In reply to Post #2
Ok thanks the only thing is I believe he has moved premises does anyone know if this is the current address

The old brickyard
Unit R1
Ashton keynes
Sn6 6qr

I was wondering if anyone could help me thanks in advance.
I ordered some custom rods from Cotswold rods in may last year and when I ordered them I was advised a lead time of approximately 3 weeks as he informed me he had the rods in stock.
I ordered them for a trip in late August so thought I plenty of time no problem.

After numerous conversations with the company and numerous excuses I still have not received them.

I have now asked for a refund and he said that was fine (currently paid a little over £700) but he still has not refunded me.

I have sent numerous emails and phoned literally hundreds of times but he just does not answer the phone.

I paid via a bank transfer (which actually my dad sent to him)

I'm sick now of the constant lies and need to get my my money back so I can order some from elsewhere for this year.

Can anyone recommend my what my next course of action should be

I have seen after searching about on the internet that this is a common occurrence just wish I had seen all the negative comments before I ordered

Thanks alister

Does anyone know a company that will fully strip down my Daiwa infinity 5500 x bait runners then service change a couple of broken clickers add line clips and carbon washers if just had a quote from one company and was astronomical

I was going to buy a set of basias or basairs but decided I can't live without my 20 year old I finitys and also love the line capacity