I was wondering what people's thoughts were on a reasonable wait time on a set rods from these folks.
I was expecting a set of rods to be delivered early to late December last year. However, these have still not been delivered.
Just getting a bit fed up with the lack of communication on their behalf.
I was expecting a set of rods to be delivered early to late December last year. However, these have still not been delivered.
Just getting a bit fed up with the lack of communication on their behalf.
In reply to Post #1
It's the risk you take with them
It shouldn't really be a surprise anymore
Still not nice though
It's the risk you take with them
It shouldn't really be a surprise anymore
Still not nice though
In reply to Post #1
Seems like it's a recurring theme with them unfortunately mate. Don't think anyone argues the quality of end product but generally pretty piss poor after order placed. If rules allowed I think I'd be taking a drive to go see them and get my money back.
Seems like it's a recurring theme with them unfortunately mate. Don't think anyone argues the quality of end product but generally pretty piss poor after order placed. If rules allowed I think I'd be taking a drive to go see them and get my money back.
In reply to Post #3
How did you pay Tom?
How did you pay Tom?
In reply to Post #1
https://www.which.co.uk/consumer-rights/regulation/consumer-rights-act
https://www.which.co.uk/consumer-rights/regulation/consumer-rights-act
In reply to Post #1
So many bad reports on them it's unreal. Kev Clayton is the only one id get customs from , top quality build and a top bloke no bull**** from him at all
So many bad reports on them it's unreal. Kev Clayton is the only one id get customs from , top quality build and a top bloke no bull**** from him at all
In reply to Post #4
Debit unfortunately.
I should have know better just gave them the benefit as he was on here stating things had changed not too long ago.
Debit unfortunately.
I should have know better just gave them the benefit as he was on here stating things had changed not too long ago.
In reply to Post #7
Try a charge back on your debit card
Use the consumer rights act part on him first and tell him you want a refund that might make him focus a little first
Then try a charge back
Try a charge back on your debit card
Use the consumer rights act part on him first and tell him you want a refund that might make him focus a little first
Then try a charge back
In reply to Post #8
I've never cast one but a friend of mine has a full set inc net pole and baiting spoon handle and he swears by them but of a wait for them to be made so I've heard but I've handled them and they look the nuts really well built and the look is great very nice paint finish reel seat to match full Dillon handle not pencil thin but also not a scarf pole 50mm rings all gloss black inners .....they have my vote ....price of a small mortgage though 🤨
I've never cast one but a friend of mine has a full set inc net pole and baiting spoon handle and he swears by them but of a wait for them to be made so I've heard but I've handled them and they look the nuts really well built and the look is great very nice paint finish reel seat to match full Dillon handle not pencil thin but also not a scarf pole 50mm rings all gloss black inners .....they have my vote ....price of a small mortgage though 🤨
In reply to Post #7
have you spoken too them ? what are you waiting for as lots of companies are suffering supply chain issues.
2 of my mates swear by his work and looking at there rods, there are beautifully finished.
have you spoken too them ? what are you waiting for as lots of companies are suffering supply chain issues.
2 of my mates swear by his work and looking at there rods, there are beautifully finished.
In reply to Post #10
The quality of the rods isn't the issue it's how long it's taken
The quality of the rods isn't the issue it's how long it's taken
In reply to Post #10
not sure it will be a supply issue with these guys, there have been problems like this with them for years now
not sure it will be a supply issue with these guys, there have been problems like this with them for years now
In reply to Post #10
Tried to speak with them many of times, they just dont respond to voice mails.
Did speak to Tom about 3 weeks ago and he said that the rods were done and could be posted within 24hrs and someone would call me the next day to sort things out.
Well guess what they never did. Finally got hold of someone this week and he said the rods wont be ready until the end of march!!!
Tried to speak with them many of times, they just dont respond to voice mails.
Did speak to Tom about 3 weeks ago and he said that the rods were done and could be posted within 24hrs and someone would call me the next day to sort things out.
Well guess what they never did. Finally got hold of someone this week and he said the rods wont be ready until the end of march!!!
In reply to Post #13
So they've gone from done to ready in 3 weeks. I wouldn't be expecting them to turn up this month either. Shocker that mate
So they've gone from done to ready in 3 weeks. I wouldn't be expecting them to turn up this month either. Shocker that mate
In reply to Post #13
WTF?
WTF?