Had one of their new pods turn up a week or so ago...it's got wobbly legs. Essentially the epoxy (guessing it's an epoxy) that they use to join the carbon stem of the inner rod to the head which threads onto the leg joint on the main body is loose and wobbles from side to side. Also, the stem that you attach the leg has a hex bolt which kept coming loose, which I fixed with some threadlock.
The question I'm asking, do I bell up JAG direct, or go through the seller which was Vale Royal Angling?
Got to be honest here, I'm really disappointed with all of this when you think how expensive this stuff is. Why didn't they turn down solid ally bar to make the bar insert instead of glued carbon, it's beyond me. I suppose the carbon *looks* fancy, could be that an ally bar would get scratched up and loose it's pleasing appearance? All in all, I'm pretty peeved to say the least.
The question I'm asking, do I bell up JAG direct, or go through the seller which was Vale Royal Angling?
Got to be honest here, I'm really disappointed with all of this when you think how expensive this stuff is. Why didn't they turn down solid ally bar to make the bar insert instead of glued carbon, it's beyond me. I suppose the carbon *looks* fancy, could be that an ally bar would get scratched up and loose it's pleasing appearance? All in all, I'm pretty peeved to say the least.
In reply to Post #1
If you contact Jag it would be sorted really quickly,their customer service is absolutely superb
If you contact Jag it would be sorted really quickly,their customer service is absolutely superb
In reply to Post #2
Cheers Braders, will do 👍
Cheers Braders, will do 👍
I would go straight to jag too, they will definitely sort it,no doubt about that...customer service is spot on
In reply to Post #4
A week ago ? Why haven't you sent it back the day you received it ?
A week ago ? Why haven't you sent it back the day you received it ?
In reply to Post #1
Totally agree with the others. Their customer service is excellent..
Totally agree with the others. Their customer service is excellent..
In reply to Post #1
If you are that disappointed with it why not just send it back? Distance selling rules allow this .
If you are that disappointed with it why not just send it back? Distance selling rules allow this .
In reply to Post #5
Jump the gun much?
Because it's only just become noticeable, you know???
Jump the gun much?
Because it's only just become noticeable, you know???
In reply to Post #7
Because it's a ballache sending gear back. Since I've also got their buzzer bars, to get rid of it and buy something.decent is going to cost an absolute fortune.
Because it's a ballache sending gear back. Since I've also got their buzzer bars, to get rid of it and buy something.decent is going to cost an absolute fortune.
In reply to Post #9
Jag are decent,nothing else mass produced I would buy.
Jag are decent,nothing else mass produced I would buy.
In reply to Post #10
That's why I was interested in the stuff because of their pedigree and also made in Blighty.
Because of the downward pressure put on the legs, I foresee this as a problem going forward because of the two different bonded materials. Maybe the Epoxy they're using isn't that great or not enough of it - my legs inner shaft has now come clean out of the screwable head. From what I gather Araldite 2015 is supposed the strongest bond; I'm sure others will chime in later and possibly correct that.
Something else: where the legs join onto the main body, they should have made the joints articulate like the new Solar pods currently do. You can make them articulate (£100 for 4 MKII Tippers) but the Tippers are nowhere near as good as the Solar design as they don't lock tight.
Not a moan or a gripe, just my observations.
That's why I was interested in the stuff because of their pedigree and also made in Blighty.
Because of the downward pressure put on the legs, I foresee this as a problem going forward because of the two different bonded materials. Maybe the Epoxy they're using isn't that great or not enough of it - my legs inner shaft has now come clean out of the screwable head. From what I gather Araldite 2015 is supposed the strongest bond; I'm sure others will chime in later and possibly correct that.
Something else: where the legs join onto the main body, they should have made the joints articulate like the new Solar pods currently do. You can make them articulate (£100 for 4 MKII Tippers) but the Tippers are nowhere near as good as the Solar design as they don't lock tight.
Not a moan or a gripe, just my observations.
In reply to Post #11
sounds like you've made your mind up the pods not for you, why not just get a refund from the shop and buy the pod that suits your needs...we all like different things and styles...saves you selling it and losing money in the mong run to change pods....Good luck with whatever you decide is best for you, either way I'm sure jag and their customer service will sort you whatever you choose. 👍
sounds like you've made your mind up the pods not for you, why not just get a refund from the shop and buy the pod that suits your needs...we all like different things and styles...saves you selling it and losing money in the mong run to change pods....Good luck with whatever you decide is best for you, either way I'm sure jag and their customer service will sort you whatever you choose. 👍
I think the Rod lockers are great.
In reply to Post #12
I'll doubt I'll be able to get my money back as some of the insides of the pegging points have lost some paint where I've pegged them down.
If solar had a black ally version of their P1 I would have bought that. What peaked my interest was the JAG's pegging points. In retrospect, the pod is really ment for fishing from platforms, not from knarley pits with crap swims where you have to sometimes setup in the water. It can be done, but long enough legs works out to around £240 (Excavator's - normal ones would be pony) plus 4 Tippers to articulate the legs...£100 + pod £230 something or other and two buzzbars £135 or there abouts. Lots and lots of lolly.
I'll doubt I'll be able to get my money back as some of the insides of the pegging points have lost some paint where I've pegged them down.
If solar had a black ally version of their P1 I would have bought that. What peaked my interest was the JAG's pegging points. In retrospect, the pod is really ment for fishing from platforms, not from knarley pits with crap swims where you have to sometimes setup in the water. It can be done, but long enough legs works out to around £240 (Excavator's - normal ones would be pony) plus 4 Tippers to articulate the legs...£100 + pod £230 something or other and two buzzbars £135 or there abouts. Lots and lots of lolly.
In reply to Post #13
Absolutely agree. Same with their butt rests 👍
Absolutely agree. Same with their butt rests 👍
In reply to Post #13
Did you get round to getting yours reshaped to match the solar diameters? How did they come out?
Did you get round to getting yours reshaped to match the solar diameters? How did they come out?
In reply to Post #14
I'll doubt I'll be able to get my money back as some of the insides of the pegging points have lost some paint where I've pegged them down.
If the item is not fit for purpose doesn't matter if a few paint chips are visible, its not fit for purpose.
I would ring JAG and offer to send pictures and let them at least try and resolve the issues you have identified.
I'll doubt I'll be able to get my money back as some of the insides of the pegging points have lost some paint where I've pegged them down.
If the item is not fit for purpose doesn't matter if a few paint chips are visible, its not fit for purpose.
I would ring JAG and offer to send pictures and let them at least try and resolve the issues you have identified.
In reply to Post #14
'If solar had a black ally version of their P1 I would have bought that' . . .
Isn't this the Solar A1 Aluminium / GT pod (without the leg angle adjustment)?
'If solar had a black ally version of their P1 I would have bought that' . . .
Isn't this the Solar A1 Aluminium / GT pod (without the leg angle adjustment)?
I'd be very surprised if this isn't sorted for you quickly and painlessly. I've not heard anyone mention this issue before so I guess you have been a bit unfortunate there. But at least your replacement isn't stuck on a shipping container somewhere between here and a Chinese sweat shop. Probably the biggest plus of buying a uk made product is the after sales.
Contact them on messenger. They got back to me straight away when i had an issue with something. There customer service is the best in the business. It will be sorted asap.
Agree with the positive service comments. Highly impressed how they sorted my problem. I judge companies on quality AND aftercare service.
Definitely contact jag directly. They sorted an issue with my 2plus1 bars almost immediately. Obviously all companies must have the odd item slip past QC, but Jag's customer service is excellent!
In reply to Post #22
Seems like more than the odd item slipping past QC based on this thread
Seems like more than the odd item slipping past QC based on this thread
In reply to Post #23
It's still not alot considering how much gear they must sell.
It's still not alot considering how much gear they must sell.
In reply to Post #16
I was sent the blacks ones and I was about to send them back but they actually worked well visually without the WW and Solar Back Rests so decided to keep them. I can't trim those down although It would be nice to have them flush.
Anyway I'd contact Jag, let us know how u get on.
I was sent the blacks ones and I was about to send them back but they actually worked well visually without the WW and Solar Back Rests so decided to keep them. I can't trim those down although It would be nice to have them flush.
Anyway I'd contact Jag, let us know how u get on.
How far were you casting it? 
Jag do nicely made stuff but reading what you expect from a pod, you got the wrong one. Their all singing all dancing stainless 290 thing does everything and won't fall to bits; wether people can afford or justify paying what jag charge is another matter but lightweight little pods are only ever going to be suitable for light duty tasks
Jag do nicely made stuff but reading what you expect from a pod, you got the wrong one. Their all singing all dancing stainless 290 thing does everything and won't fall to bits; wether people can afford or justify paying what jag charge is another matter but lightweight little pods are only ever going to be suitable for light duty tasks
In reply to Post #23
Theres only one other person mentioning a problem which out of the 1000's and 1000's of things they sell is testament to how good there gear is. Mine wasnt a problem it was something i wanted changed. I should of maybe worded it differently. I ask if they could make me some bank sticks with the old style points as they dont make them any more and they got one of the machinists to make some for me and they arrived within a 4 days.
Theres only one other person mentioning a problem which out of the 1000's and 1000's of things they sell is testament to how good there gear is. Mine wasnt a problem it was something i wanted changed. I should of maybe worded it differently. I ask if they could make me some bank sticks with the old style points as they dont make them any more and they got one of the machinists to make some for me and they arrived within a 4 days.
In reply to Post #26
Nah, that ott stainless number they do isn't for me. The most sturdy/ sensible one I've seen so far in the flesh so to speak is the Solar one I've mentioned (not the black ally one as it's not the same at all), unfortunately it's only in stainless, and as good as stainless is, I'd rather not.
I did buy the wrong pod, you're right. Like I said earlier, these pods are for fishing places with flat swims, platforms and manicured lawns, anglers quaffing Pimm's and eating salmon sandwiches, vol-au-vents, strawberries and cream, not vertical, uneven swims to the waters edge simply. I ama c0ck.
I didn't know that JAG has a carbon (carbon look?) Inner shaft, I thought that considering the cost of a single bankstick, I thought it was milled from a single piece of rod = wrong. Instead, about half inch of the inner rod is glued in, couple that with what, a 30° leg angle, it's a definite weak point. Also, where the inner goes into the outer, there is a very slight rocking of the carbon rod inside. Maybe I'm being pedantic here, me paying nearly £30 for a 7" bankstick, I expect tight tolerances and not hearing the internal 'tick, tick' of the inner shaft tapping the outer of the bankstick = wobbly s-hit, hello 1980's.
The more I think about this, the more it's starting to piss me off. Mentioned this in an earlier post... One of the loose legs has now just come clean off. Unreal.
Nah, that ott stainless number they do isn't for me. The most sturdy/ sensible one I've seen so far in the flesh so to speak is the Solar one I've mentioned (not the black ally one as it's not the same at all), unfortunately it's only in stainless, and as good as stainless is, I'd rather not.
I did buy the wrong pod, you're right. Like I said earlier, these pods are for fishing places with flat swims, platforms and manicured lawns, anglers quaffing Pimm's and eating salmon sandwiches, vol-au-vents, strawberries and cream, not vertical, uneven swims to the waters edge simply. I ama c0ck.
I didn't know that JAG has a carbon (carbon look?) Inner shaft, I thought that considering the cost of a single bankstick, I thought it was milled from a single piece of rod = wrong. Instead, about half inch of the inner rod is glued in, couple that with what, a 30° leg angle, it's a definite weak point. Also, where the inner goes into the outer, there is a very slight rocking of the carbon rod inside. Maybe I'm being pedantic here, me paying nearly £30 for a 7" bankstick, I expect tight tolerances and not hearing the internal 'tick, tick' of the inner shaft tapping the outer of the bankstick = wobbly s-hit, hello 1980's.
The more I think about this, the more it's starting to piss me off. Mentioned this in an earlier post... One of the loose legs has now just come clean off. Unreal.
.
You Want one of THESE
Not your average Pod this wont fall apart and plenty of styles to choose from, the guy that designs and engineers them makes shotguns so tight tolerances and proper engineering.
Edit: you probably want to pay someone to carry it though.
Not your average Pod this wont fall apart and plenty of styles to choose from, the guy that designs and engineers them makes shotguns so tight tolerances and proper engineering.
Edit: you probably want to pay someone to carry it though.
In reply to Post #28
You need stability to do what you want, which means heavy and expensive. Unless you got a titanium defiant
I've seen all the jag pods and think they're all very well made. Knowing what you wanted, you couldn't have made a worse choice really. Jag will 100% sort out any quality issue though
You need stability to do what you want, which means heavy and expensive. Unless you got a titanium defiant
I've seen all the jag pods and think they're all very well made. Knowing what you wanted, you couldn't have made a worse choice really. Jag will 100% sort out any quality issue though
In reply to Post #31
I think I might just keep this for my lightweight Dymag mobile set-up and revert back to my hard as nails Criss Brown pod for the big pits I regularly fish which I won't be worried about anything snapping as there's nothing to break.
£500+ large already in, when will I ever learns?
I think I might just keep this for my lightweight Dymag mobile set-up and revert back to my hard as nails Criss Brown pod for the big pits I regularly fish which I won't be worried about anything snapping as there's nothing to break.
£500+ large already in, when will I ever learns?
In reply to Post #32
what have jag said about it? I'm sure they'll change it but want that 1 back to have a look at it to investigate what's failed.
what have jag said about it? I'm sure they'll change it but want that 1 back to have a look at it to investigate what's failed.
In reply to Post #27
I'm not doubting the customer service. Just seems a fair few people on this thread alone have had to use the customer service. May not be for faults, as you mention, but it was my first thought reading through. Main thing with this stuff is that it gets sorted if there's issues, and doesn't sound like there's a problem with that to be fair.
I'm not doubting the customer service. Just seems a fair few people on this thread alone have had to use the customer service. May not be for faults, as you mention, but it was my first thought reading through. Main thing with this stuff is that it gets sorted if there's issues, and doesn't sound like there's a problem with that to be fair.
In reply to Post #33
They got back to me this morning after watching the video I sent them and want me to send all 4 inners back to them to check what has gone wrong 👍
They got back to me this morning after watching the video I sent them and want me to send all 4 inners back to them to check what has gone wrong 👍
In reply to Post #35
Great stuff
Great stuff
In reply to Post #34
👍🏻
👍🏻
In reply to Post #28
. . .I think your spot on with this - most of todays pods are made for manicured, flat and level swims and are far too lightweight to use with anything but the loosest drag. Most people I see using them don't even push the legs into the dirt for fear of scratching) god forbid . . .the nbrice one I saw the other day was pencil thin and looked like a roach take could easily drag the whole lot in . . .
I've just bought a new Solar A1 jobbie (in the search for weight reduction) but have not used it in anger yet . . .will be keeping my battered quattro and all associated banksticks in the car just incase!
. . .I think your spot on with this - most of todays pods are made for manicured, flat and level swims and are far too lightweight to use with anything but the loosest drag. Most people I see using them don't even push the legs into the dirt for fear of scratching) god forbid . . .the nbrice one I saw the other day was pencil thin and looked like a roach take could easily drag the whole lot in . . .
I've just bought a new Solar A1 jobbie (in the search for weight reduction) but have not used it in anger yet . . .will be keeping my battered quattro and all associated banksticks in the car just incase!
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