In reply to Post #17
Surely it would be the North bank that would receive more sun??

In reply to Post #4
How was it posted? If signed for delivery then RM will have to show you the postie recorded your name when delivered to you. If left elsewhere they need to put a form through your door to say where they left it.
If it wasn't sent by signed for or special delivery then it is the responsibility of the seller to prove delivery. RM does 'track' normal deliveries but it is not an exact science, just the general area of where 'delivered ' and this is NOT evidence of delivery to you.
Ask the seller these questions, with Ebay the onus is on the seller to prove delivery. It's then up to the seller to take the case up with RM.
Can you not use your phone tracking to prove that you weren't in that location when it was supposed to be delivered?

In reply to Post #39
Bot alert! Mods be aware