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In reply to Post #1383 Great result
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In reply to Post #1377 Well Claire pulled it out of the bag. I knew she wouldn't let me down.
She was on her hands and knees searching for my box and she found it!!!
Delivered today, won't get to check it for a few days, but as far as I'm concerned Claire is one of the good 'uns 😀
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In reply to Post #1380 Oh dear
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In reply to Post #1380 Ooh, very good
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In reply to Post #1379 She's not Claire Voyant, give her a chance mate...
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In reply to Post #1378
Can't find the parcel, something very wrong about a delivery company saying that
Claire's quite efficient then
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In reply to Post #1377 Claire's been in touch, after a thorough search they can't find the parcel so gotta speak to GO for a refund!!
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In reply to Post #1375 Claire is helping me with my lost parcel 😂😂😳
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In reply to Post #1375 That ruddy bot I opened a case with Resolver (is it) , I saw a few folk had done that on a quick search, got a response the other day but haven't read it yet.
I was also looking to see if the BBC were investigating like last time, but couldn't see where to do it and gave up...only so much time.
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In reply to Post #1374 Don't get me started on Evri!! Where I live you just have to try and identify the random door in the delivery pic and then go and try and retrieve your parcel.
The other day they peaked by posting the delivery pic with the name of the house in shot which wasn't even close to ours, didn't even contain any of the same letters, absolute joke. You'll find their ‘customer services' is pretty much all AI bots, especially 'Claire'.
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Last weekend a Evri driver delivered a parcel to our door, with it he left 4 other parcels for other addresses on our road, all marked as delivered with a pic of our front door. My wife delivered them and I've sent a complaint that's being dealt with on messenger....I could find no other way to contact them, it was a nightmare. I actually gave up after a hour thinking messenger chat was just a red Herring, but they got back to me the other day. Sent them details of all the parcels and the doorbell footage. Loads of stuff on the local community FB page going missing or delivered to unrecognisable front doors
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In reply to Post #1372 I'd be OK with that 😁👍
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In reply to Post #1371 I had this last year with evri with some Christmas presents In, they refunded me as wasn't here for Xmas, and then they randomly turned up around Feb/march time 🤣
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In reply to Post #1370 Oh dear mate, that's not very good at all!
Currently, Evri have lost £55's worth of my GO order, all the Korda and aqua stuff I bought. They say it's at the local depot, but they can't locate it.
Good job it was impulse buys and not Xmas gifts, otherwise I'd be spitting feathers!
Fingers crossed mine turns up eventually and it's all correct
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In reply to Post #1358 Take that back, all good my arse, bloody GO
30 mile round trip to collect, 2 items from 6 wrong.
So, 8 items ordered, 2 refunded, 2 wrong, 50% right..should I be happy.
Oh, and I have to return the wrong items, another 30 mile round trip.
On hold 37 minutes, in addition to 26 minutes the other day, said they'll get back to me and if they don't to call back in 2 days.
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