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Abbey lakes refund (26 posts / 3,561 views)
mickyfishing mickyfishing
Posts: 222
Post #1 17 Apr 2020 18:32
0
Hi all has anyone had any contact with abbey lakes reference a refund ??

I was supposed to be going on the 2nd may which obviously isn't going to happen & unable to book for next year as I've already made plans...
/
I know Evelyn is supposed to be calling but as yet I've heard nothing yet.
I've heard several stories about refund full/part 50/50 and losing deposits ect... can anyone shed any light on this thanks....
Adamroybooth Adamroybooth
Posts: 1,045
Post #2 17 Apr 2020 18:47
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In reply to Post #1
was going on the 28th April, not heard yet from Evelyn tho. Sure hope its being done in order.
mickyfishing mickyfishing
Posts: 222
Post #3 17 Apr 2020 19:13
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In reply to Post #2
Keep me posted fella
RobbyMalfliet RobbyMalfliet
Posts: 15,952
Post #4 18 Apr 2020 20:29
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In reply to Post #1
A friend of mine was going to Abbey late march and his groupe paid a £2100 deposit which won't be returned it seems.
CarpCodger71 CarpCodger71
Posts: 2,768
Post #5 19 Apr 2020 09:30
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In reply to Post #1
Backtracked from their initial 50%/50% statement .
mickyfishing mickyfishing
Posts: 222
Post #6 19 Apr 2020 09:40
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In reply to Post #5
Yep not good I keep checking there Facebook page for updates and nothing.
It still states 50% now 50% September on there last post
No mention about keeping deposit so I will put that to them when they call eventually.
I've paid in full cant do next year as already have commitments.im sure they have insurance for this sort of thing????
bullseye bullseye
Posts: 489
Post #7 19 Apr 2020 10:05
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In reply to Post #6
I doubt they have insurance to cover for this.
Boo Boo
Posts: 8,859
Post #8 19 Apr 2020 11:56
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If they don't refund, you can always claim off your own travel insurance. That's what it's there for
mickyfishing mickyfishing
Posts: 222
Post #9 19 Apr 2020 12:16
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In reply to Post #8
Luckily I took out insurance
BenOculars
Posts: 20
Post #10 20 Apr 2020 10:06
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In reply to Post #5
I personally think it's wrong that fisheries keep deposits in this instance, during the lockdown!
So very wrong! I have been reading lots about this, as friends of mine were taken for a lot of money.
Insurance!! What Insurance.. I have YET to see someone post a cover page where the insurance confirms 100% cover and payment back to the customer?????
Happy to be proven wrong! 👍🏻
daviduk daviduk
Posts: 1,212
Post #11 20 Apr 2020 12:53
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In reply to Post #10
Didnt someone post on this forum ,that under French Law they have to pay back all monies taken .
mickyfishing mickyfishing
Posts: 222
Post #12 20 Apr 2020 13:10
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In reply to Post #11
Well this has happened

Been given another date that we cant do due to other commitments

The 15th -22nd may 2021 which is basically spawning time,

so they are happy for us to sit behind motionless rods watching them spawn and take our money regardless and as we can't do that date they are keeping our deposit

All I got was its on our website as non refundable which is understandable if I had cancelled but I haven't, I booked the dates me and my party was available not the ones they give you .....

Thought abbey had a good name ... not the case now
But to keep 30%of your money is disgraceful behaviour


darkoL darkoL
Posts: 1,822
Post #13 20 Apr 2020 13:22
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In reply to Post #11
Worth looking into...
CarpCodger71 CarpCodger71
Posts: 2,768
Post #14 20 Apr 2020 13:26
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In reply to Post #12
Pm Micky
Adamroybooth Adamroybooth
Posts: 1,045
Post #15 20 Apr 2020 13:49
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In reply to Post #12
Did they contact u Micky ?
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