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Northern Chapters (33 posts / 6,871 views)
BigDave139
Posts: 62
Post #1 6 Dec 2021 12:18
0
Has Calm productions website crashed....??
TimMarshall TimMarshall
Posts: 317
Post #2 6 Dec 2021 12:26
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In reply to Post #1
It does seem so. They surely need to review their IT capability!
Yes, 502 error. the web site received an invalid response..etc etc.
carpstar40 carpstar40
Posts: 3,706
Post #3 6 Dec 2021 12:30
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In reply to Post #1
Times out, not loading for me anyway.
scaley&dark
Posts: 5,563
Post #4 6 Dec 2021 12:39
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In reply to Post #1
Calm really do need to sort their life out, the ordering system is shocking!

Must be costing them more money in lost orders, than it would to upgrade it properly to deal with new released books people want...

yonny yonny
Posts: 7,934
Post #5 6 Dec 2021 12:42
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De ja vu innit.
BigDave139
Posts: 62
Post #6 6 Dec 2021 12:48
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In reply to Post #1
I can now see the book - just can't add it to My Cart?
junglist junglist
Posts: 860
Post #7 6 Dec 2021 12:53
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In reply to Post #6
Embarrassing isn't it

Why would anyone trust them with their books is beyond me
TimMarshall TimMarshall
Posts: 317
Post #8 6 Dec 2021 13:05
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In reply to Post #1
They just posted this, why do they host their site with a vendor who doesn't have proper resilience, power backup etc.
‘ UPDATE:
6/12/21

Due to a Power Cut at our website hosting address, the site has been temporarily taken down, so we can make sure all is secure when we can power up again.

There are protocols we have to follow as we take payments on line, so this may take a few hrs once power has been restored.

We will post back up when all checks and checks have been made.'
junglist junglist
Posts: 860
Post #9 6 Dec 2021 13:06
1
In reply to Post #8
I smell bullish!t as usual from them.
funky72
Posts: 22
Post #10 6 Dec 2021 13:26
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In reply to Post #9
Indeed. Site was fine at 11.58am this morning - they put Northern Chapters on sale and then there's a mysterious power cut at exactly the same time? They have clearly not made any changes to their site infrastructure since the fiasco of Tel's last book.
redduke redduke
Posts: 557
Post #11 6 Dec 2021 13:26
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In reply to Post #1
what a load of crock!!!

had book in cart but couldnt pass the log-in page to proceed to check-out then crashed again......

i cannot see why Gaz and Sam went to Calm after the Terry Hearn debacle last year.........

Do not believe the power cut at all.....

why was there no Buy tab for the cloth bound limited versions??? surely they werent all bought when the website was crashing
BigDave139
Posts: 62
Post #12 6 Dec 2021 13:38
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In reply to Post #8
Didn't they give that excuse with Tel's book?
funky72
Posts: 22
Post #13 6 Dec 2021 16:35
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In reply to Post #12
It's back up now and running fine and the cloth bound available now too. The "power cut" is clearly over. Or everyone gave up and went away so the site isn't crashing any more
TimMarshall TimMarshall
Posts: 317
Post #14 6 Dec 2021 16:52
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In reply to Post #13
Pleased to get through this time. Hope they keep it up now
Victory Victory
Posts: 881
Post #15 7 Dec 2021 16:30
1
In reply to Post #14
They messed me about badly a few years ago. And I never use them any more as you cannot trust them.
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