In reply to Post #13
not uncommon
not uncommon
In reply to Post #10
Hi......
Seems Elbow responds to purchasing anything, but as for cancelling they are just rude. Emailed the subscription email address 5th March to cancel, then got notification the other day from PayPal that April fees have been taken! So emailed ALL the cyp actor get explanation and refund, but alas no responses....
Zero customer service for someone who has paid ever since CarpTv
Hi......
Seems Elbow responds to purchasing anything, but as for cancelling they are just rude. Emailed the subscription email address 5th March to cancel, then got notification the other day from PayPal that April fees have been taken! So emailed ALL the cyp actor get explanation and refund, but alas no responses....
Zero customer service for someone who has paid ever since CarpTv
Easy to cancel via PayPal, just log on and look up the last payment made, click on it then "manage payments" and cancel from there... 
In reply to Post #18
I don't think he even responds to purchasing stuff, TBH.
I asked when a hoody would be in stock and zero response. Too bothered about making his Instagram look good I suspect.
I just gave up, don't watch his stuff, as so much free, decent content out nowadays too.
I'd rather support a couple of local lads to myself, who do at least try and respond to as many as possible, that someone who doesn't bother at all.
I don't think he even responds to purchasing stuff, TBH.
I asked when a hoody would be in stock and zero response. Too bothered about making his Instagram look good I suspect.
I just gave up, don't watch his stuff, as so much free, decent content out nowadays too.
I'd rather support a couple of local lads to myself, who do at least try and respond to as many as possible, that someone who doesn't bother at all.
In reply to Post #18
Hardly surprising when in his interview for the korda podcast he actually admitted that when he was working for them in customer service he would quite often just delete all received emails without even reading them 😂😂
Hardly surprising when in his interview for the korda podcast he actually admitted that when he was working for them in customer service he would quite often just delete all received emails without even reading them 😂😂
In reply to Post #21
Sounds like a nice chap,
Sounds like a nice chap,
In reply to Post #22
I had an issue with one of the buzz bars brackets replied to me the same day nee one was received 2 days later,their clearly not a massive operation I think his partner Gemma deals with some of the stuff also as I've had emails off her previously...I don't see him suffering Cyp is far superior to anyone else's
I had an issue with one of the buzz bars brackets replied to me the same day nee one was received 2 days later,their clearly not a massive operation I think his partner Gemma deals with some of the stuff also as I've had emails off her previously...I don't see him suffering Cyp is far superior to anyone else's
In reply to Post #23
Re cancellation. I followed the instructions on the website a couple of days ago and filled the form in.
It does say it might take up to 14 days to deal with but as far as I can see there is no record of me submitting the form.
Should I be worried ?
Re cancellation. I followed the instructions on the website a couple of days ago and filled the form in.
It does say it might take up to 14 days to deal with but as far as I can see there is no record of me submitting the form.
Should I be worried ?
In reply to Post #24
Do it on PayPal as well to be sure..
Do it on PayPal as well to be sure..