and the slope angle it can handle (even on its 150W motor)
My only issues were at the outset as I was hamfisted with the spade end connectors and broke them - these were replaced instantly. The handle connector is small and the pins can be bent if your not careful / don't align them properly - I've put white tippex on mine so I can push them together perfectly, every time even with my rapidly failing eyesight.
The battery and transformer storage on these barrows is excellent - water tight with a hard lid and positioned centrally so you still get the use of several underbags / panniers. The only design downfall is if you never unload the barrow and leave it in a van - even on standard batteries the useable life is great however you have to unload to get at the batteries to remove and recharge - would be better if nash added a zip so you can achieve this - was thinking Andy Army could probs do a adapted version easily.
If I was on a budget and had a barrow I was 'used to' I'd probably go for a GAP kit these days (more power / lipo options) however the Nash Metro is a neat (no cable tied external cables) and compact solution with more than enough power for your average 48hr UK Carper . .
I've had my Nash Trax Metro Power for almost a couple of years now and its been solid.
Don't believe all the bs reviews about hills (soz Gerry they are bs!) - check out my review in the reviews section and you'll see how much I've been lugging and the slope angle it can handle (even on its 150W motor)
My only issues were at the outset as I was hamfisted with the spade end connectors and broke them - these were replaced instantly. The handle connector is small and the pins can be bent if your not careful / don't align them properly - I've put white tippex on mine so I can push them together perfectly, every time even with my rapidly failing eyesight.
The battery and transformer storage on these barrows is excellent - water tight with a hard lid and positioned centrally so you still get the use of several underbags / panniers. The only design downfall is if you never unload the barrow and leave it in a van - even on standard batteries the useable life is great however you have to unload to get at the batteries to remove and recharge - would be better if nash added a zip so you can achieve this - was thinking Andy Army could probs do a adapted version easily.
If I was on a budget and had a barrow I was 'used to' I'd probably go for a GAP kit these days (more power / lipo options) however the Nash Metro is a neat (no cable tied external cables) and compact solution with more than enough power for your average 48hr UK Carper . .
In reply to Post #11
Genuinely Glad its doing what you wanted it to do mate
BUT on the Facebook dedicated groups for modding and using powered barrows it gets slated all the time ? a couple of people dumped the 150w motor and replaced it with an Aliexpress 350w powered wheel and say its completely chalk and cheese
I have never heard anyone defending it on there but plenty moaning its underpowered
Genuinely Glad its doing what you wanted it to do mate
BUT on the Facebook dedicated groups for modding and using powered barrows it gets slated all the time ? a couple of people dumped the 150w motor and replaced it with an Aliexpress 350w powered wheel and say its completely chalk and cheese
I have never heard anyone defending it on there but plenty moaning its underpowered
In reply to Post #11
Many thanks for the detailed response, the marking on the plug sounds a good idea to help prevent the pins from getting bent.
I understand exactly what you are saying reference the battery charging access, surly a extension lead can be installed similar to a motorcycle battery save removing the seat to charge, and use a 24v smart charger?
I'll take a look at your review 👍🏻
Many thanks for the detailed response, the marking on the plug sounds a good idea to help prevent the pins from getting bent.
I understand exactly what you are saying reference the battery charging access, surly a extension lead can be installed similar to a motorcycle battery save removing the seat to charge, and use a 24v smart charger?
I'll take a look at your review 👍🏻
In reply to Post #12
I can only imagine they are possibly overloading it will silly amounts of tackle which may presumably put more load on a 150W over a 350W - plus don't forget peeps that haven't shelled out the £ (and I agree it was silly money at the time but it was my 50th so I treated myself!) also need to justify their own purchase decisions; hence that site is populated by a big DIY brigade who revel/focus in doing things better and for less!
Being honest had I have waited I would have probably gone for a conversion - HOWEVER I didn't and I can honestly say (and you know I'm not one to BS Gerry) its a good bit of kit that's more than adequate for the typical UK Carper - not only that the Metro variant is actually a pretty compact footprint so you can use it almost as flexibly (eg rivers for barbel) as a Porterlite - which I have been doing (now use the Power Metro everywhere)
I do find it interesting that the BCUK pricing for their standalone product is now more than Nash - admittedly the components are arguably superior and the Cotswold Aquarius collaboration is nice however I'm not sure the design itself is any better (especially the component housing) and on that basis pay the extra £200 notes for the privilege! You pays your money etc . . . . .
I can only imagine they are possibly overloading it will silly amounts of tackle which may presumably put more load on a 150W over a 350W - plus don't forget peeps that haven't shelled out the £ (and I agree it was silly money at the time but it was my 50th so I treated myself!) also need to justify their own purchase decisions; hence that site is populated by a big DIY brigade who revel/focus in doing things better and for less!
Being honest had I have waited I would have probably gone for a conversion - HOWEVER I didn't and I can honestly say (and you know I'm not one to BS Gerry) its a good bit of kit that's more than adequate for the typical UK Carper - not only that the Metro variant is actually a pretty compact footprint so you can use it almost as flexibly (eg rivers for barbel) as a Porterlite - which I have been doing (now use the Power Metro everywhere)
I do find it interesting that the BCUK pricing for their standalone product is now more than Nash - admittedly the components are arguably superior and the Cotswold Aquarius collaboration is nice however I'm not sure the design itself is any better (especially the component housing) and on that basis pay the extra £200 notes for the privilege! You pays your money etc . . . . .
In reply to Post #14
Totally agree with all the below from Belch (thanks for the tippex tip) it's the one bit I find isn't great on the nash but I don't take my handles off so it's not an issue for me - the housing centrally is much better than on my Porter also
Social media has a stiffy for slating certain brands and that's exactly how I see it
The nash metro I've had has done all I wanted it to do and as he alludes to is basically a Porterlite (BRILLIANT BARROWS) with power, my power Porter xtreme is just that extreme and overkill but is great if I'm taking loads as an example
I know lads with Pp, conversion kits and nash versions on my syndicate and there much of a muchness in my opinion just a case of what suits your needs
As for being underpowered it pulls more than the power Porter extreme and ultimately
Do we really need lipo batteries superior power etc etc it's ultimately down to the user but they all have there place
Totally agree with all the below from Belch (thanks for the tippex tip) it's the one bit I find isn't great on the nash but I don't take my handles off so it's not an issue for me - the housing centrally is much better than on my Porter also
Social media has a stiffy for slating certain brands and that's exactly how I see it
The nash metro I've had has done all I wanted it to do and as he alludes to is basically a Porterlite (BRILLIANT BARROWS) with power, my power Porter xtreme is just that extreme and overkill but is great if I'm taking loads as an example
I know lads with Pp, conversion kits and nash versions on my syndicate and there much of a muchness in my opinion just a case of what suits your needs
As for being underpowered it pulls more than the power Porter extreme and ultimately
Do we really need lipo batteries superior power etc etc it's ultimately down to the user but they all have there place
In reply to Post #15
Again thanks for taking the time to respond to this. I think you are spot on, the Nash Tackle power barrow is the model I'm looking for apart from having the side bars it's chassis layout is basically that of the JRC Contact barrow I'm currently using and considering converting.
I've also spent a little time adapting it to fit straight into my car loaded as safe as possible fitting anchor points which can also be transferred to the Nash Tackle barrow without damaging or comprising it in any way. The storage compartment design on the battery is just the icing on the cake for me as effectively I have the same footprint barrow just with the power conversion not sacrificing the storage bag In which I make full use of when out on the bank.
Again thanks for taking the time to respond to this. I think you are spot on, the Nash Tackle power barrow is the model I'm looking for apart from having the side bars it's chassis layout is basically that of the JRC Contact barrow I'm currently using and considering converting.
I've also spent a little time adapting it to fit straight into my car loaded as safe as possible fitting anchor points which can also be transferred to the Nash Tackle barrow without damaging or comprising it in any way. The storage compartment design on the battery is just the icing on the cake for me as effectively I have the same footprint barrow just with the power conversion not sacrificing the storage bag In which I make full use of when out on the bank.
In reply to Post #16
You can buy a couple of additional bags for the Nash barrows if you like to fish off the barrow - a 'hardcase' front pannier that sleeves on the front bars and another soft pannier that clips to the rear handles
Just had a look at the newer 'standard' Nash Trax Power Barrow - I could be wrong but it looks like the front section does not extend / has limited extension - would def try before you buy as these barrows load and balance differently to normal barrows (weight centrally and not over the front wheel) and without the extension capability (as on the Metro & Evo) you may find you are limited / unbalanced with big loads etc . . .
You can buy a couple of additional bags for the Nash barrows if you like to fish off the barrow - a 'hardcase' front pannier that sleeves on the front bars and another soft pannier that clips to the rear handles
Just had a look at the newer 'standard' Nash Trax Power Barrow - I could be wrong but it looks like the front section does not extend / has limited extension - would def try before you buy as these barrows load and balance differently to normal barrows (weight centrally and not over the front wheel) and without the extension capability (as on the Metro & Evo) you may find you are limited / unbalanced with big loads etc . . .
In reply to Post #17
Yeah your right no extension option, that said none on my JRC which I'm more than happy with for the kit i take just wanting that power for the hill really.
I do have the rear Nash handle bag fitted on the JRC also so that will be transferred across when I get it.
Yeah your right no extension option, that said none on my JRC which I'm more than happy with for the kit i take just wanting that power for the hill really.
I do have the rear Nash handle bag fitted on the JRC also so that will be transferred across when I get it.
So I've bit the bullet and ordered the Nash Power Barrow should arrive next week 🤞🏻
So turns out the standard Nash Tackle Power Barrow does have a adjustable load area at the front for anyone who's interested in the future.
Sadly it's not been a great start as the barrow arrived with a dented battery housing cover and I'm waiting to hear if a new lid can be sent out to me. Im not overly impressed as stated in the replys regarding it's hill capability if I'm honest, I did expect it to perform better for the price which is a shame as it's great in every other aspect.
Can anyone confirm if it's normal that when fully charged and unloaded on full power the L.E.D display goes to amber when operating on full power? I need to put a voltmeter on the batteries but keep forgetting to bring it home with me and can only go off the charger green indicator as reference at the moment.
Sadly it's not been a great start as the barrow arrived with a dented battery housing cover and I'm waiting to hear if a new lid can be sent out to me. Im not overly impressed as stated in the replys regarding it's hill capability if I'm honest, I did expect it to perform better for the price which is a shame as it's great in every other aspect.
Can anyone confirm if it's normal that when fully charged and unloaded on full power the L.E.D display goes to amber when operating on full power? I need to put a voltmeter on the batteries but keep forgetting to bring it home with me and can only go off the charger green indicator as reference at the moment.
In reply to Post #2
As Gerry mentioned the Nash barrow feels seriously under powered compared to the Power Porter.
I ended up buying a Nash Trax Evo barrow (The same as the Nash Evo power barrow) and a conversion from Barrow Conversions, the difference between the factory electric barrow and the conversion is massive and has over double the power with lighter batteries.
As Gerry mentioned the Nash barrow feels seriously under powered compared to the Power Porter.
I ended up buying a Nash Trax Evo barrow (The same as the Nash Evo power barrow) and a conversion from Barrow Conversions, the difference between the factory electric barrow and the conversion is massive and has over double the power with lighter batteries.
In reply to Post #20
I believe most of the barrows led indicator's will go amber (The barrow conversion one defiantly does) when pressing the lever but will go back to green once you release.
Sadly it's not been a great start as the barrow arrived with a dented battery housing cover and I'm waiting to hear if a new lid can be sent out to me.
Is the whole compartment and lid removable? like i said I'm add a barrow conversions kit to my Evo and looking at buying the battery compartment but struggling.
I believe most of the barrows led indicator's will go amber (The barrow conversion one defiantly does) when pressing the lever but will go back to green once you release.
Sadly it's not been a great start as the barrow arrived with a dented battery housing cover and I'm waiting to hear if a new lid can be sent out to me.
Is the whole compartment and lid removable? like i said I'm add a barrow conversions kit to my Evo and looking at buying the battery compartment but struggling.
In reply to Post #22
No mate the lid is riveted on so I will need to drill and replace the rivets, I think I'm going to ask to return it as it's not ideal having to do that on a £600 barrow.
No mate the lid is riveted on so I will need to drill and replace the rivets, I think I'm going to ask to return it as it's not ideal having to do that on a £600 barrow.
In reply to Post #23
I would, for some reason the build quality on the electric barrow isn't as good as the non electric version.
I would, for some reason the build quality on the electric barrow isn't as good as the non electric version.
In reply to Post #23
There should be no asking about it. Tell them you want a replacement or a refund. Youve been sent a damaged item. You wouldn't accept it with anything else, if a fridge turned up with a dented door or a TV with a crack in the case. Why should a bit of fishing gear be any different, £600 is £600, its a new item and should be in new condition.
There should be no asking about it. Tell them you want a replacement or a refund. Youve been sent a damaged item. You wouldn't accept it with anything else, if a fridge turned up with a dented door or a TV with a crack in the case. Why should a bit of fishing gear be any different, £600 is £600, its a new item and should be in new condition.
In reply to Post #23
Return it to the shop you bought it from. Get a refund as it's damaged. Buy something you are happy with if you're underwhelmed by the Nash product. Simple.
Return it to the shop you bought it from. Get a refund as it's damaged. Buy something you are happy with if you're underwhelmed by the Nash product. Simple.
In reply to Post #20
Would def ask for a replacement if its damaged on delivery of a new item. . . .with regards the amber on full power yes it will do that if under load but return to full green if fully charged when your thumb is off the throttle. Once the batteries start to deplete it will go to amber straight away but this will take some time and I would recommend recharging batts when it gets to this state . . .
As for being underpowered on hills it depends how much load is on the barrow and how steep / long the hill! Stated load is 100kg (which is a lot) but make sure your thumb is pushed all the way down when giving it the beans - I've never found an incline that's been a prob to date however your lake might be different!
Would def ask for a replacement if its damaged on delivery of a new item. . . .with regards the amber on full power yes it will do that if under load but return to full green if fully charged when your thumb is off the throttle. Once the batteries start to deplete it will go to amber straight away but this will take some time and I would recommend recharging batts when it gets to this state . . .
As for being underpowered on hills it depends how much load is on the barrow and how steep / long the hill! Stated load is 100kg (which is a lot) but make sure your thumb is pushed all the way down when giving it the beans - I've never found an incline that's been a prob to date however your lake might be different!
In reply to Post #27
Yeah you're right, I think it's going back. I need to check the weight of my kit but I don't think I take a lot and wouldn't think it would be more than the110kg limit.
I'll double check I'm putting the throttle down all the way just incase but I'm certain I was.
Yeah you're right, I think it's going back. I need to check the weight of my kit but I don't think I take a lot and wouldn't think it would be more than the110kg limit.
I'll double check I'm putting the throttle down all the way just incase but I'm certain I was.
So the Nash power barrow is all boxed back up and ready for the courier to collect. It's a shame really but I can't fault the company I've brought it off so far (will wait until I'm refunded in full before I get too carried away).
I'm guessing the DIY kits are still able to be pushed with a flat battery or when power assistance isn't required just as the Nash barrows are?
I'm guessing the DIY kits are still able to be pushed with a flat battery or when power assistance isn't required just as the Nash barrows are?
In reply to Post #29
If you like the design of the Nash barrow why don't you buy a Evo and add a power kit to it?
I got a touch too be fair i paid £220 for a Carporter mk2 navigator which Angling Direct didn't have in stock so they let me upgrade for the Nash Evo for free saving me £80, personally the Evo is a better stronger design,
I've got my order in for a wheel conversion with Barrow conversions which had a 12 week wait but companies like Global Angling only have a 3 week wait, its only as I see both conversions side by side I went with the Barrow Conversions.
I'm guessing the DIY kits are still able to be pushed with a flat battery or when power assistance isn't required just as the Nash barrows are?
Like any electric barrow there's a bit of resistance with the motor engaged but its not that bad to push.
If you like the design of the Nash barrow why don't you buy a Evo and add a power kit to it?
I got a touch too be fair i paid £220 for a Carporter mk2 navigator which Angling Direct didn't have in stock so they let me upgrade for the Nash Evo for free saving me £80, personally the Evo is a better stronger design,
I've got my order in for a wheel conversion with Barrow conversions which had a 12 week wait but companies like Global Angling only have a 3 week wait, its only as I see both conversions side by side I went with the Barrow Conversions.
I'm guessing the DIY kits are still able to be pushed with a flat battery or when power assistance isn't required just as the Nash barrows are?
Like any electric barrow there's a bit of resistance with the motor engaged but its not that bad to push.
In reply to Post #30
I get what your saying, the JRC Contact barrow overall £ for £ was in my opinion a better barrow design especially for myself and securing it down in my car when loaded.
I know there will be some resistance pushing against a motor, I asked because I've seen some people have to disengage a clutch on the motor/wheel I think this was a PP barrow.
Can I ask why you preferred the BCUK kit over the GAP? I like the idea of a small compact lipo battery to be honest although I don't like the thought of storing and charging a lipo.
I get what your saying, the JRC Contact barrow overall £ for £ was in my opinion a better barrow design especially for myself and securing it down in my car when loaded.
I know there will be some resistance pushing against a motor, I asked because I've seen some people have to disengage a clutch on the motor/wheel I think this was a PP barrow.
Can I ask why you preferred the BCUK kit over the GAP? I like the idea of a small compact lipo battery to be honest although I don't like the thought of storing and charging a lipo.
In reply to Post #31
Can I ask why you preferred the BCUK kit over the GAP? I like the idea of a small compact lipo battery to be honest although I don't like the thought of storing and charging a lipo.
It caused some controversy on here with another member but I had both side by side on my syndicate by both members, the barrow conversion electric components were a much better quality, I'm not saying the Global is not a good kit, in my option its not as good as the barrow conversion, so much so that id rather wait 12 weeks than 2 weeks for one to arrive.
What's your concerns with storing and charging lipo's
I asked because I've seen some people have to disengage a clutch on the motor/wheel I think this was a PP barrow.
I've seen some barrows that you have to disengage the motor to freewheel but cant think of what barrow it is.
Can I ask why you preferred the BCUK kit over the GAP? I like the idea of a small compact lipo battery to be honest although I don't like the thought of storing and charging a lipo.
It caused some controversy on here with another member but I had both side by side on my syndicate by both members, the barrow conversion electric components were a much better quality, I'm not saying the Global is not a good kit, in my option its not as good as the barrow conversion, so much so that id rather wait 12 weeks than 2 weeks for one to arrive.
What's your concerns with storing and charging lipo's
I asked because I've seen some people have to disengage a clutch on the motor/wheel I think this was a PP barrow.
I've seen some barrows that you have to disengage the motor to freewheel but cant think of what barrow it is.
In reply to Post #32
Ok thanks, overall I initially felt the BCUK looked more professional as a whole, In fact it's thanks to them I even considered a power barrow.
Just I know you have to charge them in a lipo bag and if not used for a while they have to be put into a storage state etc. Just see bad press of house fires caused by lipo's.
Ok thanks, overall I initially felt the BCUK looked more professional as a whole, In fact it's thanks to them I even considered a power barrow.
Just I know you have to charge them in a lipo bag and if not used for a while they have to be put into a storage state etc. Just see bad press of house fires caused by lipo's.
So things got a little messy regarding the barrow!
The company I purchased it from said I could return it no problem and they would arrange a courier to collect once I'd packed it back up.
I packed it up straight away and notified them it was ready but they didn't get back to me, so I contacted again and they advised me a courier would be out to collect it this was 3 days after I'd told them it was ready!
No courier arrived on the Friday so I contacted them again on the Saturday morning they advised me they would rearrange collection for the Monday, again no courier turned up!
Been as I was getting close to the 28 day return date I advised them I was going to raise the issue with PayPal. I heard nothing back but they accepted the refund via PayPal. I contacted them again and asked if they would prefer to arrange a courier or would they refund me for the postage which they replied it was my problem for escalating things with PayPal and to sort it myself!
I'm wondering if anyone else has had this problem before or do I just take it on the chin and loose the postage? Any advice on who to ship a £625 barrow in 3 boxes with safely and reliably?
The company I purchased it from said I could return it no problem and they would arrange a courier to collect once I'd packed it back up.
I packed it up straight away and notified them it was ready but they didn't get back to me, so I contacted again and they advised me a courier would be out to collect it this was 3 days after I'd told them it was ready!
No courier arrived on the Friday so I contacted them again on the Saturday morning they advised me they would rearrange collection for the Monday, again no courier turned up!
Been as I was getting close to the 28 day return date I advised them I was going to raise the issue with PayPal. I heard nothing back but they accepted the refund via PayPal. I contacted them again and asked if they would prefer to arrange a courier or would they refund me for the postage which they replied it was my problem for escalating things with PayPal and to sort it myself!
I'm wondering if anyone else has had this problem before or do I just take it on the chin and loose the postage? Any advice on who to ship a £625 barrow in 3 boxes with safely and reliably?
In reply to Post #34
If you have had your refund tell the seller to collect it,tell them its outside your door waiting for their courier to collect.They will soon change their tune and get it picked up
If you have had your refund tell the seller to collect it,tell them its outside your door waiting for their courier to collect.They will soon change their tune and get it picked up
In reply to Post #34
you had you're refund?? if so sit on it and if its not collected keep it...they'll soon collect it if they realise there a barrow down
you had you're refund?? if so sit on it and if its not collected keep it...they'll soon collect it if they realise there a barrow down
PayPal won't refund until the seller receives it. Once I've had the refund I'm going to give the seller the opportunity to refund the postage otherwise I'll name and shame them, I wouldn't mind if it had been some Dodgy eBay seller but it's a reputable company!
In reply to Post #37
I'm guessing total fishing, but maybe wrong
I'm guessing total fishing, but maybe wrong
In reply to Post #38
He said reputable company,them lying *******s aint.They give you a price on something then deny it,I will never give them a penny again
He said reputable company,them lying *******s aint.They give you a price on something then deny it,I will never give them a penny again
In reply to Post #37
Inform PayPal of the situation and see if they're willing to help find a solution
Inform PayPal of the situation and see if they're willing to help find a solution
In reply to Post #37
Who was this? BCUK? Or a shop
Who was this? BCUK? Or a shop
In reply to Post #38
No not TFT.
No not TFT.
In reply to Post #41
No not BCUK
No not BCUK
In reply to Post #37
Make sure you send a link to this thread saying all you want is your money and you haven't named them. But soon, you will. Highlight the thread has over 2400 views.
Cu***
Make sure you send a link to this thread saying all you want is your money and you haven't named them. But soon, you will. Highlight the thread has over 2400 views.
Cu***
In reply to Post #34
Not an ideal situation I know, but is it not a better option to take it back to the shop yourself?
At least that way they will have to deal with you face to face. Can't imagine they will want that conversation conducted in front of other customers.
Not an ideal situation I know, but is it not a better option to take it back to the shop yourself?
At least that way they will have to deal with you face to face. Can't imagine they will want that conversation conducted in front of other customers.
I have also considered this.
So update, the barrow has been collected and delivered and is showing on parcel force tracking that's it's been signed for however I'm unable to submit the tracking information to PayPal, this needs to be done by the 10th otherwise the case will close! PayPal is saying it's a problem their end but that's not helping me when I can't seem to get in touch with anyone at PayPal!
In reply to Post #44
I'd say you have every right to do this now, it's been a while and they've not been helpful
Reckon this + a negative review would soon see them sort this
I'd say you have every right to do this now, it's been a while and they've not been helpful
Reckon this + a negative review would soon see them sort this
In reply to Post #47
Hope you get it sorted soon,it certainly seems to have been dragged out by them
Hope you get it sorted soon,it certainly seems to have been dragged out by them
Quick update sorry it's been a while, the claim went past the date on PayPal but it remained open so the shop closed the case once they had checked the Barrow was returned ok. I then proceeded to request a refund on the return postage (£37.50) in which after a little complaining they did so, therefore I've decided not to shame them although I probably should!
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