Just a heads up DONT USE HERMES COURIERS
I brought 3 Daiwa Castizms from a seller on another site paid for them via PayPal goods and services when the reels where delivered they had been replaced with a box of mud with the original postage label attached never again will i buy anything that is going to be sent using Hermes
Fuming is an understatement
I brought 3 Daiwa Castizms from a seller on another site paid for them via PayPal goods and services when the reels where delivered they had been replaced with a box of mud with the original postage label attached never again will i buy anything that is going to be sent using Hermes
Fuming is an understatement
How do you know the sender didn't send like that? I know a few have but I've never had a problem with Hermes
In reply to Post #2
Initially the thought crossed my mind but the seller photographed the package with tracking details and his address on it we have also spoken extensively about the issue he has even given me his phone number the seller seems 100% genuine.
Initially the thought crossed my mind but the seller photographed the package with tracking details and his address on it we have also spoken extensively about the issue he has even given me his phone number the seller seems 100% genuine.
Yeah I've also had issues with Hermes. Ordered a pump for a fish tank and received a battered old Henry hoover! Again original label on the box
In reply to Post #1
ordered 2 books both came together in separate parcels , the doughnut delivering them never nocked at the door ,shoved the first one through letter box and damaged it, I opened the door took the other of him , he went I opened them and first one was damaged due to letter box , Hermes.
ordered 2 books both came together in separate parcels , the doughnut delivering them never nocked at the door ,shoved the first one through letter box and damaged it, I opened the door took the other of him , he went I opened them and first one was damaged due to letter box , Hermes.
In reply to Post #1
Sorry to hear that, but it could happen with any courier... Hermes, DHL, Parcelforce, Tuffnells, etc... they're all as bad as one another. I've had parcels marked fragile (rods) literally chucked over my fence, numerous failed deliveries when they don't even knock on the door or ring the bell, stuff arrived damaged, go missing, delivered soaked through with water damage, the lot. Even had some documents in packaging that said 'do not bend' folded in half and jammed into the letterbox, that was DPD. Contents, ruined. Most often, you don't have a choice of courier when ordering on line, so that's life I am afraid.
Sorry to hear that, but it could happen with any courier... Hermes, DHL, Parcelforce, Tuffnells, etc... they're all as bad as one another. I've had parcels marked fragile (rods) literally chucked over my fence, numerous failed deliveries when they don't even knock on the door or ring the bell, stuff arrived damaged, go missing, delivered soaked through with water damage, the lot. Even had some documents in packaging that said 'do not bend' folded in half and jammed into the letterbox, that was DPD. Contents, ruined. Most often, you don't have a choice of courier when ordering on line, so that's life I am afraid.
In reply to Post #7
Sadly I agree
Sadly I agree
In reply to Post #1
Yep Hermes are shocking the worst of the lot with me yodel ain't far behind them every delivery I've had delivered by Hermes has just been left on the door step no knock at the door even when someone is in they take a picture of it on my door step and I only now it's their as I get an email with picture from the seller of eBay I bought it from . Luckily I've been home every time to get the parcel straight away
Yep Hermes are shocking the worst of the lot with me yodel ain't far behind them every delivery I've had delivered by Hermes has just been left on the door step no knock at the door even when someone is in they take a picture of it on my door step and I only now it's their as I get an email with picture from the seller of eBay I bought it from . Luckily I've been home every time to get the parcel straight away
In reply to Post #9
I had 2 new Harrison's torrix custom rods last June and they got sent to different address luckily my number was on label and the guy phoned me to pick them up,nearly £500 for the 2 and when I phoned fed ex up they wouldn't do anything about it.
Also I bought my stepdaughter a dress for her 16th birthday party and that got put in rubbish bin with a note saying in bin? How can they get away with that? And yep from hermes.
They are extremely difficult to get hold of to complain and apparently any parcels that don't get delivered I believe they are sold at auctions.
I had 2 new Harrison's torrix custom rods last June and they got sent to different address luckily my number was on label and the guy phoned me to pick them up,nearly £500 for the 2 and when I phoned fed ex up they wouldn't do anything about it.
Also I bought my stepdaughter a dress for her 16th birthday party and that got put in rubbish bin with a note saying in bin? How can they get away with that? And yep from hermes.
They are extremely difficult to get hold of to complain and apparently any parcels that don't get delivered I believe they are sold at auctions.
My Hermes driver is brilliant a really nice bloke and will actually go out his way for you if your not in, I couldn't fault him in my area the ones to watch are yodel they are awful for parcels going missing
funny ben using hermes for years both sending and receiving stuff and never had any problems at all
THAT JUST PROVES it depends where you live as the drivers vary in different parts of the country
Yodel on the other hand are a nightmare
THAT JUST PROVES it depends where you live as the drivers vary in different parts of the country
Yodel on the other hand are a nightmare
In reply to Post #1
Having worked for Hermes myself for 4 years I'll tell you the way it works.
When you start with them you have a very very basic training experience and are told to crack on with it.
People are assigned their own round so in an established area you will see the same Courier on a daily basis.
Unfortunately as is with most walks of life people decide what is acceptable behavior and what is not...
So if you get a courier like myself with very high standards then you will be fine...however if you get someone who has no standards at all...Mmm good luck with that.
Bear in mind the only stipulations you need to get a job with Hermes is a pulse and a vehicle plus the fact Hermes treat workers appallingly it's not difficult to see why customers run into difficulties is it.
Having worked for Hermes myself for 4 years I'll tell you the way it works.
When you start with them you have a very very basic training experience and are told to crack on with it.
People are assigned their own round so in an established area you will see the same Courier on a daily basis.
Unfortunately as is with most walks of life people decide what is acceptable behavior and what is not...
So if you get a courier like myself with very high standards then you will be fine...however if you get someone who has no standards at all...Mmm good luck with that.
Bear in mind the only stipulations you need to get a job with Hermes is a pulse and a vehicle plus the fact Hermes treat workers appallingly it's not difficult to see why customers run into difficulties is it.
Definitely a luck of the draw!
We have Yodel deliver coffee to us on a very regular basis, not trouble whatsoever, the driver is a really nice guy.
On the other hand, I had a boat boat stolen by someone at UPS when it was on it's way from the shop to me. They managed to find the guy listing it for sale a few months later, and a look at a related Facebook page would suggest it wasn't just a bait boat that had been stolen.
We have Yodel deliver coffee to us on a very regular basis, not trouble whatsoever, the driver is a really nice guy.
On the other hand, I had a boat boat stolen by someone at UPS when it was on it's way from the shop to me. They managed to find the guy listing it for sale a few months later, and a look at a related Facebook page would suggest it wasn't just a bait boat that had been stolen.
In reply to Post #1
Def agree - Hermes magically 'lost' a lot of our kids pressies a couple of years back . . .transpires we weren't the only ones. Drivers are contractors with a car and most don't give a sh*te . . .Would only use UPS if sending anything these days . . .
Def agree - Hermes magically 'lost' a lot of our kids pressies a couple of years back . . .transpires we weren't the only ones. Drivers are contractors with a car and most don't give a sh*te . . .Would only use UPS if sending anything these days . . .