Only the best customer service. Been using their mail order for years and couldn't be happier.
In January bought a Telescopic baiting pole and had not used or fully extended the pole because of lockdown and then spawning. When I used it last week for the first time, one of the sections had a fault in the carbon lay up.
Contacted the Tackle Box on Saturday, first plus, somebody answered the phone, polite, interested and pleasant. Asked me to send an e-mail with pic, which I did. New section arrived today. 4 day turn around over a weekend. No hassle, no cost.its how it should be. They have my business.
In January bought a Telescopic baiting pole and had not used or fully extended the pole because of lockdown and then spawning. When I used it last week for the first time, one of the sections had a fault in the carbon lay up.
Contacted the Tackle Box on Saturday, first plus, somebody answered the phone, polite, interested and pleasant. Asked me to send an e-mail with pic, which I did. New section arrived today. 4 day turn around over a weekend. No hassle, no cost.its how it should be. They have my business.
In reply to Post #1
Definitely consistently one of the best, if not the best ive dealt with over the years
Definitely consistently one of the best, if not the best ive dealt with over the years
In reply to Post #1
I prefer to pay slightly more for quality service than I would for slightly discounted with sh1t service
I prefer to pay slightly more for quality service than I would for slightly discounted with sh1t service
In reply to Post #1
Can't fault the tackle box I have most of my stuff from there
Can't fault the tackle box I have most of my stuff from there
In reply to Post #1
Always the nuts
Always the nuts
In reply to Post #1
great shop. good for servicing reels also.
great shop. good for servicing reels also.
In reply to Post #1
They have plenty of stock but don't believe the website, always call before travelling there to avoid disappointment......
They have plenty of stock but don't believe the website, always call before travelling there to avoid disappointment......
In reply to Post #1
Love this shop, always pop in when working down there and spend money on tackle I don't really need.
Love this shop, always pop in when working down there and spend money on tackle I don't really need.
In reply to Post #3
when looking for a more expensive item of tackle ill always use the TB, especially if it comes with there "sah" lifetime guarantee.. ok you probably could find some items cheaper but any problems down the line they'll do there best to help you.
when looking for a more expensive item of tackle ill always use the TB, especially if it comes with there "sah" lifetime guarantee.. ok you probably could find some items cheaper but any problems down the line they'll do there best to help you.