Just a shout out and a thanks to Korda.
I manage to snap clean off one of the feet on my Framed carryall last time out, carelessly heaved it into the motor and snagged the leg on the boot lip.
Dropped them an email on The Bank Holiday Monday last week and by Thursday I had received a replacement in the post FOC.
I know some love to give Korda a bashing, (or a "bosh"ing..
) but credit where it is due.
I manage to snap clean off one of the feet on my Framed carryall last time out, carelessly heaved it into the motor and snagged the leg on the boot lip.
Dropped them an email on The Bank Holiday Monday last week and by Thursday I had received a replacement in the post FOC.
I know some love to give Korda a bashing, (or a "bosh"ing..
In reply to Post #1
The said can be same for Gardner. Lost the rubber connector to one of my drop off indicators. They send me two full indicators free of charge!
The said can be same for Gardner. Lost the rubber connector to one of my drop off indicators. They send me two full indicators free of charge!
In reply to Post #1
I received superb customer service from them recently too
I received superb customer service from them recently too
In reply to Post #1
And Solar too. Supplied me a replacement sleeve for the centre bar from my Worldwide pod FOC.
And Solar too. Supplied me a replacement sleeve for the centre bar from my Worldwide pod FOC.
Both NDT and Korum have sent me free replacement parts this year.
In reply to Post #4
You've been lucky,I've never got a reply from them when I've messaged them
You've been lucky,I've never got a reply from them when I've messaged them
In reply to Post #4
Sonik did this for me, I called them asking if they sold or knew of a buzz bar pouch for their pod and they sent me one for free.
Sonik did this for me, I called them asking if they sold or knew of a buzz bar pouch for their pod and they sent me one for free.
In reply to Post #7
I'm glad you had positive interaction with sonik. I brought a moon chair and the screw fell out and lost the washers and nut contacted them and they wanted £15 to send me a replacement.
I'm glad you had positive interaction with sonik. I brought a moon chair and the screw fell out and lost the washers and nut contacted them and they wanted £15 to send me a replacement.
In reply to Post #8
Ooo that's not good service 😔
Ooo that's not good service 😔