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Deeper (10 posts / 1,161 views)
clicky clicky
Posts: 9,545
Post #1 27 Nov 2022 13:13
0
would anyone be able to say if the original deeper pro can still be used.? after sitting in the cupboard for years after a french trip a mate wanted to borrow it. I charged it up fully and this morning took over his lake but couldn't get it to link to the app on my phone. is there a new app or something I'm missing.
donkeypunch donkeypunch
Posts: 1,154
Post #2 27 Nov 2022 13:15
0
In reply to Post #1
You probably need to update the firmware, I think you need to be connected to the net for that.
clicky clicky
Posts: 9,545
Post #3 27 Nov 2022 13:17
0
In reply to Post #2
cheers sam but what do I need to do to update firmware? I'm totally pc internet crap.
donkeypunch donkeypunch
Posts: 1,154
Post #4 27 Nov 2022 13:23
0
In reply to Post #3
You connect to it when it's plugged in for charging and when you open the app it'll do it automatically.
oldgeezer oldgeezer
Posts: 27,037
Mr Linky Poo
Mr Linky Poo Post #5 27 Nov 2022 14:25
0
In reply to Post #1
first make sure the brass connection points on the deeper are clean !
then check that you are holding your smartphone correctly and not covering its Bluetooth antenna. Positioning of the Bluetooth antenna may vary depending on the model of your smartphone / tablet. Do not keep your smartphone on the ground or in your pocket and remove any smartphone cases.

Make sure that your Deeper App is up to date. If you're using the latest version of the app and it fails to connect to your Deeper even though you have successfully established a Bluetooth connection previously, please follow these steps:

Remove (Forget) Deeper from your smartphone's Bluetooth devices.

Restart your phone;
Connect your Deeper to a charger;
Pair your Deeper with your smartphone again.
clicky clicky
Posts: 9,545
Post #6 27 Nov 2022 15:28
0
In reply to Post #4
I've tried that, and noticed there was a new app out for them.so downloaded that after deleting the old app and it just keeps saying wrong password entered. so I reset new password by the email they sent me and it still keeps saying wrong password...
donkeypunch donkeypunch
Posts: 1,154
Post #7 28 Nov 2022 02:16
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In reply to Post #6
Have you tried the 12345678 password?
vossy1 vossy1
MODERATORMOD
Posts: 9,047
Post #8 29 Nov 2022 07:05
0
I got a e-mail from Deeper a while ago saying support for the old app was being withdrawn and to update to the new app which I assume is the one you've found. I'd drop them a quick msg or live chat on the webby.
clicky clicky
Posts: 9,545
Post #9 4 Dec 2022 16:51
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Sorry for slow reply. Thanks Sam it was the 123etc password I needed. Doh. Had a very helpful few emails from deeper explaing what to do.
clicky clicky
Posts: 9,545
Post #10 4 Dec 2022 16:52
0
In reply to Post #8
Yes needed new app.
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