In reply to Post #62
Where have I been harsh?I have not been rude about it and I know how busy Keith is so did not want to seem like I was pestering.Is that ok with you
Where have I been harsh?I have not been rude about it and I know how busy Keith is so did not want to seem like I was pestering.Is that ok with you
In reply to Post #63
6 posts about it on this thread alone digging him out because you didnt get a response to a single email .... seems harsh to me
6 posts about it on this thread alone digging him out because you didnt get a response to a single email .... seems harsh to me
In reply to Post #64
Read the thread,it was not a single email.We spoke a few times by pm on here then I sent him my email address,Keith replied thanks will get back to you with a price.Its only a two rod pod I wanted so probably not worth the time or effort to make.Its no issue but I have not been rude towards Keith but I'm sure he can fight his own battles if I was
Read the thread,it was not a single email.We spoke a few times by pm on here then I sent him my email address,Keith replied thanks will get back to you with a price.Its only a two rod pod I wanted so probably not worth the time or effort to make.Its no issue but I have not been rude towards Keith but I'm sure he can fight his own battles if I was
In reply to Post #65
OK, you sent PM's, and gave Keith your email address after he requested it and Keith didnt get back you with a price ... so yes I think it is harsh to call him out on it publicly without at least giving him a chance to rectify this with a reminder (telephone call maybe?) .... It isnt ideal customer service but it happens. Having dealt with him a few times I would be very surprised if it was a lack of order value that influenced him.
OK, you sent PM's, and gave Keith your email address after he requested it and Keith didnt get back you with a price ... so yes I think it is harsh to call him out on it publicly without at least giving him a chance to rectify this with a reminder (telephone call maybe?) .... It isnt ideal customer service but it happens. Having dealt with him a few times I would be very surprised if it was a lack of order value that influenced him.
In reply to Post #65
These things do happen. But im sure it wasn't about it not being a bigger order than a 2 rod pod.
In the past i have had a 2 rod trident made
And a single order of some hawk hangers
He even sent me a reinforced pole for my aqualite when one broke. Wouldnt take any money.
And ive never met the bloke.
These things do happen. But im sure it wasn't about it not being a bigger order than a 2 rod pod.
In the past i have had a 2 rod trident made
And a single order of some hawk hangers
He even sent me a reinforced pole for my aqualite when one broke. Wouldnt take any money.
And ive never met the bloke.
In reply to Post #67
Not sure what it was,maybe just misplaced my email or forgot.Oh well never mind
Not sure what it was,maybe just misplaced my email or forgot.Oh well never mind
In reply to Post #68
He's a top bloke and engineer, sure he will sort it out.
He's a top bloke and engineer, sure he will sort it out.
In reply to Post #69
In reply to Post #69
In reply to Post #70
Just checked - must have sent you an email as I have your email address, it automatically comes up when composing an email, not going to post it, but it has 1978 in it, no idea why you did not get I reply ???
Just checked - must have sent you an email as I have your email address, it automatically comes up when composing an email, not going to post it, but it has 1978 in it, no idea why you did not get I reply ???
In reply to Post #72
That was it Keith yeah.I never got it so I apologise for thinking you had not replied
That was it Keith yeah.I never got it so I apologise for thinking you had not replied
In reply to Post #73
And that 2 rod pod price you were after.. a grand
And that 2 rod pod price you were after.. a grand
In reply to Post #74
Why does he want 10 of them ????
Why does he want 10 of them ????
In reply to Post #74
In reply to Post #75
Well if its only 100 for one I will definitely have one
Well if its only 100 for one I will definitely have one