Hi all has anyone had any contact with abbey lakes reference a refund ??
I was supposed to be going on the 2nd may which obviously isn't going to happen & unable to book for next year as I've already made plans...
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I know Evelyn is supposed to be calling but as yet I've heard nothing yet.
I've heard several stories about refund full/part 50/50 and losing deposits ect... can anyone shed any light on this thanks....
I was supposed to be going on the 2nd may which obviously isn't going to happen & unable to book for next year as I've already made plans...
/
I know Evelyn is supposed to be calling but as yet I've heard nothing yet.
I've heard several stories about refund full/part 50/50 and losing deposits ect... can anyone shed any light on this thanks....
In reply to Post #1
was going on the 28th April, not heard yet from Evelyn tho. Sure hope its being done in order.
was going on the 28th April, not heard yet from Evelyn tho. Sure hope its being done in order.
In reply to Post #2
Keep me posted fella
Keep me posted fella
In reply to Post #1
A friend of mine was going to Abbey late march and his groupe paid a £2100 deposit which won't be returned it seems.
A friend of mine was going to Abbey late march and his groupe paid a £2100 deposit which won't be returned it seems.
In reply to Post #1
Backtracked from their initial 50%/50% statement .
Backtracked from their initial 50%/50% statement .
In reply to Post #5
Yep not good I keep checking there Facebook page for updates and nothing.
It still states 50% now 50% September on there last post
No mention about keeping deposit so I will put that to them when they call eventually.
I've paid in full cant do next year as already have commitments.im sure they have insurance for this sort of thing????
Yep not good I keep checking there Facebook page for updates and nothing.
It still states 50% now 50% September on there last post
No mention about keeping deposit so I will put that to them when they call eventually.
I've paid in full cant do next year as already have commitments.im sure they have insurance for this sort of thing????
In reply to Post #6
I doubt they have insurance to cover for this.
I doubt they have insurance to cover for this.
If they don't refund, you can always claim off your own travel insurance. That's what it's there for
In reply to Post #8
Luckily I took out insurance
Luckily I took out insurance
In reply to Post #5
I personally think it's wrong that fisheries keep deposits in this instance, during the lockdown!
So very wrong! I have been reading lots about this, as friends of mine were taken for a lot of money.
Insurance!! What Insurance.. I have YET to see someone post a cover page where the insurance confirms 100% cover and payment back to the customer?????
Happy to be proven wrong! 👍🏻
I personally think it's wrong that fisheries keep deposits in this instance, during the lockdown!
So very wrong! I have been reading lots about this, as friends of mine were taken for a lot of money.
Insurance!! What Insurance.. I have YET to see someone post a cover page where the insurance confirms 100% cover and payment back to the customer?????
Happy to be proven wrong! 👍🏻
In reply to Post #10
Didnt someone post on this forum ,that under French Law they have to pay back all monies taken .
Didnt someone post on this forum ,that under French Law they have to pay back all monies taken .
In reply to Post #11
Well this has happened
Been given another date that we cant do due to other commitments
The 15th -22nd may 2021 which is basically spawning time,
so they are happy for us to sit behind motionless rods watching them spawn and take our money regardless and as we can't do that date they are keeping our deposit
All I got was its on our website as non refundable which is understandable if I had cancelled but I haven't, I booked the dates me and my party was available not the ones they give you .....
Thought abbey had a good name ... not the case now
But to keep 30%of your money is disgraceful behaviour
Well this has happened
Been given another date that we cant do due to other commitments
The 15th -22nd may 2021 which is basically spawning time,
so they are happy for us to sit behind motionless rods watching them spawn and take our money regardless and as we can't do that date they are keeping our deposit
All I got was its on our website as non refundable which is understandable if I had cancelled but I haven't, I booked the dates me and my party was available not the ones they give you .....
Thought abbey had a good name ... not the case now
But to keep 30%of your money is disgraceful behaviour
In reply to Post #11
Worth looking into...
Worth looking into...
In reply to Post #12
Pm Micky
Pm Micky
In reply to Post #12
Did they contact u Micky ?
Did they contact u Micky ?
In reply to Post #15
No i got fed up with waiting so tried as got through first thing
This morning
No i got fed up with waiting so tried as got through first thing
This morning
In reply to Post #11
That's not good mate..
A real shame for your party. 👎🏻
I don't get why Fisheries like this and others I am reading about, like Domaine de la Ribiere, point blank refusing refunds. I even saw that Riberie was not using deposits on trips wiped out by the lockdown, for future bookings... just keeping the money!!!
Very wrong.!
That's 2 fisheries definitely off my list of venues!!!!!👎🏻👎🏻
That's not good mate..
A real shame for your party. 👎🏻
I don't get why Fisheries like this and others I am reading about, like Domaine de la Ribiere, point blank refusing refunds. I even saw that Riberie was not using deposits on trips wiped out by the lockdown, for future bookings... just keeping the money!!!
Very wrong.!
That's 2 fisheries definitely off my list of venues!!!!!👎🏻👎🏻
I think some fisheries will loose business the more people find out what they are not doing to help people
In reply to Post #12
I hope ive got this right.
You have turned down their offer of the following week next year from when you would have been there this year, give or take a bit. ? If your party couldn't make it, couldn't you have asked for another week ?
Ok there is a fair chance that there could be some fish spawning, but id take that week all day long, not all fish spawn at the same time etc.......chance of a real biggun/ big hit of hungry fish.........id take the chance.
From their point of view they have offered the best solution available, you've chosen to turn it down. so you lose your deposit. I can see their point, end of the day they have a business to run.
im still waiting for my call, ill be more than happy to just get a similar week for next year.
I hope ive got this right.
You have turned down their offer of the following week next year from when you would have been there this year, give or take a bit. ? If your party couldn't make it, couldn't you have asked for another week ?
Ok there is a fair chance that there could be some fish spawning, but id take that week all day long, not all fish spawn at the same time etc.......chance of a real biggun/ big hit of hungry fish.........id take the chance.
From their point of view they have offered the best solution available, you've chosen to turn it down. so you lose your deposit. I can see their point, end of the day they have a business to run.
im still waiting for my call, ill be more than happy to just get a similar week for next year.
In reply to Post #18
Totally agree pal
When the likes of big well known fishery's turn there back on customers just goes to show you don't it
Totally agree pal
When the likes of big well known fishery's turn there back on customers just goes to show you don't it
In reply to Post #19
Each to there own dekay
They only gave me one date... a date I/we cannot do.
And yes we chose our date because of that reason heads down feeding,ready to spawn and not just watching them
Each to there own dekay
They only gave me one date... a date I/we cannot do.
And yes we chose our date because of that reason heads down feeding,ready to spawn and not just watching them
In reply to Post #21
Could you take a date in 2022? Long way off I know but you could have your pick I would think
Could you take a date in 2022? Long way off I know but you could have your pick I would think
In reply to Post #22
We had a lake exclusive on attia in all fairness the way in which we have been treated I wouldn't want ho go there now anyway
We had a lake exclusive on attia in all fairness the way in which we have been treated I wouldn't want ho go there now anyway
In reply to Post #21
Loads of options available. if you can be a bit flexible.
ive moved my may trip to sept, and the one I had booked for September to next march. no extra charge.
Loads of options available. if you can be a bit flexible.
ive moved my may trip to sept, and the one I had booked for September to next march. no extra charge.
In reply to Post #24
You could sweet talk the knickers off a nun
You could sweet talk the knickers off a nun
In reply to Post #25
its not working on my mrs atm though.
its not working on my mrs atm though.
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