In reply to Post #30
I've spoken to Jason via their live chat in the past and he sorted out an issue out for me so always found them helpful and like he said why use a milling machine ?
I've spoken to Jason via their live chat in the past and he sorted out an issue out for me so always found them helpful and like he said why use a milling machine ?
In reply to Post #28
Simple mate 2 bags of slk side by side one darker and smells like all the other Slk. Light one has no smell whatsoever still got a few left. Use them just as feed with S7. No they didn't offer to replace despite spending a fair amount. I will vote with my feet and use Trent from now on. I stand by what I say these had something missing i asked if they were infact a different bait. That's around £700 Quid going elsewhere. I may have got the milling machine and extruder mixed up. Been carp fishing 35 years I can tell 2 different baits apart. You admit that something was wrong when the baits went lighter so slowed down the process at the time. The rest of the stuff I have had has always been spot on.
Simple mate 2 bags of slk side by side one darker and smells like all the other Slk. Light one has no smell whatsoever still got a few left. Use them just as feed with S7. No they didn't offer to replace despite spending a fair amount. I will vote with my feet and use Trent from now on. I stand by what I say these had something missing i asked if they were infact a different bait. That's around £700 Quid going elsewhere. I may have got the milling machine and extruder mixed up. Been carp fishing 35 years I can tell 2 different baits apart. You admit that something was wrong when the baits went lighter so slowed down the process at the time. The rest of the stuff I have had has always been spot on.
my bug shelflife is absolutely spot on 👌 another 20kg ordered yesterday
In reply to Post #30
Yes indeed it seems he was right to highlight a change in the product however the change did not warrant any reason for a refund and also the guy got confused as to the reason for this change.
Hardly Chinese whispers anyway supplier should inform customers of any change to the finished product, yes i know fishmeals and other products can have a slightly different profile from batch to batch but it seems in this case that was not the reason.
Yes indeed it seems he was right to highlight a change in the product however the change did not warrant any reason for a refund and also the guy got confused as to the reason for this change.
Hardly Chinese whispers anyway supplier should inform customers of any change to the finished product, yes i know fishmeals and other products can have a slightly different profile from batch to batch but it seems in this case that was not the reason.
In reply to Post #34
Let me point out that everything else i have had from dna has been perfect. On time and brilliant quality. I wasn't bothered about the colour but there was no smell to the bait. I will leave it at that because as I have said brilliant bait especially the S7
Let me point out that everything else i have had from dna has been perfect. On time and brilliant quality. I wasn't bothered about the colour but there was no smell to the bait. I will leave it at that because as I have said brilliant bait especially the S7
In reply to Post #28
The service and products you receive from DNA is/are flawless. They send out bait quickly, they actually reply to emails. They let you know when their bait changes and it blooming well works. What more can you ask for from a bait company? One of the most professionally run companies in the game in my honest opinion.
The one time I had a courier issue (not DNAs fault) the young lady in the office couldn't have been more helpful. Whenever I've emailed Questions. They've replied within 24 hours. Keep up the great work Jase and the team. Some people are never satisfied.
The service and products you receive from DNA is/are flawless. They send out bait quickly, they actually reply to emails. They let you know when their bait changes and it blooming well works. What more can you ask for from a bait company? One of the most professionally run companies in the game in my honest opinion.
The one time I had a courier issue (not DNAs fault) the young lady in the office couldn't have been more helpful. Whenever I've emailed Questions. They've replied within 24 hours. Keep up the great work Jase and the team. Some people are never satisfied.
In reply to Post #36
The S7 changed and i did not have the same results on it and I sold all the freezer bait I had and have not regretted it once.The company I use now are the best I have used for service and results
The S7 changed and i did not have the same results on it and I sold all the freezer bait I had and have not regretted it once.The company I use now are the best I have used for service and results
In reply to Post #37
What bait have you moved onto now?
What bait have you moved onto now?
In reply to Post #37
The only change to S7 Tony was the robin red........
The only change to S7 Tony was the robin red........
In reply to Post #39
Well my catch rates dropped and so did my mates,we lost confidence in it.
Well my catch rates dropped and so did my mates,we lost confidence in it.
In reply to Post #41
I'm using the bug and slk this year mixing it up and have every confidence in the bait I'm using,I don't catch many a year but still happy to use it.
I'm using the bug and slk this year mixing it up and have every confidence in the bait I'm using,I don't catch many a year but still happy to use it.
In reply to Post #41
Can't argue with that and the change to HB is a no brainer.......
Can't argue with that and the change to HB is a no brainer.......
In reply to Post #43
In reply to Post #44
I moaned about the slk being different colour. Just had 2 mega sessions and results speak for themselves so topping up with another 10kilo slk and 10 kilo of S7.
I moaned about the slk being different colour. Just had 2 mega sessions and results speak for themselves so topping up with another 10kilo slk and 10 kilo of S7.
In reply to Post #45
