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Thankyou Korda... (9 posts / 2,119 views)
Spod Spod
Posts: 13,415
Post #1 2 Sep 2024 10:23
0
Just a shout out and a thanks to Korda.

I manage to snap clean off one of the feet on my Framed carryall last time out, carelessly heaved it into the motor and snagged the leg on the boot lip.

Dropped them an email on The Bank Holiday Monday last week and by Thursday I had received a replacement in the post FOC.

I know some love to give Korda a bashing, (or a "bosh"ing.. ) but credit where it is due.
AideyKaye
Posts: 1,010
Post #2 2 Sep 2024 10:35
0
In reply to Post #1
The said can be same for Gardner. Lost the rubber connector to one of my drop off indicators. They send me two full indicators free of charge!
braders1978 braders1978
Posts: 18,195
Post #3 2 Sep 2024 14:02
0
In reply to Post #1
I received superb customer service from them recently too
SteveTanner
Posts: 121
Post #4 2 Sep 2024 16:16
0
In reply to Post #1
And Solar too. Supplied me a replacement sleeve for the centre bar from my Worldwide pod FOC.
Carew Carew
Posts: 404
Post #5 2 Sep 2024 17:18
0
Both NDT and Korum have sent me free replacement parts this year.
braders1978 braders1978
Posts: 18,195
Post #6 2 Sep 2024 18:22
0
In reply to Post #4
You've been lucky,I've never got a reply from them when I've messaged them
HarrisonCarp HarrisonCarp
Posts: 387
Post #7 2 Sep 2024 18:46
0
In reply to Post #4
Sonik did this for me, I called them asking if they sold or knew of a buzz bar pouch for their pod and they sent me one for free.
sharpda sharpda
Posts: 151
Post #8 2 Sep 2024 20:25
0
In reply to Post #7
I'm glad you had positive interaction with sonik. I brought a moon chair and the screw fell out and lost the washers and nut contacted them and they wanted £15 to send me a replacement.
HarrisonCarp HarrisonCarp
Posts: 387
Post #9 2 Sep 2024 20:48
0
In reply to Post #8
Ooo that's not good service 😔

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