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Excellent Customer Service (8 posts / 1,352 views)
braders1978 braders1978
Posts: 18,195
Post #1 3 Oct 2023 10:09
2
Thankyou Korda,amazing customer service.I lost the net sleeve to my Korda net,I asked if sold them as spares but unfortunately they don't.They did say if ever get any they would let me know,I had totally forgot about it until an email out the blue on Thursday morning.A brand new net sleeve was delivered yesterday.Superb service,well impressed considering the first conversation was nearly two months ago
vossy1 vossy1
MODERATORMOD
Posts: 9,046
Post #2 3 Oct 2023 10:44
0
Can't argue with that
Nice one Korda.
SteveTanner
Posts: 121
Post #3 3 Oct 2023 10:47
0
In reply to Post #1
Good to hear
55s 55s
Posts: 706
Post #4 3 Oct 2023 13:25
1
It's good to here.

A few years ago my crimp pliers broke and one of the handles came off (it was corroded) they wrote back saying they hadn't seen that before and that I had stored them damp!! Fishing crimps damp - who knew.

I had to send my pair back (in bits) as they had seen photos, and they sent me out a new pair - the petty- vindictive - munga warriors made sure they'd removed the crimps from the packet so I dint profit from such misfortune...
The-Heff The-Heff
Posts: 3,404
Post #5 3 Oct 2023 17:53
0
In reply to Post #4
I had a ronnie swivel break and lost a fish. Contacted them on instagram and they sent me 2 packs foc. Cant fault them for that
Busted
Posts: 1,882
Post #6 3 Oct 2023 19:22
2
In reply to Post #1
After hearing Elliott gray's first podcast about when he worked in their customer services, they've come a long way!
essesxandy essesxandy
Posts: 3,197
Post #7 4 Oct 2023 06:12
0
In reply to Post #5
So you could lose more fish?
The-Heff The-Heff
Posts: 3,404
Post #8 4 Oct 2023 18:08
0
In reply to Post #7
1 wrongun after 20 odd with no issues, im happy to put down to a one off
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