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Traker T 150 bivvy (6 posts / 810 views)
pikeman4 pikeman4
Posts: 25
Post #1 7 Jan 2023 13:31
0
Poles seem very weak compared to older trackers in the past. Just had on snap all tracker say is you can buy a replacement. Does seem right when you have spent over 700 quid. Anyone else having similar issues
Cheers Andy
lilharbs lilharbs
Posts: 1,630
Post #2 7 Jan 2023 18:52
0
How long have you had it mate, is it a warranty case? Call them back and speak to someone else, lay it on thick and say you've been a long time Trakker customer and disappointed . However sometimes the only way to get anywhere is to kick up a fuss.
lilharbs lilharbs
Posts: 1,630
Post #3 7 Jan 2023 18:52
0
How long have you had it mate, is it a warranty case? Call them back and speak to someone else, lay it on thick and say you've been a long time Trakker customer and disappointed . However sometimes the only way to get anywhere is to kick up a fuss.
oldgeezer oldgeezer
Posts: 27,037
Mr Linky Poo
Mr Linky Poo Post #4 8 Jan 2023 10:39
0
sadly its a lottery when you speak to Trakker

depends who picks the phone up its either really great aftersales or a total arshole that doesent give a toss I have found
The-Heff The-Heff
Posts: 3,404
Post #5 8 Jan 2023 10:44
0
In reply to Post #1
How old is it? Take it back to the point of sale, they are responsible for the aftersales, no trakker. No idea why, within the fishing workd, everyone goes straight to the manufacturer. If it was a pair of trainers youd not be going direct to nike would you. Youre contract is with the shop, not trakker.
sundance sundance
Posts: 6,762
Post #6 8 Jan 2023 10:46
0
In reply to Post #5
Exactly this.
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