In reply to Post #2037
I ordered some hookbaits off these over a week ago, quick to take money but no correspodance or conformation, wont answer calls or messages and email doesnt work any ideas whats going on?
I ordered some hookbaits off these over a week ago, quick to take money but no correspodance or conformation, wont answer calls or messages and email doesnt work any ideas whats going on?
In reply to Post #2040
Quick to take the money? We have a 100% record with PayPal, that spans more than eleven years. We sort out stuff for our customers when it's not even our fault. We always have. You received a PayPal receipt of purchase, with our phone number on it. We do not spam email our customers. We do not even collect your email address.
Sorry your text message from 4pm today had not been replied to just yet. The post below yours, the one where it says that I'm on holiday, that's why you did not get an instant reply today. While on holiday, I'm replying to all messages once a day, in the mornings.
You have just been refunded for your order from seven days ago Chris. Check your PayPal, it's been refunded in full. We had a two week (14 day) waiting time on the front of the website when you placed your order with us last Tuesday.
We will be totally up to date with all orders, right up to current time by tomorrow afternoon. We have just had an incredibly busy six weeks. Apologies that we did not get your stuff to you fast enough.
Quick to take the money? We have a 100% record with PayPal, that spans more than eleven years. We sort out stuff for our customers when it's not even our fault. We always have. You received a PayPal receipt of purchase, with our phone number on it. We do not spam email our customers. We do not even collect your email address.
Sorry your text message from 4pm today had not been replied to just yet. The post below yours, the one where it says that I'm on holiday, that's why you did not get an instant reply today. While on holiday, I'm replying to all messages once a day, in the mornings.
You have just been refunded for your order from seven days ago Chris. Check your PayPal, it's been refunded in full. We had a two week (14 day) waiting time on the front of the website when you placed your order with us last Tuesday.
We will be totally up to date with all orders, right up to current time by tomorrow afternoon. We have just had an incredibly busy six weeks. Apologies that we did not get your stuff to you fast enough.
I wasnt worried about how fast just nice to know my order had been received and would be out as soon as stocks were available, should of just either text or answered to say be out soon not ignored regardless whether on holiday as youre a business and your email on the website does not work.
Thanks
Thanks
In reply to Post #2042
You get a PayPal,confirmation and the website says a fourteen day turnaround?? Why would you also need another confirmation email?
And he does reply when on hols, just not instantly as he's on hols. I really hope you don't sit there on your phone answering stuff instantly, as you're on hols. Having a holiday. With people that don't see you when you're at work. Which is why you have a holiday. To get away from work. Isn't it?
You get a PayPal,confirmation and the website says a fourteen day turnaround?? Why would you also need another confirmation email?
And he does reply when on hols, just not instantly as he's on hols. I really hope you don't sit there on your phone answering stuff instantly, as you're on hols. Having a holiday. With people that don't see you when you're at work. Which is why you have a holiday. To get away from work. Isn't it?
In reply to Post #2043
As a business owner yes i do reply on holiday as customer satisfaction is key!
As a business owner yes i do reply on holiday as customer satisfaction is key!
In reply to Post #2047
Just to add i wasnt asking for a refund as your products have great feedback and didnt see anything about holiday when ordering or from paypal.
Just to add i wasnt asking for a refund as your products have great feedback and didnt see anything about holiday when ordering or from paypal.
In reply to Post #2042
Chris, your text was not replied to for six hours yesterday. There is a four hour time difference where we are. I am typing this at 06:40am. I was spending just a small amount of time with my loved ones yesterday. We were at the beach. Because you did not receive a reply to your text message after six hours, you came to social media to start all this. When you are saying 'these', and 'quick to take the money' you are trying to imply something. That's your right. But that's why you were refunded instantly.
There is a two week waiting time on our website. You waited seven days. The post you replied to three times last night, actually told you that I was on holiday. It's far better just to refund you. Hopefully you will be more happy now that you got your money back. We are as of this morning completely up to date with all orders.
Before the forum shut down two months ago, we had a couple of people from other bait firms, plus a couple of absolute noddy members of this place trying to create crap for us. That has now spilt over to other platforms too. Standard internet practices in 2024 for some very tragic people it seems.
Your money was refunded, there are no more problems now. This thread, on this forum, has seemingly completely run its course now.
Have a great day Chris. Apologies again that we did not get your stuff to you fast enough.
Chris, your text was not replied to for six hours yesterday. There is a four hour time difference where we are. I am typing this at 06:40am. I was spending just a small amount of time with my loved ones yesterday. We were at the beach. Because you did not receive a reply to your text message after six hours, you came to social media to start all this. When you are saying 'these', and 'quick to take the money' you are trying to imply something. That's your right. But that's why you were refunded instantly.
There is a two week waiting time on our website. You waited seven days. The post you replied to three times last night, actually told you that I was on holiday. It's far better just to refund you. Hopefully you will be more happy now that you got your money back. We are as of this morning completely up to date with all orders.
Before the forum shut down two months ago, we had a couple of people from other bait firms, plus a couple of absolute noddy members of this place trying to create crap for us. That has now spilt over to other platforms too. Standard internet practices in 2024 for some very tragic people it seems.
Your money was refunded, there are no more problems now. This thread, on this forum, has seemingly completely run its course now.
Have a great day Chris. Apologies again that we did not get your stuff to you fast enough.
In reply to Post #2045
Work/life balance is more important to me. We'll be a long time dead.
Work/life balance is more important to me. We'll be a long time dead.
Patience is a virtue Mark shame some people haven't got any, dont sweat the small stuff and enjoy the rest of your holiday as you'll soon be back in dreary Blighty with the rest of us miserable sods.
In no particular order whatsoever.
Tony, Orlellana, Spain. Mid 50 PB & numerous other 40's, F1 balanced over Dynamite peppered squid.
Forum member Carl & his son Jude, Garlic 2 & Cheese over Rollin freezer baits
FishOn Ricci, Pineapple & Scopex S2. Ricci has also been slaying a non publicity venue recently, but cannot show those.
Dave, Woolpack, single pink S2 13mm cc
Forum member Adam, Cheese
Forum member Alan, Cheese
Forum member Alan and his dad broke a 12 year old venue record for the amount of carp banked in a week, on their first visit to the venue. Fishing our garlic 1 over DNA Bug. His dad smashed his PB, they both caught stupid loads.
David, GPB1 & TC1 13mm cc
Tony, Orlellana, Spain. Mid 50 PB & numerous other 40's, F1 balanced over Dynamite peppered squid.
Forum member Carl & his son Jude, Garlic 2 & Cheese over Rollin freezer baits
FishOn Ricci, Pineapple & Scopex S2. Ricci has also been slaying a non publicity venue recently, but cannot show those.
Dave, Woolpack, single pink S2 13mm cc
Forum member Adam, Cheese
Forum member Alan, Cheese
Forum member Alan and his dad broke a 12 year old venue record for the amount of carp banked in a week, on their first visit to the venue. Fishing our garlic 1 over DNA Bug. His dad smashed his PB, they both caught stupid loads.
David, GPB1 & TC1 13mm cc
Parky, S2 over creamino, the common from Hacche Moor, the mirror from Furzebray
Chris, Woolpack, single GPB2's.
Chris, GPB2 13mm cc
Forum member Andy, S2 over John Baker homemades
Spiller, Niges Fish, Sandhurst GPB1 13mm cc
Clint, S2 Sandhurst
Forum member Craig, GPB1
Forum member Andy, S2 over K2 freezer baits
Jacko, pink S2 over Nash Scopex Squid
Forum member SmashingIt, GPB1
TC2 comp winner, first cast with them
Forum member Sam, Sutton 2, TC1 over Poacher T&M freezer baits
Forum member Tony, Bug 16mm cc over DNA Bug.
TackleBox Liam, Red Berries & Vanilla S2
Forum member Ben, S2 barrel
Richie, pink S2
Wade, pink S2 13mm cc
Forum member Steve, TC1 balanced
Chris, Woolpack, single GPB2's.
Chris, GPB2 13mm cc
Forum member Andy, S2 over John Baker homemades
Spiller, Niges Fish, Sandhurst GPB1 13mm cc
Clint, S2 Sandhurst
Forum member Craig, GPB1
Forum member Andy, S2 over K2 freezer baits
Jacko, pink S2 over Nash Scopex Squid
Forum member SmashingIt, GPB1
TC2 comp winner, first cast with them
Forum member Sam, Sutton 2, TC1 over Poacher T&M freezer baits
Forum member Tony, Bug 16mm cc over DNA Bug.
TackleBox Liam, Red Berries & Vanilla S2
Forum member Ben, S2 barrel
Richie, pink S2
Wade, pink S2 13mm cc
Forum member Steve, TC1 balanced
I've likely missed loads, if I missed yours I am sorry.
This one has not been caught for several years, from a large London ressie. It's a forum member who would rather not be named. Thank you for letting us show it. That's a really special carp.
TC1 balanced
This one has not been caught for several years, from a large London ressie. It's a forum member who would rather not be named. Thank you for letting us show it. That's a really special carp.
TC1 balanced
Knew I'd forget plenty.
And that's not even mentioning the ones that are on other large bait firms social media. Fish that were caught by their paid 'stars' on our products, which they paid full price for. Nothing whatsoever to do with the crap bait which they get for free, and are paid to promote to you lot... But they do not want to actually fish with it, just to sell it to you. Nothing new there whatsoever. "You can post the photos on Friday". You can poke those two mid 40's where the sun does not shine. You're a joke, you flat earth noddy idiot. In future, you can buy them in someone else's name. Like a little weasel, when those vast amounts you have run out, can't you.
We will have loads more DNA Bug ready in the next couple of weeks for those that keep asking.
Forum member Ashley with a new PB, white S2 13mm cc. Well done Ashley.
Jack, Johnsons Road & Island, that carp is older than me, let alone Jack, GPB2 13mm cc
Dutch canal, GPB2 13mm cc
Tonfords long common, GPB2 13mm cc
Will and his mate Mark are out at the Zoo currently with some of the Gardner blokes. It's fishing hard and no one is catching. Will has on a TC1 16mm cc & his mate Mark has on a GPB2 13mm cc.
And that's not even mentioning the ones that are on other large bait firms social media. Fish that were caught by their paid 'stars' on our products, which they paid full price for. Nothing whatsoever to do with the crap bait which they get for free, and are paid to promote to you lot... But they do not want to actually fish with it, just to sell it to you. Nothing new there whatsoever. "You can post the photos on Friday". You can poke those two mid 40's where the sun does not shine. You're a joke, you flat earth noddy idiot. In future, you can buy them in someone else's name. Like a little weasel, when those vast amounts you have run out, can't you.
We will have loads more DNA Bug ready in the next couple of weeks for those that keep asking.
Forum member Ashley with a new PB, white S2 13mm cc. Well done Ashley.
Jack, Johnsons Road & Island, that carp is older than me, let alone Jack, GPB2 13mm cc
Dutch canal, GPB2 13mm cc
Tonfords long common, GPB2 13mm cc
Will and his mate Mark are out at the Zoo currently with some of the Gardner blokes. It's fishing hard and no one is catching. Will has on a TC1 16mm cc & his mate Mark has on a GPB2 13mm cc.
In reply to Post #2037
Hi Mark, I did tell myself I was only allowed to buy the cheese and the garlics, then you went and said s2 and specials and it'd be rude not to have a pot. can you say what RH flavour is in the s2 specials ?
Hi Mark, I did tell myself I was only allowed to buy the cheese and the garlics, then you went and said s2 and specials and it'd be rude not to have a pot. can you say what RH flavour is in the s2 specials ?
Didn't this thread get moved to the sponsors section?
It crashes my phone trying to load all the photos
It crashes my phone trying to load all the photos