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Elliot gray buzz bars (24 posts / 2,878 views)
bigappleslice bigappleslice
Posts: 521
Post #1 30 Mar 2021 18:24
0
Does anyone know who they get posted with, courier or Royal Mail?
Spod Spod
Posts: 13,415
Post #2 30 Mar 2021 18:56
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In reply to Post #1
Mine came by Royal mail Recorded.

Have you ordered some and they haven't turned up? And let me guess, you have emailed and messaged Elliot and not got a response....? Their comms are shocking, I am trying to cancel my Cyp subscription at the moment, you should be able to do it via their website but can't.....
wac
Posts: 624
Post #3 30 Mar 2021 19:21
0
In reply to Post #2
Go into your PayPal and click on the monthly payment and cancel it that way.
Wmidlandscarper Wmidlandscarper
Posts: 4
Post #4 30 Mar 2021 19:21
0
In reply to Post #2
Took me a while to get my sub cancelled as well....
wac
Posts: 624
Post #5 30 Mar 2021 19:25
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In reply to Post #2
pinhead79
Posts: 1,191
Post #6 30 Mar 2021 19:27
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In reply to Post #3
Top man, cheers for posting that up.
That's me cancelled now, mailed twice to cancel my sub and didn't get any response.
Busted
Posts: 1,882
Post #7 30 Mar 2021 20:24
0
In reply to Post #2
So did mine.
Carpy-Angler Carpy-Angler
Posts: 541
Post #9 30 Mar 2021 23:33
0
In reply to Post #8
Always had prompt replies off Eliot I message him on Instagram usually he gets back to me the same day,never had any issues there
Spod Spod
Posts: 13,415
Post #10 31 Mar 2021 07:21
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In reply to Post #9
Looks like you are fortunate then, took me a month last year to get a refund on a hoodie they didn't have any stock of....but still took money for....
Spod Spod
Posts: 13,415
Post #11 31 Mar 2021 07:42
0
In reply to Post #3
Cheers fella, worked for me too.... ....not giving £8 a month to someone who can't be arsed to respond to messages.... ....will support Joe Morgan going forward should I need an angling video fix...
pest_control pest_control
Posts: 53
Post #12 31 Mar 2021 07:53
0
In reply to Post #1
Ordered mine last Wednesday and they arrived the next day via Royal Mail recorded delivery
Monstamunch Monstamunch
Posts: 2,704
Post #13 31 Mar 2021 09:18
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I had a couple of issues with my subscription in the past and never got a response. I have since cancelled.
AndyClark AndyClark
Posts: 5,815
Post #14 31 Mar 2021 09:20
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I think elliot is going to be the one to suffer by the looks of things with the launch of darrels carpfix and Joe's carp angle
bigappleslice bigappleslice
Posts: 521
Post #15 31 Mar 2021 09:26
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In reply to Post #12
ordered mine sunday, as of yet still haven't turned up.
Tinhead Tinhead
Posts: 17,091
Post #16 31 Mar 2021 10:23
0
In reply to Post #15
Still? You ordered on a Sunday and it's only Wednesday morning. What day did you expect delivery?
snapper1 snapper1
Posts: 3,101
Post #17 31 Mar 2021 10:48
0
In reply to Post #13
not uncommon
redduke redduke
Posts: 557
Post #18 31 Mar 2021 10:52
0
In reply to Post #10
Hi......
Seems Elbow responds to purchasing anything, but as for cancelling they are just rude. Emailed the subscription email address 5th March to cancel, then got notification the other day from PayPal that April fees have been taken! So emailed ALL the cyp actor get explanation and refund, but alas no responses....

Zero customer service for someone who has paid ever since CarpTv
Spod Spod
Posts: 13,415
Post #19 31 Mar 2021 10:59
0
Easy to cancel via PayPal, just log on and look up the last payment made, click on it then "manage payments" and cancel from there...
Smashing_It Smashing_It
Posts: 1,074
Post #20 31 Mar 2021 11:07
0
In reply to Post #18
I don't think he even responds to purchasing stuff, TBH.

I asked when a hoody would be in stock and zero response. Too bothered about making his Instagram look good I suspect.

I just gave up, don't watch his stuff, as so much free, decent content out nowadays too.

I'd rather support a couple of local lads to myself, who do at least try and respond to as many as possible, that someone who doesn't bother at all.
divedemon69 divedemon69
Posts: 1,360
Post #21 31 Mar 2021 18:32
0
In reply to Post #18
Hardly surprising when in his interview for the korda podcast he actually admitted that when he was working for them in customer service he would quite often just delete all received emails without even reading them 😂😂
snapper1 snapper1
Posts: 3,101
Post #22 31 Mar 2021 19:02
1
In reply to Post #21
Sounds like a nice chap,
Carpy-Angler Carpy-Angler
Posts: 541
Post #23 31 Mar 2021 21:01
0
In reply to Post #22
I had an issue with one of the buzz bars brackets replied to me the same day nee one was received 2 days later,their clearly not a massive operation I think his partner Gemma deals with some of the stuff also as I've had emails off her previously...I don't see him suffering Cyp is far superior to anyone else's
SimonS SimonS
Posts: 25
Post #24 31 Mar 2021 21:31
0
In reply to Post #23
Re cancellation. I followed the instructions on the website a couple of days ago and filled the form in.

It does say it might take up to 14 days to deal with but as far as I can see there is no record of me submitting the form.

Should I be worried ?
Spod Spod
Posts: 13,415
Post #25 31 Mar 2021 22:10
0
In reply to Post #24
Do it on PayPal as well to be sure..
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