In reply to Post #1
I cant believe its taking so long to put right! The IT department or whoever it is trying to sort it should be sacked.
I cant believe its taking so long to put right! The IT department or whoever it is trying to sort it should be sacked.
In reply to Post #48
you are underestimating abilities of hackers.
you are underestimating abilities of hackers.
In reply to Post #49
It must have been very deep rooted hack and probably a worm if it has messed up their other social media platforms but it should not take days to put right.
It must have been very deep rooted hack and probably a worm if it has messed up their other social media platforms but it should not take days to put right.
In reply to Post #50
I always got the impression with AD that they grew very quickly but they were a bit behind on the IT side of things. They don't remove discontinued items off the website, it's often slow, their warehousing system seemed stupidly slow etc etc.
I always got the impression with AD that they grew very quickly but they were a bit behind on the IT side of things. They don't remove discontinued items off the website, it's often slow, their warehousing system seemed stupidly slow etc etc.
In reply to Post #51
Totally agree! After this I hope they spend the money on the IT side as a lesson should be learned.
Totally agree! After this I hope they spend the money on the IT side as a lesson should be learned.
In reply to Post #49
It could be that they are being held ransom, either pay up or lose everything, which I'd imagine will take a while
It could be that they are being held ransom, either pay up or lose everything, which I'd imagine will take a while
In reply to Post #51
They are in fact pretty astute at keeping sold-out lines and discontinued products on their site TBF. What they do is mark them down in price so they are massively under competitors' prices so they get the traffic to their site. You cant buy said product as it's not in stock but you're now in the shop so to speak. It also keeps them top of the search peramiters.
The hack they have is ransomware. It's basically held to ransom until they pay the hacker what he wants. They ain't getting around that unless they do a new site or pay them.
They are in fact pretty astute at keeping sold-out lines and discontinued products on their site TBF. What they do is mark them down in price so they are massively under competitors' prices so they get the traffic to their site. You cant buy said product as it's not in stock but you're now in the shop so to speak. It also keeps them top of the search peramiters.
The hack they have is ransomware. It's basically held to ransom until they pay the hacker what he wants. They ain't getting around that unless they do a new site or pay them.
Now I freely admit that I know nothing about websites etc. In fact last week I had to switch on a customers iMac and i couldn't even work out where the on switch is. So Apologies if this is an ignorant statement but I thought that computers had a back up. If the hacker locks them out today. Can't they just reload the website from the day before the hack?
In reply to Post #55
No because they've hacked the server so have full control and locked them out of their own server (at least that's my understanding of it anyway)
Can imagine they are scrambling to not have the website down for the xmas shopping period. The share prices have dropped enough already. They'll be paying up for sure
No because they've hacked the server so have full control and locked them out of their own server (at least that's my understanding of it anyway)
Can imagine they are scrambling to not have the website down for the xmas shopping period. The share prices have dropped enough already. They'll be paying up for sure
And has all this happened because one of their managers uses hormones?
Be interesting to see if they have Cyber/Crime Insurance. You would be amazed how many huge firms don't who's income relies heavily on e-commerce..
In reply to Post #58
In reply to Post #56
Don't they just turn it off and then on again? Works for my Sky box and my iPhone. I bet no ones thought to try that.
See up there for thinking. Down there for dancing. No flies on me.
Don't they just turn it off and then on again? Works for my Sky box and my iPhone. I bet no ones thought to try that.
See up there for thinking. Down there for dancing. No flies on me.
In reply to Post #60
I once heard an American IT guy refer to switching off and on as 'powercycle'
I've used that term ever since
I once heard an American IT guy refer to switching off and on as 'powercycle'
I've used that term ever since
In reply to Post #61
When I hit things with a hammer at work. I tell customers it's an engineers reset or it's application of the persuading tool.
When I hit things with a hammer at work. I tell customers it's an engineers reset or it's application of the persuading tool.