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fox RX plus (10 posts / 2,470 views)
stephen1 stephen1
Posts: 886
Post #1 12 Sep 2020 20:08
0
I have got a FOX RX PLUS that after a few hours turns it self off, a bleep on the alarm will cause it to switch off and the receiver to register that it has switched off.

Tried the usual, swapping the batteries, I have opened it up and it looks fine inside compared to a fully working one.

Its past its warranty date so I have contacted Fox who have said I need to pay post it to Belgium to have it looked at.


The-Heff The-Heff
Posts: 3,404
Post #2 12 Sep 2020 20:34
0
pretty sure you may be covered under some consumer rights in relation to it not being fit for purpose. May be worth researching. Cant imagine posting to belgium will be that expensive, and heard that fox aftersales is actually pretty good now. Not tested that theory myself though.
braders1978 braders1978
Posts: 18,195
Post #3 12 Sep 2020 20:48
0
In reply to Post #1
I sent an ntxr back to an address in Essex,the service was superb.They sorted the rubber case and issue with alarm switching off f.o.c
carpy09 carpy09
Posts: 14,236
Post #4 12 Sep 2020 20:55
0
In reply to Post #1
Send the alarm to Dale Henwood in Brentwood Essex he is fox alarm repair guy now his phone number 01277 375856 his email dal@dalectronics.com
luckyjim luckyjim
Posts: 3,626
Post #5 13 Sep 2020 13:04
0
In reply to Post #4
As a matter of interest doe's he work on any other alarms or just Fox
strawberryblond
Posts: 4,220
Post #6 13 Sep 2020 14:20
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In reply to Post #5
Works on others too
carpy09 carpy09
Posts: 14,236
Post #7 13 Sep 2020 14:32
0
In reply to Post #5
Yes
stephen1 stephen1
Posts: 886
Post #8 21 Sep 2020 18:34
0
In reply to Post #4
Unfortunately I have no come back on the sales of good act or anything else.

I went to see Dale Henwood (Dale Eectronics) as he's really close to me. What a really nice bloke, showed me around his work shop and gave me some great advice which meant he wouldn't earn any money but was the best option for me.

I wouldn't hesitate to send my alarms to Dale if you do need to get them repaired.
RigDemon RigDemon
Posts: 1,458
Post #9 22 Sep 2020 14:16
0
In reply to Post #4
Good call, that's worth making a note of.

Out of interest are fox still repairing the older alarms like the NTXR since I have a set of those, or is it now a case of just third party repair services?
carpy09 carpy09
Posts: 14,236
Post #10 22 Sep 2020 14:55
0
In reply to Post #9
No Dale henwood is fox repair guy now it even states it on the website to send to him
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