In reply to Post #6
The first contact made to myself was a rep from Avid over social media when asking if anyone else had problems or if I was just unlucky.
The offer was from Avid to send the complete leg to me without me asking for a replacement which was very helpful indeed. This is why when I had further problems contact was made back to them and not the shop it was purchased from.

In reply to Post #2
Total agree with you but due to the travelling distance back to the shop and finding the time to do so I contacted Avid to see if they could help direct.

I've had the Benchmark X since May 2019 and used it for a few long sessions for the extra comfort. At the end off last year I noticed that the middle leg frame was starting to crack bellow the bottom brace near the welds. This then completely snap.
Contacted Avid who sent me out a replacement leg frame pretty much next day which to me sometimes makes me think that it's a known problem for them to have such spares on hand for a 24 hour dispatch.
New leg fitting and all was well until a recent session again when the rear leg frame has started to crack in the same place as the middle leg.
Upon sorting my stuff out last week I noticed that the middle leg which was replaced has started to crack again also after one use.
Avid are now stating to take it back to the place I purchased it from and let them sort it out which seems like a hand washing to me.
Anyone else had such problems with the bed and with Avid?