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JAG (14 posts / 909 views)
TeeCee
Posts: 2,009
Post #1 15 Dec 2021 17:25
1
I know they get a hard time for their prices, just thought I'd give them a positive mention in respect of them replacing bits that I've bought and have gone wonky. No quibbles, send pics of busted gear and they're prepared to replace like for like.

Got to say, I'm impressed with them 🙂
braders1978 braders1978
Posts: 18,195
Post #2 15 Dec 2021 17:29
1
In reply to Post #1
Their customer service is superb,I had the original stainless banksticks,I managed to knacker one after the design had been changed.They were willing to make me one and ship it to my local shop with their next order.
BlankasorusRex BlankasorusRex
Posts: 5,282
Post #3 15 Dec 2021 18:35
0
In reply to Post #2
Yeah that's before they knew you.
Richpp1989 Richpp1989
Posts: 2,078
Post #4 15 Dec 2021 18:35
0
There customer service is second to none it's brilliant
braders1978 braders1978
Posts: 18,195
Post #5 15 Dec 2021 19:02
0
In reply to Post #3
Don't need them now,they are too expensive
stuart666 stuart666
Posts: 4,779
Post #6 15 Dec 2021 19:46
0
There customer service is second to none and unlike some companies they reply to messages straight away on messenger. They even made me some bankstick outer tubes with the original points to match my older banksticks as the new ones have a different point. They got a machinist to do them specially for me as they dont make that point anymore. I dont know any other company that would do that.
noj
Posts: 11,459
Social photographer...
Social photographer... Post #7 15 Dec 2021 20:35
0
They told me on here there were no plans to make black bankware so I purchased a stainless super compact set up.. within a few months, black prolite
Great gear but now in my room 101 with thinking anglers, I chucked about £100 worth in the Thames out of principle
BlankasorusRex BlankasorusRex
Posts: 5,282
Post #8 15 Dec 2021 21:20
0
In reply to Post #7
That's a shame. We could have all chipped in and bought you a can of black Hammerite for Xmas.

Well obviously Braders wouldn't have chipped in. He's proper northern.
braders1978 braders1978
Posts: 18,195
Post #9 15 Dec 2021 21:35
0
In reply to Post #8
I will buy the brush
BlankasorusRex BlankasorusRex
Posts: 5,282
Post #10 15 Dec 2021 21:48
0
In reply to Post #9
Steal one more like.
braders1978 braders1978
Posts: 18,195
Post #11 15 Dec 2021 21:50
0
In reply to Post #10
We call it borrowing around here
noj
Posts: 11,459
Social photographer...
Social photographer... Post #12 15 Dec 2021 22:07
0
In reply to Post #8
I'd rather circumcise myself with a bivvy peg
BlankasorusRex BlankasorusRex
Posts: 5,282
Post #13 15 Dec 2021 22:10
0
In reply to Post #12
Have you recently converted to Judaism?

I guess it is nearly Jesus's Birthday
noj
Posts: 11,459
Social photographer...
Social photographer... Post #14 15 Dec 2021 22:11
0
In reply to Post #13
I was born part Jewish. Luckily it was the top part
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