Managed to snap a tip section on one of my HI-s quoted £200 for a replacement does anyone know ways of sourcing one cheapeer?
In reply to Post #1
Rob, not sure if he will be any cheaper but It might be worth contacting Roger Hurst..
Rob, not sure if he will be any cheaper but It might be worth contacting Roger Hurst..
In reply to Post #1
Nope same here had to buy 2 400 quid lol 😆
Nope same here had to buy 2 400 quid lol 😆
In reply to Post #3
Thanks for the feedback
Thanks for the feedback
In reply to Post #4
Let us know if you have any joy. What tips have people broken and how did it happen, only ask as the only free spirit rods I've been told that break fairly easily are the Hi's 220.
Let us know if you have any joy. What tips have people broken and how did it happen, only ask as the only free spirit rods I've been told that break fairly easily are the Hi's 220.
In reply to Post #5
Its for a hi s IVE ER completely my fault down to neglect and packing up in a rush I guess as left them it in the van for a week so I guess damaged in transit
Its for a hi s IVE ER completely my fault down to neglect and packing up in a rush I guess as left them it in the van for a week so I guess damaged in transit
In reply to Post #6
Ouch, lovely rods the er's.
Ouch, lovely rods the er's.
I had this recently on my FreeSpirit E Class Golds, Free Spirit customer services are appalling they wanted half the price of the rod for a new top section which was no fault of my own.
In the end I got a local rod builder to fix the cracked section but i wouldn't buy another Free Spirit rod after this.
In the end I got a local rod builder to fix the cracked section but i wouldn't buy another Free Spirit rod after this.
In reply to Post #8
How were there customer service appaling? Half the price of a rod I would have thought was a fair price unless it broke due to a manufacturing defect.
How were there customer service appaling? Half the price of a rod I would have thought was a fair price unless it broke due to a manufacturing defect.
In reply to Post #8
don't really see how that's appalling, it's half of the product..... op: try contact steve bardo at walkers of trowel
don't really see how that's appalling, it's half of the product..... op: try contact steve bardo at walkers of trowel
In reply to Post #9
The rod was 9 months old and cracked at the bottom of the top section where you slot the 2 sections together, the section were put together correctly and when i took it back to my local FreeSpirit dealer whom I bought them off said it should have never split where it did.
For a rod under a year old i begrudged paying 1/2" the price of a rod for a faulty top section.
The rod was 9 months old and cracked at the bottom of the top section where you slot the 2 sections together, the section were put together correctly and when i took it back to my local FreeSpirit dealer whom I bought them off said it should have never split where it did.
For a rod under a year old i begrudged paying 1/2" the price of a rod for a faulty top section.
In reply to Post #11
Freespirit's customer service has always been shocking,I would never touch their rods.I saw how they treated a friend when he had issues with his
Freespirit's customer service has always been shocking,I would never touch their rods.I saw how they treated a friend when he had issues with his
In reply to Post #5
I had a broken down rod in my holdall free spirit as well and went to unpack it when I got to Salford park in Birmingham a few years ago and didn't break everything down and found the tip hanging off one rod,my brother fixed it couldn't really tell the difference in lengths so now I take everything off don't take any chances and set up every time from scratch.
Thing is I sold them to a guy at work and bought a set of 10' Harrison customs and first of all they sent them to wrong address via fed ex then first time I used them went to have a lead around and the tip cracked off on one,got to say though contacted tackle box straight away they arranged a currier to pick it up after they sent me a tube to send it back in and they fixed it really quick via a replacement tip.
Great service
I had a broken down rod in my holdall free spirit as well and went to unpack it when I got to Salford park in Birmingham a few years ago and didn't break everything down and found the tip hanging off one rod,my brother fixed it couldn't really tell the difference in lengths so now I take everything off don't take any chances and set up every time from scratch.
Thing is I sold them to a guy at work and bought a set of 10' Harrison customs and first of all they sent them to wrong address via fed ex then first time I used them went to have a lead around and the tip cracked off on one,got to say though contacted tackle box straight away they arranged a currier to pick it up after they sent me a tube to send it back in and they fixed it really quick via a replacement tip.
Great service
In reply to Post #12
I love my Free Spirit rods but the customer service does concern me..
I love my Free Spirit rods but the customer service does concern me..
In reply to Post #14
Love mine as well but would deal with the shop I bought them from if I had any issues with them.
Love mine as well but would deal with the shop I bought them from if I had any issues with them.