In reply to Post #15
I snapped a few s range tips years back (xs and ts) at different times and had to pay half the rods cost through the retailer each time, i knew it wasn't my fault despite them claiming it was user error but i needed the rods complete to sell on as i lost confidence in their products, the biggest problem was they were custom built with different ringing at the time and they just couldn't get it right, i had standard built tips back, tips with different spacings despite them having the 1 good remaining tip to match, eventually i got the tips back that were almost right and sold them on in an honest manner and a bit sharpish, i will never go back to using their products again to be honest as it was an extremely frustrating experience, i will say the retailer was very good and extremely patient though!
I snapped a few s range tips years back (xs and ts) at different times and had to pay half the rods cost through the retailer each time, i knew it wasn't my fault despite them claiming it was user error but i needed the rods complete to sell on as i lost confidence in their products, the biggest problem was they were custom built with different ringing at the time and they just couldn't get it right, i had standard built tips back, tips with different spacings despite them having the 1 good remaining tip to match, eventually i got the tips back that were almost right and sold them on in an honest manner and a bit sharpish, i will never go back to using their products again to be honest as it was an extremely frustrating experience, i will say the retailer was very good and extremely patient though!
In reply to Post #16
Im the same, id never buy another Free Spirit rod again, id advise anyone who wants to buy one go down the custom route, my local Angling Direct had x3 set of HI-S on the shelf and not one of the sets rings matched up.
Im the same, id never buy another Free Spirit rod again, id advise anyone who wants to buy one go down the custom route, my local Angling Direct had x3 set of HI-S on the shelf and not one of the sets rings matched up.
In reply to Post #17
Well Gents, so far since my last posting they have responded to my email and admitted that the photo they produced was of the original delivery rod tube!!. It seems an error in packaging had occurred and the tip was still at their shop! left under other items!?! ( you just cant get the staff!! ) I've been informed that DPD are collecting it for delivery? and had a confirmation email from DPD but with a tracking number supplied via the shop. As of this time DPD have not confirmed collection today I wait with baited breath. Thanks gentlemen for your responses.
Well Gents, so far since my last posting they have responded to my email and admitted that the photo they produced was of the original delivery rod tube!!. It seems an error in packaging had occurred and the tip was still at their shop! left under other items!?! ( you just cant get the staff!! ) I've been informed that DPD are collecting it for delivery? and had a confirmation email from DPD but with a tracking number supplied via the shop. As of this time DPD have not confirmed collection today I wait with baited breath. Thanks gentlemen for your responses.
In reply to Post #18
Today at around midday my replacement fs tip arrived! via DPD RESULT!!. I unpacked it while the DPD courier was present all was as it should be. I have contacted the shop to inform them of delivery also to thank them. So in my case the shop/fs came through.
Very happy.
Today at around midday my replacement fs tip arrived! via DPD RESULT!!. I unpacked it while the DPD courier was present all was as it should be. I have contacted the shop to inform them of delivery also to thank them. So in my case the shop/fs came through.
Very happy.
In reply to Post #19
Nice one
Nice one