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Avid / Preston customer services (33 posts / 2,791 views)
riddler riddler
Posts: 967
Post #1 9 Jul 2022 10:04
0
Anyone got any experience of dealing with these guys ?
Good / Bad ?
Busted
Posts: 1,882
Post #2 9 Jul 2022 10:36
2
In reply to Post #1
Everything i have ever bought from avid has broken so I can imagine it has to be pretty good!
braders1978 braders1978
Posts: 18,195
Post #3 9 Jul 2022 14:11
1
In reply to Post #2
Unfortunately not,their customer service is as bad as their products
riddler riddler
Posts: 967
Post #4 9 Jul 2022 15:43
0
In reply to Post #3
Thought I'd ask
My first impression s ain't good so far
AndyCarper82 AndyCarper82
Posts: 2,541
Post #5 9 Jul 2022 18:05
0
Absolute waste of time.
To compensate the shop sent me a second bivvy as the tension bar clamps break when you try to close them and spare tension bars although listed as an item have not been in stock for 18 months plus.

The wrap mozzy mesh falls apart and the bivvy does the same..... shame because the design is good.


Just buy a trakker and be done with it....
Busted
Posts: 1,882
Post #6 9 Jul 2022 20:11
0
In reply to Post #3
I never used their customer services as i really should have known better than to buy any more of their tat. Shame though as some of the actual designs are ok but the quality of the products is hilarious
armalitemk1 armalitemk1
Posts: 668
Post #7 10 Jul 2022 14:07
1
Strange I bought some of there exodus rods in 10ft 2 1/2 year's ago these rods have been nothing but abused they spend most of the time in the car for short quick sessions and I've not had a moment's bit of trouble with them
Busted
Posts: 1,882
Post #8 10 Jul 2022 14:49
0
In reply to Post #7
Not much to go wrong on a rod i suppose. They wont make the blank, the reel seat or the guides and apart from a faulty blank, loose reel seat or a wonky guide, not much else can fail

Try one of their shelters, chairs or even a bag stem
ip100 ip100
Posts: 12,494
Post #9 11 Jul 2022 10:00
0
In reply to Post #8
I've been using their cradles and retainers for years and none have even had one broken stitch on them
braders1978 braders1978
Posts: 18,195
Post #10 11 Jul 2022 10:47
0
In reply to Post #9
I had the cradle,it was shocking.The stitching fell apart and the material started to peel
ip100 ip100
Posts: 12,494
Post #11 11 Jul 2022 11:43
0
In reply to Post #10
Strange. Mine was battered for years ,a d is still in use by someone else to this day. My latest version is 2-3 years old and still perfectly fine. Even had angry moggies in it . You must have got a duff one
ip100 ip100
Posts: 12,494
Post #12 11 Jul 2022 11:44
0
In reply to Post #10
Strange. Mine was battered for years ,and is still in use by someone else to this day. My latest version is 2-3 years old and still perfectly fine. Even had angry moggies in it . You must have got a duff one
karmh karmh
Posts: 1,177
Post #13 11 Jul 2022 13:04
0
Yeah, had an a spec chair which fell apart avid didn't want to know even though it was less than a year of owning it. I bought it from the big one Stoneleigh so had no online email receipt or anything but I rang total fishing tackle and they sorted it for me. I wouldn't buy anything breakable from avid again... My avid cot has been fine though but nothing to go wormg on that really is there.
James_9
Posts: 502
Post #14 11 Jul 2022 18:21
0
In reply to Post #1
Chinese Junk - just like the remainder.
ip100 ip100
Posts: 12,494
Post #15 12 Jul 2022 11:15
0
In reply to Post #14
You do realise that 99% of fishing gear is made in china ?!
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