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Cypography cancelation (10 posts / 1,753 views)
Elltell85 Elltell85
Posts: 306
Post #1 29 Jul 2024 17:50
0
Anyone know how to cancel cypog? Can't seem to find it on mobile app?
JamieNow JamieNow
Posts: 7,471
Post #2 29 Jul 2024 18:20
0
In reply to Post #1
send an email to info@cypography.com
ip100 ip100
Posts: 12,515
Post #3 29 Jul 2024 19:29
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In reply to Post #1
Notoriously hard to do. Lots of stories of people cancelling and then still being charged . Probably best to do it via their site and then contact your bank too
scozza
Posts: 18,434
Post #4 29 Jul 2024 19:32
2
Not this again, could do with sending a couple of those Manchester cops round
woody71
Posts: 3,100
Post #5 29 Jul 2024 19:42
0
In reply to Post #1
I sent them the email they still took payment, i had to stop all payments.

They didnt reply to my cancellation email but still send emails with rejoining deals never again!!
Elltell85 Elltell85
Posts: 306
Post #6 29 Jul 2024 20:54
0
Cheers all.. easy to sign your life away.. not so easy to claw it back
Beyonce
Posts: 1,711
Post #7 29 Jul 2024 22:34
0
Not difficult, just cancel with your bank. You don't have a contract.
wac1977
Posts: 33
Post #8 30 Jul 2024 10:01
0
In reply to Post #7
If you joined through Paypal find the payment in the App and remove reoccurring payment.

They never reply to you so I wouldn't bother emailing. This must be the worst company ever for customer service.
Elltell85 Elltell85
Posts: 306
Post #9 30 Jul 2024 16:47
0
In reply to Post #8
Thanks.. I looked all over in my online statements and couldn't find transactions but since you mentioned about PayPal I've found it.
JamieNow JamieNow
Posts: 7,471
Post #10 30 Jul 2024 17:05
0
In reply to Post #8
I cancelled in Marh & they took payment again in April so I emailed them & got a reply within a couple of days. got my refund a couple of days later.

my emails were from Gemma & Faye
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